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About

Product teams at growing SaaS companies hear from customers in many places: support chats, sales calls, Slack threads, email and in-app comments. Feedback1 brings those requests into one inbox and uses AI to cluster related problems, showing how many customers raised each one and which accounts are behind it. Planned work can be pushed to Jira, Azure DevOps or YouTrack and shown on a public roadmap. When it ships, Feedback1 publishes a changelog entry and notifies the customers who asked. It also offers a customer portal, REST API, webhooks, an MCP server for AI assistants, and notifications to Slack, Google Chat and Telegram.

About

Modu is a hosted customer feedback and polling platform where you publish a branded board of modules (polls, voting, public suggestions, roadmaps, changelogs) and collect structured input from users. Teams can organize feedback by workspace and board, control access (public, password-protected, or SSO-required), and let users verify via email, Google, or SSO depending on settings. Modu includes an admin dashboard to create and manage modules, moderate suggestions, track engagement and voting, and configure branding, domains, and integrations. It’s best suited for product teams that want a lightweight, shareable feedback portal without building and maintaining the infrastructure themselves.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS product managers and customer success teams

Audience

Product teams at SaaS companies, startups, and digital businesses who want to collect, prioritize, and communicate feedback to customers. Typical users include product managers, founders, customer success, and support teams.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$99/month
Free trial available; paid plans from $99/month.
Free Version Not Supported
Free Trial Supported

Pricing

$24/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback1
Founded: 2025
Limassol, Cyprus
feedback1.ai

Company Information

Modu
Founded: 2026
United States
modu.io

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported

Integrations

Azure DevOps Supported
Intercom Supported
Jira Supported
Model Context Protocol (MCP) Supported
Slack Supported
YouTrack Supported

Integrations

Azure DevOps Not Supported
Intercom Not Supported
Jira Not Supported
Model Context Protocol (MCP) Not Supported
Slack Not Supported
YouTrack Not Supported
Claim Feedback1 and update features and information
Claim Feedback1 and update features and information
Claim Modu and update features and information
Claim Modu and update features and information