Expert Texting

Expert Texting

2.3 out of 5 stars
TextUs

TextUs

5.0 out of 5 stars
Expert Texting TextUs

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Expert Texting:

About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.
TextUs:

About

Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.
Expert Texting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TextUs:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Expert Texting:

Audience

B2B companies looking for an SMS Marketing platform
TextUs:

Audience

Reach new customers, convert more pipeline, and keep existing customers engaged.
Expert Texting:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
TextUs:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Expert Texting:

API

Offers API Supported
TextUs:

API

Offers API Supported
Expert Texting:

Screenshots and Videos

TextUs:

Screenshots and Videos

Expert Texting:

Pricing

No information available.
Free Version Supported
Free Trial Supported
TextUs:

Pricing

$749 per month
Two-way Messaging
SMS Campaigns (Basic or Pro)
10-Digit Texting Number
Unlimited Contacts and Users
Shared Inboxes
Analytics & Reporting
Unlimited Keywords
Unlimited Automated Sequences
Integrations (HubSpot, Salesforce, etc.)
API Access
Toll-Free / Short-Code Eligible
Free Version Not Supported
Free Trial Not Supported
Expert Texting:

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5
TextUs:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5
Expert Texting:

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.
TextUs:

Pros & Cons from Real Users

Pros

  • TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication.

Cons

  • We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.
Expert Texting:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
TextUs:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Expert Texting:

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com
TextUs:

Company Information

TextUs
Founded: 2012
United States
www.textus.com
Expert Texting:

Alternatives

Contact Cloud

Contact Cloud

Bipath Software
TextUs:

Alternatives

Fext

Fext

Pericarp Software
Expert Texting:
BulkSMS.com

BulkSMS.com

4.6 out of 5 stars
TextUs:
Rectxt

Rectxt

Keeyora
Expert Texting:
TextUs:
Expert Texting:
TextUs:
Textellent

Textellent

5.0 out of 5 stars
Expert Texting:
The SMS Works SMS API

The SMS Works SMS API

The SMS Works
TextUs:
Textmagic

Textmagic

4.6 out of 5 stars
Expert Texting:

Categories

Bulk SMS Supported
SMS API Supported
SMS Marketing Supported
TextUs:

Categories

Bulk SMS Supported
Live Chat Supported
Recruiting Supported
SMS API Supported
SMS Marketing Supported
Expert Texting:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
TextUs:

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Recruiting Features

Assessments Not Supported
Background Screening Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported
Expert Texting:

Integrations

Allo Not Supported
BlueSky Medical Staffing Software Not Supported
Bullhorn Not Supported
Greenhouse Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
JobDiva Not Supported
Mok Not Supported
Oracle Fusion Cloud HCM Not Supported
Oracle Taleo Not Supported
Planfix Not Supported
Salesforce Not Supported
Staffing Engine Not Supported
Staffing Referrals Not Supported
Tracker Not Supported
Workday HCM Not Supported
Zapier Not Supported
TextUs:

Integrations

Allo Supported
BlueSky Medical Staffing Software Supported
Bullhorn Supported
Greenhouse Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
JobDiva Supported
Mok Supported
Oracle Fusion Cloud HCM Supported
Oracle Taleo Supported
Planfix Supported
Salesforce Supported
Staffing Engine Supported
Staffing Referrals Supported
Tracker Supported
Workday HCM Supported
Zapier Supported
Expert Texting:
Claim Expert Texting and update features and information
Claim Expert Texting and update features and information
TextUs:
Claim TextUs and update features and information
Claim TextUs and update features and information