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About

Fidelity Fulfilment's Unify software is a flexible fulfilment platform designed to connect brands, retailers and warehouses through a single source of truth. With native API and EDI integrations, real-time operational data and configurable workflows, it enables businesses to automate processes, improve visibility and scale efficiently across multiple sales channels and fulfilment locations. From order management and inventory to shipping and returns, Unify provides the technology that keeps operations running smoothly behind the scenes.

About

Your E-commerce Growth Partner: ShipMonk Fulfillment Services Since 2014, ShipMonk has empowered omni-channel brands across North America and Europe to stress less and grow more. We're more than a 3PL; we're your dedicated e-commerce growth partner, delivering faster click-to-delivery, real-time inventory visibility, and custom fulfillment solutions for seamless business expansion. Our merchant-first approach and proprietary fulfillment tech put you in control. Headquartered in Fort Lauderdale, FL, ShipMonk proudly operates 12 cutting-edge fulfillment centers with over 2,000 team members across the US, Canada, Mexico, U.K., and Czech Republic. As America's fastest-growing third-party logistics (3PL) provider, we specialize in accelerating sustained growth for DTC, B2B, and retail fulfillment brands of all sizes and verticals. Partner with ShipMonk for scalable e-commerce fulfillment and unlock your global potential.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Ecommerce brands and operations teams seeking a unified returns management system that tracks, validates, inspects, refurbishes, and resells returned products to protect margin and customer satisfaction

Audience

ShipMonk works with clients of all sizes across all verticals. Our 3PL serves DTC ecommerce businesses and brands seeking B2B retail distribution and omnichannel fulfillment.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

At ShipMonk, the goal is to create customer-facing, forward-thinking solutions that challenge long-static logistics standards, evolve with the ecommerce landscape, and make fulfillment user-friendly for brands of all sizes so they can focus on growth. With this in mind, the technology ShipMonk develops is free of charge to clients. In terms of fees for 3PL fulfillment services, these vary by client, as every business has unique needs in terms of inventory, shipping, slotting, etc. That being said, the general pricing structure is as such:

ShipMonk's minimum pick and pack fee is $250/month. There are no restrictions when it comes to the size of clients they work with, but the minimum cost does cover running each account on the ShipMonk platform, and account support.

First item pick fee per order is $3.00. Additional item pick fee per order is $0.75. Promotional inserts cost $0.20 per order.

Item returns processing is $2.00 plus $0.50 for each additional return item in an order.

Special services (fulfillment services outside of your usual monthly plan) have their own pricing: $45/man-hour in general, container unloading ($300 per 20' container and $500 per 40' container), packaging materials ($0.15 - $2.00).

Storage fees depend on bin size. Small bins are $1 per month, Medium bins are $2 per month, Large bins are $3 per month, X-Large bins are $4 per month, and Pallets are $25 per month.

Contact ShipMonk’s Client Success team directly for a custom quote on these, or any other specific needs.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fidelity Fulfilment
Founded: 2010
United Kingdom
fidelityfulfilment.com/en/ecommerce-returns

Company Information

ShipMonk
Founded: 2014
United States
www.shipmonk.com

Alternatives

Alternatives

Categories

Categories

Order Fulfillment Features

Choose Shipping Service
eCommerce Integration
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management

Warehouse Management Features

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Order Fulfillment Features

Choose Shipping Service
eCommerce Integration
Global Shipping
Inventory Management
Multi-Channel Support
Order Management
Production Logistics
Recycling
Returns Management
Supply Chain Management

Warehouse Management Features

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

Amazon
Shopify
Wix
WooCommerce
Acumatica Cloud ERP
Bandcamp
Brightpearl
Etsy
Extensiv Order Manager
MoreCommerce
OpenCart
Oxatis
Returnly
Shopify Plus
Soldsie
Spark Shipping
Squarespace
Toolio
Walmart
eBay

Integrations

Amazon
Shopify
Wix
WooCommerce
Acumatica Cloud ERP
Bandcamp
Brightpearl
Etsy
Extensiv Order Manager
MoreCommerce
OpenCart
Oxatis
Returnly
Shopify Plus
Soldsie
Spark Shipping
Squarespace
Toolio
Walmart
eBay
Claim Fidelity Fulfilment and update features and information
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