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About

AI transcription tool that converts audio and video to text with timestamps and automatic speaker labels. Identifies who is speaking and separates the transcript into labelled turns, which you can rename. Supports MP3, M4A, WAV, AAC, FLAC, OGG, Opus, WMA, AMR, MP4, MOV, WEBM, AVI, MKV and more. Exports TXT, SRT, VTT and DOCX subtitles with speaker names included. Free tier with no signup required for the first file, speaker labels included. Speech recognition and speaker diarization both run on private self-hosted GPU hardware, and audio is deleted immediately after transcription. Supports Spanish, French, German, Portuguese, Italian, Japanese, Hindi, Korean and more.

About

Our transcription solution utilises large language models to perform high quality transcriptions of call recordings and optionally renders a summarisation of the call. We offload the processing, and render fast and accurate results with almost no load on your switch. Generally this transcription is performed overnight as a batch process, but it doesn't have to be and some clients run it as soon as the recording drops. We support a number of different models to provide different levels of language support, accuracy and features, but these do come with varying costs. We are constantly evaluating newer models and make them available on the platform if they bring unique benefits. Diarization is supported in some languages, and provides effective analysis of callers on any call, highlighting caller in the transcript but also providing very detailed word by word breakdown within the output file allowing far better secondary analysis of the call.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Podcasters, lawyers & legal aid, medical professionals, students, teachers, learners, enterprises.

Audience

GEN's transcription solution is designed for businesses using Asterisk and FreePBX who require accurate, customizable voice-to-text conversion for customer support, compliance monitoring, and data analysis, particularly in industries like telecommunications, customer service, and compliance-driven sectors

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$12/user/month
Free Version
Free Trial

Pricing

£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FastScribe
Founded: 2026
United States
thefastscribe.com

Company Information

GEN
Founded: 1992
United Kingdom
www.gen.uk

Alternatives

Subanana

Subanana

Datax Limited

Alternatives

MAI-Transcribe-1.5

MAI-Transcribe-1.5

Microsoft AI
QuickWhisper

QuickWhisper

IWT Pty Ltd
Silkwave Voice

Silkwave Voice

Silkwave

Categories

Categories

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Asterisk
FreePBX

Integrations

Asterisk
FreePBX
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