FastTrack HelpdeskFMDirect
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Reflexion CAFMLattice Software Solutions LLC
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Related Products
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About
Management of all key processes, including rapid capture and distribution of reactive calls to the appropriate service provider, and automatic allocation of PPM tasks by print or email to internal and external contractors. Windows, Web and Mobile versions. Control of resources and costs, including labour, parts, schedule of rates and miscellaneous items. Business Intelligence mechanisms provide for the analysis required to pinpoint successful and problematic areas. Asset Tracking, Work Invoicing, Labour Control and more.
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About
Reflexion CAFM is a comprehensive facility and maintenance management platform that helps organizations manage assets, maintenance operations, service requests, and field teams across multiple facilities from a single system.
The platform automates reactive maintenance (RM) and planned preventive maintenance (PPM) workflows, enabling efficient work order creation, scheduling, tracking, and completion. It maintains a centralized asset register with lifecycle history, service records, and cost analytics to improve asset performance and longevity.
Reflexion includes a centralized help desk to manage service requests from multiple channels with automated SLA monitoring, escalation workflows, and notifications. A mobile app with offline capability allows technicians to receive work orders, capture photos, update job status, and complete tasks from site.
Real-time dashboards and reports provide operational visibility and insights for better decision-making.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies that need a help desk solution
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Audience
Healthcare organizations, facility management service providers, commercial real estate operators, government entities, and large enterprise campuses managing complex multi-site operations.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$940 one-time payment
Free Version
Free Trial
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Pricing
$50000
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFMDirect
Founded: 2001
United Kingdom
www.fmdirect.co.uk
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Company InformationLattice Software Solutions LLC
United Arab Emirates
latticegulf.com
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Categories |
Categories |
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Facility Management Features
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
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Facility Management Features
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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