eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
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About

On-premises deployments, partly-cloudy hybrid with etherFAX, or purely cloud-based fax service. FaxCore is used by Fortune 500 and Fortune Global 500 companies for enterprise wide faxing. FaxCore can be an on premise fax server, Partly-cloudy (hybrid) fax server or fully hosted in the cloud. We have a cloud fax server solution for your needs, today and in the future. A traditional-style deployment, where the necessary hardware and software support for fax services is deployed within your company’s own on-site infrastructure. This enables seamless integration, as well as full visibility and control over your fax services. We now offer completely cloud-based fax services, freeing your internal IT team while providing all the features and advantages offered in a traditional, on-premises deployment. Our advanced cloud deployment ensures anytime, anywhere access via the most popular web browsers, and eliminates the need for client-side software.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies seeking a provider of advanced cloud faxing services and fax servers solutions

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$60 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

FaxCore
United States
www.faxcore.com

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Fax.Plus

Fax.Plus

Alohi

Categories

Fax Server Supported
Online Fax Supported

Categories

Fax Server Supported
Online Fax Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Not Supported
Delivery Management Not Supported
Email to Fax Not Supported
Fax to Email Not Supported
FoIP Not Supported
Whitelisting / Blacklisting Not Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Integrations

8am CasePeer Not Supported
Consensus Clarity Not Supported
Consensus Harmony Not Supported
CredentialingSpectrum Not Supported
DocuTrack Supported
DynaFile Not Supported
Lyniate Corepoint Not Supported
Microsoft 365 Supported
OptiMantra Not Supported
Rhapsody Not Supported
SAP Business One Supported

Integrations

8am CasePeer Supported
Consensus Clarity Supported
Consensus Harmony Supported
CredentialingSpectrum Supported
DocuTrack Not Supported
DynaFile Supported
Lyniate Corepoint Supported
Microsoft 365 Not Supported
OptiMantra Supported
Rhapsody Supported
SAP Business One Not Supported
Claim FaxCore and update features and information
Claim FaxCore and update features and information
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