fcasefraud.com
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Related Products
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About
Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication.
For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud.
fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
fcase includes:
- Journey-time orchestration
- OmniChannel Case Management
- Threat-centric cases
- Centralised reporting
To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com
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About
Whether you want to prevent fraud in the contact center, authenticate callers or migrate safely to SIP, Smartnumbers ensures your voice network stays secure, reliable, and compliant. Helping organizations prepare for business disruption and contact centers improve caller authentication and fraud detection. Pre-answer caller authentication to streamline your customer experience. Identify and redirect suspicious calls pre-answer. Reduce ID&V questions to shorten call duration. Save time and money and improve your caller authentication. Over 350 organizations rely on Smartnumbers to deliver their most critical services. Our customers have demanding security, reliability, and anti-fraud requirements, and include organizations such as financial institutions, the Ministry of Defence, and blue light services. We partner with the leading communications providers and technical vendors so you can buy Smartnumbers from your preferred supplier.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)
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Audience
Call centers and businesses looking for a solution to improve caller authentication and fraud detection
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Informationfraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration
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Company InformationSmartnumbers
Founded: 1995
United Kingdom
smartnumbers.com
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Categories |
Categories |
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Fraud Detection Features
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For eCommerce
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
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Integrations
Amazon Web Services (AWS)
Amazon EC2
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Udentify
Verizon Cloud
aiReflex
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Integrations
Amazon Web Services (AWS)
Amazon EC2
Cisco CX Cloud
Diamond IP
Genesys Cloud CX
Udentify
Verizon Cloud
aiReflex
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