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About

Connect fax machines to premise-based fax servers to get more features. Connect fax machines directly to VoIP providers with HTTPS for true reliability and security. Finally, a reliable way to connect fax machines to VoIP. The new Fax ATA uses HTTPS to securely send faxes in real-time over any data connection (internet, cellular, and satellite) and delivers new features and functionality to the fax machine including automatic fax archiving and email notifications. FaxBack's fax machine solutions for VoIP are designed from the ground up to meet today's business VoIP and Internet connectivity requirements. Enables companies to connect fax machines to a premise-based fax server or to a VoIP provider. FaxBack Fax machine solutions add features to the fax machine similar to how VoIP added features to the phone: receive fax notification via email and track, archive, and manage faxes through the fax server or service provider control panel.

About

#1 rated HIPAA Compliant Fax Service. 100% cloud based. No hardware required. We can port your existing fax number or give you a new number (toll free available as well). HIPAA COMPLIANT FAX Secure, HIPAA compliant, cloud based fax server solution that enables users to send and receive high volume fax. FAX API We've done hundreds of HIPAA compliant API integrations for some of the largest healthcare companies in the world. When you choose WestFax we will provide a dedicated API programmer to help you every step of the way. If you're looking for Fax API integration, High Volume Broadcast Fax, Fax to e-mail or any other fax solution, WestFax is here to help.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises and businesses searching for a solution to connect fax machines to premise based fax servers

Audience

Organizations of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0.01
High volume users pay as low as $.01 per page.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • Inexpensive and easy to set up. I have nothing else positive to say. It is inexpensive and it is easy to set up.
  • Simple, straight forward API interfaces that are easy to integrate.
  • My number porting experience was truly superior compared to the previous company that was servicing us.
  • Super easy to integrate. They have live staff in the US to help users integrate. The service is also HIPAA Compliant which is awesome.
  • Ease of use. Easy to port our number. Nice people to work with. Clear faxes with no fuzzy images. HIPAA Compliant.

Cons

  • If a fax fails, you cannot re-send; must build new. It does not ask you to add a Contact automatically. It is difficult to move faxes to other folders Your view of faxes you send or receive lists numbers only rather than Contact name so you waste a lot of time peeking through multiple faxes to go back to one you previously want. Thus far, Customer Service has not had any answers we need. A person answers, does not identify themself then seems to be fumbling around same as me.
  • Some support issues to begin with, but they have just stood up a new and better support portal. Very helpful.
  • My prior carrier made it difficult to release my number, but WestFax assisted me throughout the process. Bringing my fax number over was important to ensure that we stayed available for our customers.
  • We didn't have any problems at all. I'll update if we experience any.
  • Nothing we didn't like about the service. Works great.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FaxBack
United States
faxback.com

Company Information

WestFax
Founded: 1999
Denver, Colorado
westfax.com

Alternatives

Alternatives

eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
Venta4Net

Venta4Net

Venta Association
magicJack

magicJack

magicJack Vocaltec
Fax.Plus

Fax.Plus

Alohi

Categories

Categories

Fax Server Features

Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Integrations

EpicCare EMR
LabCollector LIMS/ELN
Microsoft Excel
Microsoft Exchange
Microsoft Office 2021
Microsoft PowerPoint
OpenPro ERP
Oracle Health Ambulatory EHR
Oracle Health Pharmacy
ScriptPro SP Central

Integrations

EpicCare EMR
LabCollector LIMS/ELN
Microsoft Excel
Microsoft Exchange
Microsoft Office 2021
Microsoft PowerPoint
OpenPro ERP
Oracle Health Ambulatory EHR
Oracle Health Pharmacy
ScriptPro SP Central
Claim FaxBack and update features and information
Claim FaxBack and update features and information
Claim WestFax and update features and information
Claim WestFax and update features and information