Expert Texting

Expert Texting

2.3 out of 5 stars
Expert Texting Textplode

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Expert Texting:

About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.
Textplode:

About

Knowing when to send your message at the right time is crucial - it’s not rocket science either! Knowing when your customers are likely to be thinking about making a purchase and when they are likely to be close to their phone will improve the results of your campaign. Auto-replies can add value and improve customer experience. When a customer sends a text to your keyword or reply number, an automatic and immediate reply can be sent back to the recipient. You could even send a campaign from a reply number asking customers to reply to the message to receive a coupon or be added to a specific list! A great way to build a list of contacts is to use an SMS keyword. Keywords are the perfect tool to grow your bulk SMS marketing contact list that you can advertise on posters, direct mailers, emails, adverts, your website and on social media.
Expert Texting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Textplode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported
Expert Texting:

Audience

B2B companies looking for an SMS Marketing platform
Textplode:

Audience

SMS Marketing solution for individuals
Expert Texting:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Textplode:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Expert Texting:

API

Offers API Supported
Textplode:

API

Offers API Not Supported
Expert Texting:

Screenshots and Videos

Textplode:

Screenshots and Videos

Expert Texting:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Textplode:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Expert Texting:

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5
Textplode:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Expert Texting:

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.
Expert Texting:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Textplode:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Expert Texting:

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com
Textplode:

Company Information

Textplode
United Kingdom
www.textplode.com
Expert Texting:

Alternatives

Contact Cloud

Contact Cloud

Bipath Software
Textplode:

Alternatives

Expert Texting:
BulkSMS.com

BulkSMS.com

4.6 out of 5 stars
Textplode:
Expert Texting:
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Expert Texting:
Textplode:
Betwext

Betwext

Betwext.com
Expert Texting:
The SMS Works SMS API

The SMS Works SMS API

The SMS Works
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Expert Texting:

Categories

Bulk SMS Supported
SMS API Supported
SMS Marketing Supported
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Categories

Bulk SMS Supported
SMS Marketing Supported
Expert Texting:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Textplode:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Not Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Expert Texting:

Integrations

No info available.
Textplode:

Integrations

No info available.
Expert Texting:
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