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About

Product teams at growing SaaS companies hear from customers in many places: support chats, sales calls, Slack threads, email and in-app comments. Feedback1 brings those requests into one inbox and uses AI to cluster related problems, showing how many customers raised each one and which accounts are behind it. Planned work can be pushed to Jira, Azure DevOps or YouTrack and shown on a public roadmap. When it ships, Feedback1 publishes a changelog entry and notifies the customers who asked. It also offers a customer portal, REST API, webhooks, an MCP server for AI assistants, and notifications to Slack, Google Chat and Telegram.

About

Stop juggling scattered user feedback! KoalaFeedback is your free, all-in-one platform for B2B businesses to capture ideas, prioritize features, and keep users in the loop. Centralize all feedback in a dedicated portal. Understand user needs by surfacing popular requests through voting and comments. Organize feedback into logical boards (by product area or feature set) to identify key themes and make data-driven product decisions. Build trust with public roadmaps, clearly showcasing what's planned, in progress, and completed using customizable statuses. Customize your portal with your domain, logo, and colors for a seamless brand experience. KoalaFeedback empowers your team to collaborate, manage feedback efficiently, and build better products users love – all for free.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B SaaS product managers and customer success teams

Audience

B2B

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$99/month
Free trial available; paid plans from $99/month.
Free Version Not Supported
Free Trial Supported

Pricing

$0
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Feedback1
Founded: 2025
Limassol, Cyprus
feedback1.ai

Company Information

KoalaFeedback
Founded: 2025
Netherlands
koalafeedback.com

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Customer Feedback Supported
Product Roadmap Supported

Integrations

Model Context Protocol (MCP) Supported

Integrations

Model Context Protocol (MCP) Not Supported
Claim Feedback1 and update features and information
Claim Feedback1 and update features and information
Claim KoalaFeedback and update features and information
Claim KoalaFeedback and update features and information