KnowledgeBase

KnowledgeBase

LiveChat Software
Featured KnowledgeBase

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Featured:

About

Featured is an expert insights platform that connects subject matter experts with publishers to create Q&A content. Where Featured differs from HARO is through filtering questions and screening answers by leveraging partnerships with OpenAI and Google. For experts, this means you'll only see questions that match your expertise so that you can improve your success rate of being selected and featured in articles. For publishers, Featured vets experts, selects the best quotes and creates the content so that publishers can receive high quality content with a simple question submission. Key features: - Answer questions relevant to your expertise, and get featured in articles - Track your answer to view whether an answer was selected and awaiting publication
KnowledgeBase:

About

Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.
Featured:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
KnowledgeBase:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Featured:

Audience

PR professionals, SEO Specialists, Small Businesses
KnowledgeBase:

Audience

Companies of all sizes
Featured:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
KnowledgeBase:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Featured:

API

Offers API Not Supported
KnowledgeBase:

API

Offers API Not Supported
Featured:

Screenshots and Videos

No images available
KnowledgeBase:

Screenshots and Videos

Featured:

Pricing

$99 / month
Free Version Supported
Free Trial Not Supported
KnowledgeBase:

Pricing

$39 per month
Unlimited users
Free Version Not Supported
Free Trial Supported
Featured:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
KnowledgeBase:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Featured:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
KnowledgeBase:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Featured:

Company Information

Featured
Founded: 2022
United States
featured.com
KnowledgeBase:

Company Information

LiveChat Software
Founded: 2002
United States
knowledgebase.ai
Featured:

Alternatives

KnowledgeBase:

Alternatives

AnswerWise

AnswerWise

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Featured:
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Featured:
KnowledgeBase:
Featured:
KnowledgeBase:
LiveChat

LiveChat

LiveChat Software
4.9 out of 5 stars
Featured:
KnowledgeBase:
Featured:

Categories

KnowledgeBase:

Categories

KnowledgeBase:

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
Featured:

Integrations

LiveChat Not Supported
KnowledgeBase:

Integrations

LiveChat Supported
Featured:
Claim Featured and update features and information
Claim Featured and update features and information
KnowledgeBase:
Claim KnowledgeBase and update features and information
Claim KnowledgeBase and update features and information