FeedbackFive

FeedbackFive

eComEngine
Tia

Tia

TIA Reviews Pte. Ltd.
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About

Automate your requests through Amazon Buyer-Seller Messaging or the Request a Review messaging system. Improve your feedback score, rank higher, and sell more! FeedbackFive® allows you to trigger official Amazon rating requests using the same system behind the Request a Review button in Seller Central. This allows you to send requests that are 100% compliant with Amazon's policies, control the exact timing of requests, automatically send requests in the buyer's preferred language, customize timing by ASIN, and exclude certain orders. Easily monitor your ASINs and competitor ASINs, starting as low as $0.05 per product you track. Amazon review management available on all FeedbackFive plan levels. Stop wasting time refreshing your screen in Amazon Seller Central for new feedback or constantly checking all of your products for new positive or negative reviews. FeedbackFive monitors this for you and can send you or your entire team instant alerts or a daily digest.

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a solution to automate their requests through Amazon buyer-seller messaging system in order to improve their feedback score

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version Supported
Free Trial Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

eComEngine
Founded: 2007
United States
www.ecomengine.com/feedbackfive

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
HighFive

HighFive

Lonesome Labs

Categories

eCommerce Tools Supported
Product Review Supported
Review Management Supported

Categories

Integrations

Amazon Supported
Amazon Web Services (AWS) Supported
Lazada Not Supported
Shopee Not Supported
TikTok Shop Not Supported

Integrations

Amazon Not Supported
Amazon Web Services (AWS) Not Supported
Lazada Supported
Shopee Supported
TikTok Shop Supported
Claim FeedbackFive and update features and information
Claim FeedbackFive and update features and information
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Claim Tia and update features and information