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About

Don’t confuse your customers with short codes sms or long codes, use our SenderID (Alphanumeric) based SMS service or text service to notify your customer. They can view incoming message from your company name, even if your contact information is not saved on their list. Our fast response Text API or SMS API can easily integrate to your current system or with any CRM. It is so powerful that you can retrieve your incoming text messages as well. This feature will save your time since there is no need to login at an Expert Texting Area to send SMS(s) to your customers. One of our unique features that sets Expert Texting apart from others is the Contact Management or Group Texting Module. When uploading contacts with Expert Texting, the list is saved for future use which eliminates the need to upload it multiple times for bulk messaging.

About

SMSLocal.com is a versatile SMS marketing and communication platform designed for businesses. It enables bulk SMS messaging with personalized options and scheduling features, facilitating efficient campaigns. Two-way communication is simplified with real-time message handling and templates for standard messages. Comprehensive analytics and reports help measure campaign success and audience engagement, ensuring optimal ROI. Integration options allow seamless connection with other business tools. SMSLocal.com prioritizes security, compliance, and data protection. With multi-language support, automated workflows, and customer segmentation capabilities, it empowers businesses to engage with their audience effectively through SMS marketing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B companies looking for an SMS Marketing platform

Audience

Companies that need an SMS platform

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.3 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.0 / 5
design 3.9 / 5
support 3.9 / 5

Pros & Cons from Real Users

Pros

  • I liked the pricing model, and the ease of use for the system in creating marketing campaigns. But was told I didn't qualify, without adequate reasoning.
  • It looked good at first, but as soon as I begin using the platform, the problems started showing up with "Customer Service", live and online as well.
  • I love that Expert Texting doesn't charge for incoming texts. I also love that they are about a quarter of the cost of other mass text softwares.I

Cons

  • I have an acquisition brokerage, where I hire applicants and obtain prior consent to reach out with more opportunities. I was told by expert texting advisors that they wouldn't accept me using their service. Even though I thoroughly explained how prior consent was obtained- in the end I was told "No, because we don't allow mortgage companies". I explained that I wasn't a mortgage company, and that they were misinformed about the nature of my business which is inbound and acquisition. The advisor I spoke with was of eastern decent given the accent- and the operation is likely fully outsourced.
  • I tried using this company and had issues with the first text I attempted to send out. The Customer Service was awful and just could not understand my issue. They kept telling me the same thing over and over which did not solve my issue. Then I talked to a live person which was just as disappointing!!! I am trying to cancel my account and having a hard time doing that as well, there is no way "online" to cancel, you must call them and answer a series of questions while they try to save the account and make it hard to cancel. I "must" send them an email with my reasons for canceling and request they delete my account. SCAM SCAM SCAM..... stay away is my advice!!!
  • I dislike that Expert Texting isn't really great for large enterprises. So if you have a large company this software isn't for you.

Pros & Cons from Real Users

Pros

  • I had a disappointing experience with SMSLocal. I purchased a corporate subscription in January. At first, I was informed that he was dealing with a health issue and was hospitalized, which I understood and respected. However, when I later requested help regarding the subscription and asked for a refund in January itself, I did not receive proper support. My calls were not answered, and communication became very difficult. On WhatsApp, I was informed that a refund would be provided, but since then there has been no response or resolution.
  • SMSLocal makes it easy to send bulk SMS campaigns, appointment reminders, alerts, and transactional messages with a user-friendly dashboard and powerful features. I especially like the two-way messaging and automation tools that help me engage with customers and teams in real-time. The platform integrates smoothly with CRM and other business systems, tracks delivery and engagement in real time, and offers customizable templates that save time. Overall, it’s reliable, efficient, and great for both small businesses and larger organizations.
  • SMSLocal is simple to set up and use, even for non-technical users. Message delivery is fast and reliable, APIs are easy to integrate, and DLT compliance support saves time. Real-time reports and responsive customer support make it suitable for marketing, alerts, and OTP messaging.
  • SMSLocal's seamless integrations have streamlined our workflows. It's like all our tools are dancing in harmony.
  • I'm loving the freedom SMSLocal gives us with message scheduling. It's so easy to fit in our diverse needs.

Cons

  • worst platform, no customer support Very poor experience with SMSLocal.
  • Some advanced features, like multi-channel messaging beyond SMS (e.g., email or WhatsApp), can take a bit of time to explore fully if you’re used to basic SMS tools. Also, pricing varies by country which means you’ll want to review rates carefully for your region before committing to large volumes.
  • The user interface could be more modern, and advanced analytics options are limited. Pricing details could also be presented more clearly.
  • No faults no glitch nothing no bugs great platform for our business.
  • None, nothing , no-complaints great service and product overall.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Expert Texting
Founded: 2012
United States
www.experttexting.com

Company Information

SMSLocal
Founded: 2010
Singapore
smslocal.com

Alternatives

Contact Cloud

Contact Cloud

Bipath Software

Alternatives

D7 Networks

D7 Networks

Direct7 Networks
The SMS Works SMS API

The SMS Works SMS API

The SMS Works

Categories

Bulk SMS Supported
SMS API Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Integrations

PayPal Not Supported
Shopify Not Supported
Square Payments Not Supported

Integrations

PayPal Supported
Shopify Supported
Square Payments Supported
Claim Expert Texting and update features and information
Claim Expert Texting and update features and information
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Claim SMSLocal and update features and information