FeedbackFiveeComEngine
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TiaTIA Reviews Pte. Ltd.
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Related Products
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About
Automate your requests through Amazon Buyer-Seller Messaging or the Request a Review messaging system. Improve your feedback score, rank higher, and sell more! FeedbackFive® allows you to trigger official Amazon rating requests using the same system behind the Request a Review button in Seller Central. This allows you to send requests that are 100% compliant with Amazon's policies, control the exact timing of requests, automatically send requests in the buyer's preferred language, customize timing by ASIN, and exclude certain orders. Easily monitor your ASINs and competitor ASINs, starting as low as $0.05 per product you track. Amazon review management available on all FeedbackFive plan levels. Stop wasting time refreshing your screen in Amazon Seller Central for new feedback or constantly checking all of your products for new positive or negative reviews. FeedbackFive monitors this for you and can send you or your entire team instant alerts or a daily digest.
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About
Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a solution to automate their requests through Amazon buyer-seller messaging system in order to improve their feedback score
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Audience
E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$9 per month
Free Version
Supported
Free Trial
Supported
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PricingMonthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationeComEngine
Founded: 2007
United States
www.ecomengine.com/feedbackfive
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Company InformationTIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon
Supported
Amazon Web Services (AWS)
Supported
Lazada
Not Supported
Shopee
Not Supported
TikTok Shop
Not Supported
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Integrations
Amazon
Not Supported
Amazon Web Services (AWS)
Not Supported
Lazada
Supported
Shopee
Supported
TikTok Shop
Supported
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