Fax.Plus

Fax.Plus

Alohi
4.2 out of 5 stars
faxB2B

faxB2B

HELPERG LLC
Fax.Plus faxB2B

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Fax.Plus:

About

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO).
faxB2B:

About

faxB2B is a browser-based online fax service for business teams. Users can send PDF, PNG and JPEG files, add a cover sheet, prepare and sign documents, and track each fax through delivery. Teams receive incoming faxes in a shared inbox as PDFs, with a dedicated US or Canadian fax number and the option to request transfer of an existing number. Delivered faxes include PDF receipts, while failed transmissions show their recorded status. Team features include member roles, two-factor sign-in and an audit log. The service supports sending faxes to the US, Canada and European Union countries, and receiving them on US and Canadian numbers. The browser application is designed for organizations that need team access to business faxing. It is not designed for protected health information, and the provider does not currently sign business associate agreements.
Fax.Plus:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
faxB2B:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fax.Plus:

Audience

Companies of all sizes that need an online fax solution
faxB2B:

Audience

Small and mid-size business offices in the US and Canada that send and receive faxes as a team.
Fax.Plus:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
faxB2B:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Fax.Plus:

API

Offers API Supported
faxB2B:

API

Offers API Not Supported
Fax.Plus:

Screenshots and Videos

faxB2B:

Screenshots and Videos

No images available
Fax.Plus:

Pricing

$6.99 per month
For more details contact us
Free Version Supported
Free Trial Not Supported
faxB2B:

Pricing

$15/user/month
The Team plan costs $15 per seat per month or $144 per seat per year. Each seat includes 150 sent pages per month, pooled across the team, and one fax number. Additional fax numbers cost $5 per month each. Monthly-plan pages over the allowance cost $0.08 per page. Received faxes are free. The 14-day free trial includes up to 3 seats, 25 sent pages and a fax number, with no payment card required. Prices are in US dollars before applicable taxes.
Free Version Not Supported
Free Trial Supported
Fax.Plus:

Reviews/Ratings

Overall 4.2 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 4.0 / 5
faxB2B:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fax.Plus:

Pros & Cons from Real Users

Pros

  • FAX.PLUS is very easy to use, even for non tech savvy users. It is secure, reliable and is fairly inexpensive compare to other fax solutions.
  • For us, the security measurements taken by FaxPlus was the most advantage against other providers. It meets all our requirements in terms of compliance and security, and also offer multiple enterprise-grade features to manage our faxing requirements with ease.
  • Super easy to use email to fax features with the option to access all our documents stored fully encrypted in our archive.
  • Nice features. It worked well for low volume. Integrations with Google. Reliability. Just hope you don't need more than about 400 pages per month.

Cons

  • There is no live chat support, it is only by email.
  • Although the support is always responsive, but having a live support would be more useful.
  • We used to have an issue with faxing our disclaimer content (our email signature) along with the attached files, but it has been resolved now.
  • FAX.PLUS WILL NOT PORT YOUR FAX NUMBER IF YOU BUY THE NUMBER FROM THEM ORIGINALLY. We outgrew their pricing plan (needed a greater-volume plan) and they would not, after six attempts, port our number to a new provider. I know that they easily can because I talked to Inteliquent, who owns the number, and they said all it takes is a PIN number to be released and the port could be finished very easily. The response from Fax.Plus: "I am very sorry, once again, but unfortunately, the numbers purchased from FAX.PLUS are not portable as per our terms of service. Please let me know if you have any other questions."
Fax.Plus:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
faxB2B:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Fax.Plus:

Company Information

Alohi
Founded: 2015
Switzerland
www.fax.plus/
faxB2B:

Company Information

HELPERG LLC
United States
faxb2b.com
Fax.Plus:

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Fax.Plus:

Categories

Fax Server Supported
HIPAA Compliance Supported
Online Fax Supported
faxB2B:

Categories

Online Fax Supported
Fax.Plus:

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Not Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

HIPAA Compliance Features

Access Control / Permissions Supported
Audit Management Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Supported
For Healthcare Supported
Incident Management Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported
Fax.Plus:

Integrations

Axis LMS Supported
Dropbox Supported
Gmail Supported
Google Drive Supported
Google Workspace Supported
Indent Supported
Microsoft 365 Supported
Microsoft Azure Supported
Microsoft Word Supported
Okta Supported
OneLogin Supported
Slack Supported
Wufoo Supported
Zapier Supported
iCloud Supported
faxB2B:

Integrations

Axis LMS Not Supported
Dropbox Not Supported
Gmail Not Supported
Google Drive Not Supported
Google Workspace Not Supported
Indent Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
Microsoft Word Not Supported
Okta Not Supported
OneLogin Not Supported
Slack Not Supported
Wufoo Not Supported
Zapier Not Supported
iCloud Not Supported
Fax.Plus:
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faxB2B:
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