LucidVueCXIgnite Tek
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About
Get feedback, insights, and reviews directly from your customers with Feedsocio. Customers are your best critics. They know the best and worst of your brand. So, let the customers vote and choose next big feature idea. Customers can vote on ideas in the Public Portal. You will get the powerful admin overview which contains all of the feedback in a single place. Choose the most valuable growth roadmap for your brand. Prioritize your growth plan according to most voted customer feedback. Share your work process with a visual and simple roadmap. Customize the roadmap for matching the workflows. Make conversations with your customers easily with the help of the connected feedback portal.
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About
LucidVueCX aggregates and analyzes every customer interaction including voice calls, social media posts, online reviews, and more, across digital and live agent channels. By tapping into the deeper conversations, business executives are offered a 360-degree view of their customer base with opportunities to monitor, analyze and ultimately affect customer conversations to enhance productivity, risk protection, and media efficiency. Consumers offer feedback and revenue-generating ideas with every contact they make. Yet much of this input goes unnoticed or gets lost inside dispositions and siloed KPIs with valuable feedback falling wayside. LucidVueCX linguistic models automatically analyze new input, patterns, and critical keywords in customer conversations, bringing deeper meaning to shape CX transformation efforts. Automated real-time discovery of target keywords and critical comments from client interactions can serve as "early warning" indicators for shifts in buyer sentiment.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small businesses, enterprise-level businesses and agencies, SaaS products can use Feedsocio
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Audience
Companies seeking a solution to turn customer interactions into actionable insights
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFeedsocio
Founded: 2022
United States
feedsocio.com
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Company InformationIgnite Tek
United States
www.ignite-tek.com/lucid.html
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Alternatives |
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Categories |
Categories |
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Integrations
AWS Marketplace
Amazon
Amazon Web Services (AWS)
YouTube
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