FUGU

FUGU

FUGU Risk
4.8 out of 5 stars
FusionDMS

FusionDMS

FIntegrate Technology
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About

FUGU offers a multi-tier self-learning fraud-prevention strategy. Unlike other solutions, FUGU's fraud-detection software tracks online payments post-purchase, as EVERY PAYMENT COUNTS! WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT! FUGU reduces false transaction declines by 50%, wins chargeback disputes by 85%, and identifies fraud attacks, including cases of friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes. As part of FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry. FUGU is a must-have solution for any business that accepts online payments, such as: 1. eCommerce websites - supporting all platforms (including the Shopify app) 2. Payment getaways 3. SaaS 4. Investments companies \ exchanges 5. Gaming\Casino 6. Banks, creditcards, etc 7. Chargebcks guarante

About

FusionDMS is dispute management software for community banks and credit unions. It centralizes intake and case tracking for debit- and credit-card, ACH, ATM, check, and remittance-transfer disputes. Staff can route cases, monitor status, follow Regulation E deadlines and alerts, document investigations, and maintain an audit trail. The platform supports chargeback, representment, and arbitration workflows. Chargeback Intercept lets merchants review eligible card disputes and issue a credit before a chargeback is filed. FusionDMS works alongside third-party investigators and integrates with financial institution core systems from Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions can run it on their own infrastructure or use FIntegrate’s AWS-hosted environment. The software tracks disputes from intake through resolution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce, SaaS, Casino, Investments, Exchanges, Gaming

Audience

Community banks and credit unions managing Reg E debit card, ACH, and check disputes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.

Chargeback liability - starting at 0.0025\transaction

KYC - Individual pricing per client's needs
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I like that it monitors every payment that is made on your Shopify store! There is also a free plan.
  • Since we expect big transactions for equipment that we would have a hard time replacing, it's great to know that extra layer of security in preventing fraud and validating transactions happens on our store.
  • So far, FUGU has given my business accurate analysis and on time reporting. The high-risk orders are brought to my attention immediately, and has caught one scammer so far.
  • With every sale, they offer a comprehensive break down for fraud analysis. It is great to utilize a tool that helps protect my small business. One sale at a time.
  • FUGU has reduced our false declines by 70%! They just pick up a lot of money that we used to leave on the table.

Cons

  • The pricing was a bit much but I guess in the long run it can save you money.
  • Having selected and set this app up, have not come across any con in using this.
  • I do not see any cons to the application so far.
  • I have not had any issues. However, before installing this app- I had a chargeback. Worst experience ever.
  • I don't have any cons for the service and product. again, thank you!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FUGU Risk
Founded: 2018
Israel
bit.ly/39DMjF0

Company Information

FIntegrate Technology
Founded: 2009
United States
fintegratetech.com

Alternatives

Alternatives

No Alternatives
Sakana Fugu

Sakana Fugu

Sakana AI
Fugu Cyber

Fugu Cyber

Sakana AI

Categories

Categories

Banking Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Supported
For eCommerce Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

BigCommerce Supported
Finastra Not Supported
Fiserv Not Supported
Gmail Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
LivePerson Supported
LoanPro Supported
Magento Supported
PrestaShop Supported
Promise2Pay Supported
Re:amaze Supported
Shopify Supported
Squarespace Supported
VTEX Supported
Wix Supported
WooCommerce Supported
Zendesk Chat Supported

Integrations

BigCommerce Not Supported
Finastra Supported
Fiserv Supported
Gmail Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
LivePerson Not Supported
LoanPro Not Supported
Magento Not Supported
PrestaShop Not Supported
Promise2Pay Not Supported
Re:amaze Not Supported
Shopify Not Supported
Squarespace Not Supported
VTEX Not Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Chat Not Supported
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