fcase

fcase

fraud.com
+
+

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About

Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud. fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. fcase includes: - Journey-time orchestration - OmniChannel Case Management - Threat-centric cases - Centralised reporting To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com

About

T-NEX Fraud Detection is a transaction-monitoring and case-management application for banks, insurers and other regulated organizations. It applies configurable rules to incoming transactions, records supporting evidence, and groups related alerts into customer cases for fraud and anti-money-laundering teams. AI-assisted triage adds a risk score, rationale and suggested action, with model and prompt versions recorded for review. Analysts review customer context and evidence, assign or escalate cases, document decisions, and prepare draft reports. The product supports backtesting rules against historical transactions before activation. Its audit trail records actions and reasons; human analysts retain decision-making responsibility, and the module does not block payments or cards. This human-reviewed use of AI reflects T-NEX's HUMAINOLOGY approach. The T-NEX team brings more than 20 years of personal experience in GRC software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)

Audience

Banks, insurers and other regulated organizations.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual Subscription Fee
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

fraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration

Company Information

T-NEX
Founded: 2024
Germany
t-nex.de/en/institutions/products/fraud-detection/

Alternatives

InAct

InAct

Asseco Group

Alternatives

FOCAL

FOCAL

Mozn
Frogo

Frogo

Frogo.ai
T-NEX Controlling

T-NEX Controlling

T-NEX GmbH
T-NEX Compliance

T-NEX Compliance

T-NEX GmbH

Categories

Categories

Fraud Detection Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Amazon EC2 Supported
Amazon Web Services (AWS) Supported
Udentify Supported
aiReflex Supported

Integrations

Amazon EC2 Not Supported
Amazon Web Services (AWS) Not Supported
Udentify Not Supported
aiReflex Not Supported
Claim fcase and update features and information
Claim fcase and update features and information
Claim T-NEX Fraud Detection and update features and information
Claim T-NEX Fraud Detection and update features and information