FlowShare

FlowShare

miraminds GmbH
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About

FastHelp is a Windows Help File Generator that produces online and offline documentation. Compile to any of the following formats, all from a single source editor. That means you type once then compile to whatever format you need. Watch the video further down this page to see how intuitive FastHelp is. Below is a list of compile formats that FastHelp produces. Time and again we’ve been chosen over our competitors because FastHelp saves you time and money by being incredibly intuitive and productive. Why spend your valuable time on steep learning curves with other products when you can create a fully functional help file in under One Minute with Fast-Help. Then all you have to do is type in the help text. We have a loyal customer base that range from independent developers to companies like, NASA, General Motors, 3M and Motorola.

About

FlowShare is a Windows-native process documentation tool that runs locally in the background, capturing every action across desktop apps, browser tools, and systems like SAP GUI, then generates a branded, step-by-step guide your staff can use to train themselves. Documentation that used to take days now takes hours. No manual screenshotting or writing, just consistent, professional guides no matter who creates them. Export to PDF, Word, HTML, PowerPoint, or publish directly into Confluence and SharePoint. FlowShare Assist, our AI-powered assistant, gives end-users 24/7 instant help, guiding them through troubleshooting independently. The FlowShare Portal is a central knowledge hub, making every guide searchable and instantly accessible, no installation required to browse. 7-day free trial, plans from €39/user/month. getflowshare.com

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

File generator platform for companies wanting to produce online and offline documentation

Audience

Companies and teams that need to create and document internal processes, and create product guides/documentation for end users f.e. during an ERP migration, IT projects or employee onboarding

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299 one-time payment
Free Version Not Supported
Free Trial Not Supported

Pricing

€39/month/user
39€/month or 450€/year, Floating Licensing possible for 10+ users, Free Version available with limited features and 7 day Free Trial for Professional Version
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 3.0 / 5
design 4.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Easy to use tool. Fast and Intuitive. Bug free. Able to generate help files very quickly. Different formats can be generated.

Cons

  • Their support desk response is pathetic. Thy are not interested in resolving issues.

Pros & Cons from Real Users

Pros

  • Highly efficient approach. Flexible output formats. Integrations to Wordpress and other third party services.
  • Very easy to use and great value for money! All staff find this product super beneficial in documenting our processes.
  • +Automated screenshots with mouse cursor indicating clicks +Description of the screenshot possible +Export to other formats
  • FlowShare has proven to be an exceptional solution for capturing procedural information and creating comprehensive documentation. Its user-friendly design and intuitive interface have made it an effortless process to document even the most intricate procedures. The clear guidance provided within the platform accommodates individuals with limited technical proficiency to produce professional-grade documents. I am extremely fortunate to have discovered FlowShare at the appropriate time, as it has greatly improved my workflow efficiency by simplifying the documentation and sharing process with my team.
  • We were able to schedule a product walkthrough and start using the software very quickly. I was amazed at how simple it was to create documentation for a process. Our shipping manager had struggled with creating documentation that could be used during his upcoming absence. I was able to show him the FlowShare basics and BOOM he completed his documentation.

Cons

  • Nothing critical. Support for MacOS would make sense.
  • None. This product has been incredibly user friendly and intuitive. It does exactly what we need it to do.
  • -Automated summary of similar captures doesn't always work -Recognition of form input is inconsistent -Automatic labeling is often not effective -Identical content should be recognizable to ease post-processing -Pricing model is not attractive
  • None so far, maybe you could have a direct integration to post directly to video sharing platform would be great.
  • Not much that I didn't like. It was super easy to use and we did not have any problems.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FastHelp
United Kingdom
www.fast-help.com

Company Information

miraminds GmbH
Founded: 2016
Germany
getflowshare.com

Alternatives

Alternatives

GenHelp

GenHelp

FraserSoft
Tango

Tango

Tango.ai
Dr.Explain

Dr.Explain

Indigo Byte Systems

Categories

Categories

Help Authoring Tools Features

Collaboration Tools Supported
Content Library Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML / Word Not Supported
Multi-Format Output Supported
Offline Editing Supported
Preview Output Supported
Screenshot Tool Supported
Search Supported
Templates Supported
Text Editor / Word Processor Supported
Translation Tools Supported
Version Control Supported

Digital Adoption Platforms Features

Audience Segmentation Not Supported
Content Creation Supported
Contextual Guidance Not Supported
Data Validation Not Supported
In-App Training Not Supported
Launch Management Not Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Not Supported
User Onboarding Supported

Document Generation Features

Batch Processing Not Supported
Collaboration Not Supported
Digital Signature Not Supported
Interaction Tracking Not Supported
Multiple Output Formats Supported
Templates Supported

Document Management Features

Access Controls Supported
Archiving & Retention Not Supported
Collaboration Tools Not Supported
Compliance Tracking Not Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Supported
Document Conversion Supported
Document Delivery Not Supported
Document Indexing Not Supported
Document Retention Supported
Electronic Signature Not Supported
Email Management Not Supported
File Recovery Not Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Not Supported
Print Management Not Supported
Version Control Supported

Software Documentation Features

Access Roles / User Permissions Supported
Automatic Documentation Generation Supported
Collaboration Tools Not Supported
Docs Web Hosting Supported
Feedback Capture Not Supported
Markdown Support Supported
Multiple Formats Support Supported
Multiple Versions Support Not Supported
reStructured Text Support Not Supported
Version Control Supported
Webhooks Not Supported
WYSIWIG Editor Not Supported

Integrations

Confluence Not Supported
ELO ECM Suite Not Supported
Guru Not Supported
HeyGen Not Supported
Microsoft 365 Not Supported
Nuggets Not Supported
Obsidian Not Supported
Synthesia Not Supported
WordPress Not Supported

Integrations

Confluence Supported
ELO ECM Suite Supported
Guru Supported
HeyGen Supported
Microsoft 365 Supported
Nuggets Supported
Obsidian Supported
Synthesia Supported
WordPress Supported
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