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About

Extend helps merchants generate revenue and protect customers from damage and loss through modern product and shipping protection solutions. Merchants receive a portion of each Extend protection plan sale, which goes straight to your bottom line. Our plans are built for your customers, protecting them from events like mechanical failure and accidental damage. Simple claim filing, with over 98% of Extend claims being resolved in 90 seconds or less, turning frowns upside down. Turn potential detractors into long-term brand advocates and repeat buyers with fast and easy claim resolution. Understand performance while our data scientists and marketing experts optimize Extend offers to drive more revenue. Extend protection plans are trusted by hundreds of merchant partners to deliver positive customer experiences and increased margins.

About

Sell More. Service Better. Unleash your company’s full potential with Sales & Installation and Warranty Management Software. Proactive Timers and alerts ensure nothing ever falls through the cracks. Efficient. Collect the right information and eliminate duplicate data entry. Productive. Get the job done right the first time and reduce the number of call-backs. Accountable. Improve visibility across all departments with real-time data & analytics. Trusted by Industry Leaders. We're proud to serve companies both big and small. InsightPro Warranty & Service Management simplifies managing claims by streamlining the processes end-to-end within an organized system that provides a consistent & efficient workflow to complete claims faster, reduce costs and ensure nothing falls through the cracks. The cloud-based system is intuitively designed for ease-of-use, requires minimal configuration to deploy this solution quickly.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Merchants in need of a platform to offer extended warranties and protection plans

Audience

Window and door manufacturers, distributors, wholesalers and retailers looking for a warranty management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • They answer the phone when you call though they do not resolve the issues. They have an easy website to file claims.

Cons

  • I am writing to formally express my dissatisfaction with the handling of my claim and order related to [Order Number] and the associated shipping warranty. Despite my repeated attempts to resolve this matter, I have not received the chipping protection I ordered, and the claim I filed has been denied multiple times without clear justification or verification. To summarize: I placed an order for chipping protection, which did not arrive. I filed a claim for the missing item and purchased a shipping warranty to cover this situation. I filed the following claims for the missing protection: April 20, 2025 April 25, 2025 May 2, 2025 May 8, 2025 Each time I submitted a claim, I received a different reason for the denial without any clear explanation or validation. Furthermore, I was asked to provide a police report, which I completed and submitted. However, the claim was still closed with the stated reason that they "could not confirm" the issue, despite the required documentation being provided.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Extend
Founded: 2019
United States
www.extend.com

Company Information

InsightPro
Founded: 2014
United States
www.insightpro.com

Alternatives

Alternatives

Assurant APEX

Assurant APEX

Assurant
Kayna

Kayna

Kayna Innovation
Intelli Warranty

Intelli Warranty

Intellinet Systems
Direct Claim Solution

Direct Claim Solution

Innovative Computer Systems

Categories

Categories

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Integrations

BigCommerce
Canopy
Magento
NetSuite
Salesforce Agentforce Commerce
Shopify
WooCommerce

Integrations

BigCommerce
Canopy
Magento
NetSuite
Salesforce Agentforce Commerce
Shopify
WooCommerce
Claim Extend and update features and information
Claim Extend and update features and information
Claim InsightPro and update features and information
Claim InsightPro and update features and information