FREENOW vs. Uber Comparison


FREENOW	Uber	+	+
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About A modern solution for ground transportation that includes both taxis and PHVs. Book cars on demand or in advance through the app or online. Seamlessly manage your customized account from the dashboard and view detailed reports anytime, giving you time back to focus on what’s important to your business. Whether you're heading to a meeting or travelling to the airport, get your employees where they need to go safely and securely with FREE NOW for Business. Your local, licensed driver has the knowledge to get you where you need to go when you need to get there. Sail through traffic in the bus lane, or pre-book up to 4 days in advance. With factory installed partitions and spacious back seat, feel safe wherever you're headed. Safe, fast and reliable as all black cabs, only greener. Knowledgeable drivers, factory installed partitions and spacious back seats come as standard. FREE NOW has the largest electric black cab fleet in London, so sit back, relax and get there greener.	About Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. In addition to helping riders find a way to go from point A to point B, we're helping people order food quickly and affordably, removing barriers to healthcare, creating new freight-booking solutions, and helping companies provide a seamless employee travel experience. And always helping drivers and couriers earn. Whether you’re in the back seat or behind the wheel, your safety is essential. We are committed to doing our part, and technology is at the heart of our approach. We partner with safety advocates and develop new technologies and systems to help improve safety and help make it easier for everyone to get around.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies that need an employee transport solution or individuals that need a rideshare app	Audience Anyone that wants a rideshare app to book a car to take them wherever they want to go
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 1.5 / 5 ease 1.6 / 5 features 1.8 / 5 design 2.2 / 5 support 1.5 / 5 Read all reviews	Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 4.2 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros N/A. Every time I use the free now application, was not able to find a taxi!!! Further more 2 times, the taxi driver supposed to were coming but never appears in the spot Only pros is that you learnt hardest not to trust big big words. Never had such bad experience in UK. Driver and travel, everything was ok before payment execution, because my users rights were violated. This is a tricky one, I guess sometimes the taxi actually turns up..... But honestly we would all be better off if the taxi didn't turn up and we just use UBER instead. Cons Getting blocked on prebookings out of the blue Being accused in the past for things I didn't do Very bad Service, it is unavailable every time I call taxi drivers Unfortunately there is "no star" option for these frauds. So on app its displayed £80-£107 for a trip from BN213hX to RH60BE. Note: we verified all others (Uber, Bolt..) and got the best fare on FREE NOW. Then driver charges £140 saying that we must ask refund from free. They gave a big explanation on fare can change but 40%? This is a scam. If you mentioned only once about real price, we would not choose this crappy service. Public offer is failed and the company was unfair. Everything. They charge way too much. I've previously paid a 5 euro "technology fee" on a few occasions, on top of the metered fare. Most recently the "technology fee" has gone up. But they didn't bother informing anyone, customers or drivers. They definitely do not have customer safety in mind. They don't seem to have any way of tracking their drivers, so if one attacked a customer free now wont be following up. Their customer service is offensive. As an already frustrated customer, I shouldn't have to deal with customer service.	Pros & Cons from Real Users Pros I love how quickly Uber rides are picked up from the workers. I haven't had a time where I can't find a ride. I also really like how you can book an Uber ride in advance, that way you can make sure all of the your plans are good to go ahead of time. 1. The rides are affordable and at reasonable prices compared to other cabs platform. 2. The user interface of the application is attractive and simple to use. 3. It is easier to book and cancel rides with just a few clicks. 4. It has multiple ride options like mini, sedan, SUV or even carpool. 5. Along with card payments, the application also accepts cash and various online wallets as a mode of payment for the rides. - It gives affordable prices for the on demand cab service. - It has a lot of vehicle option to choose from. - It finds ride quickly and does not have long waiting time. - It also has a pool option for more affordable prices. Uber is a great way to be able to schedule rides for members to get to doctors and pharmacies. Easy to understand and use. Cons The cost to use Uber can definitely add up. Cheaper than taxis, but in some areas it still might be cheaper and easier to rent your own car. 1. The fare of the ride increases dramatically at office hours. 2. There is no option to add more than 2 drop destinations. The application is flawless, it has all the necessary features without any cons in my opinion. No save features or feature to remember repeat customers.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information FREENOW Founded: 2009 Germany free-now.com	Company Information Uber Founded: 2009 United States www.uber.com
Alternatives Cabify	Alternatives Bolt Bolt EU
Gett	Cabify
itTaxi	Grab
Lyft Business Lyft	Lyft
Uber for Business Uber Technologies View All	Careem View All
Categories Employee Transport Management Gig Economy Rideshare	Categories Gig Economy Rideshare

Integrations Actionbase Anon BrandWizard Bruinen Cartwheel CommuteHub by RideAmigos Dendrite Endor Labs Foodhub Found Fringe Gemini Spark Kochava MINT Motileo OpenHome Partoo Solid Truto Versori Show More Integrations	Integrations Actionbase Anon BrandWizard Bruinen Cartwheel CommuteHub by RideAmigos Dendrite Endor Labs Foodhub Found Fringe Gemini Spark Kochava MINT Motileo OpenHome Partoo Solid Truto Versori Show More Integrations View All 35 Integrations
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