FISC eMaster vs. VUE DMS Comparison


FISC eMaster FISC	VUE DMS Dominion DMS	+	+
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Voice AI books the appointment in the conversation, so the customer never waits. LiveCSI™ flags upset customers in real time, so managers step in before the CSI score takes the hit. Opportunities goes after declined services, open recalls, and equity moments while they're still warm. One inbox. One shared context. Your whole team working from the same system. Surveys tell you what happened last month. 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About eMaster™ uses your data to increase finance renewals, vehicle sales, and customer retention. Our algorithms mine your database to find the right customer with the right deal on the right car at the right time. The data-driven digital tool that increases vehicle sales and finance renewals. The marketing of a finance customer database is traditionally done on a time basis, for example, 12 months to go, end-of-term, etc., but often these are not the best times to contact a customer. That’s where eMaster™ is unique. Instead of looking at how long a customer has owned their vehicle, or how long they have left to go on their finance agreement, eMaster™ tracks the financial position of every customer every day, to identify the ideal time for them to change their car. eMaster™ is a digital data tool that mines your entire database daily. It can be used at the national level by a finance company or OEM, or by a dealer within their own database to easily find sales renewal opportunities.	About VUE DMS is a cloud-native dealership management system developed by Dominion DMS to help automotive dealerships manage sales, accounting, parts inventory, and service operations. Built on Microsoft Azure, the platform provides centralized access to dealership information through an integrated, browser-based environment. Its sales and finance tools support vehicle inventory management, deal structuring, customer records, financing workflows, and electronic deal documentation. Service and parts management capabilities include repair orders, technician scheduling, vehicle inspections, inventory tracking, and parts requests. VUE DMS also provides general ledger accounting, financial reporting, intercompany transactions, and configurable user permissions. The platform supports third-party integrations, unlimited users, unlimited data retention, and geographically redundant cloud infrastructure for business continuity.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Retailers and businesses searching for a solution to increases vehicle sales and finance renewals	Audience Automotive dealerships, dealership groups, general managers, sales and finance managers, service directors, parts managers, accounting departments, dealership controllers, and automotive retail organizations seeking cloud-based dealer management software for sales, inventory, accounting, service, and financial operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information FISC United Kingdom www.fisconline.co.uk/emaster-solutions/emaster/	Company Information Dominion DMS Founded: 2006 United States www.vuedms.com
Alternatives Strategic Vehicle Distribution Strategic Business Systems	Alternatives Dealerpull DMS CRM Dealerpull Dealer Management System (Automotive Management Software)
Plataformaweb	CDK Global
Wayne Reaves Software	Autodeals Autodeals Inc
AppOne	Kimoby
OTOSOFT DMS Mekatronik Software View All	Flexibase DMS OpusVL View All
Categories Auto Dealer Supported	Categories Auto Dealer Supported Auto Dealer Accounting Supported Automotive CRM Supported Dealership Management Supported
	Auto Dealer Features Accounting Not Supported Buy-Here-Pay-Here Not Supported Collections Management Not Supported Contact Database Supported Customer Database Not Supported Document Management Supported F&I Management Not Supported Financing Management Not Supported Form Printing Not Supported Inventory Management Not Supported Lease Management Not Supported New Car Dealer Supported New Car Lot Not Supported Online Inventory Not Supported Parts Management Not Supported Sales Management Supported Service Department Not Supported Used Car Lot Not Supported Website Integration Supported
Integrations DriveCentric Not Supported	Integrations DriveCentric Supported View All 1 Integration
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