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About

Product teams at growing SaaS companies hear from customers in many places: support chats, sales calls, Slack threads, email and in-app comments. Feedback1 brings those requests into one inbox and uses AI to cluster related problems, showing how many customers raised each one and which accounts are behind it. Planned work can be pushed to Jira, Azure DevOps or YouTrack and shown on a public roadmap. When it ships, Feedback1 publishes a changelog entry and notifies the customers who asked. It also offers a customer portal, REST API, webhooks, an MCP server for AI assistants, and notifications to Slack, Google Chat and Telegram.

About

Project Echo is a hosted product-feedback platform for SaaS teams that collect requests and bug reports from customers. It provides a feedback portal that can be public, private, or restricted to users, with voting, comments, duplicate detection, identity masking, and board controls. Teams can organize requests, maintain a drag-and-drop roadmap, and publish changelog entries linked to feedback to notify contributors when work ships. The service supports embedded feedback capture, custom domains, a REST API, inbound and outbound webhooks, and integrations including Linear, Notion, Slack, and Tally. Its MCP server lets compatible AI clients such as Claude and Cursor read and update requests, comments, votes, and internal notes, and generate implementation prompts. A free plan includes core feedback, roadmap, changelog, API, and MCP capabilities; a paid Pro plan adds custom-domain and branding options.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS product managers and customer success teams

Audience

SaaS teams, indie developers, solo founders, and bootstrapped software businesses that collect customer feedback and use it to plan product work.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$99/month
Free trial available; paid plans from $99/month.
Free Version Not Supported
Free Trial Supported

Pricing

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback1
Founded: 2025
Limassol, Cyprus
feedback1.ai

Company Information

Project Echo
Founded: 2025
United States
www.projectecho.io

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Integrations

Model Context Protocol (MCP) Supported
Slack Supported
Azure DevOps Supported
Claude Not Supported
Cursor Not Supported
Intercom Supported
Jira Supported
Notion Not Supported
YouTrack Supported

Integrations

Model Context Protocol (MCP) Supported
Slack Supported
Azure DevOps Not Supported
Claude Supported
Cursor Supported
Intercom Not Supported
Jira Not Supported
Notion Supported
YouTrack Not Supported
Claim Feedback1 and update features and information
Claim Feedback1 and update features and information
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