Inntopia

Inntopia

1.0 out of 5 stars
Experience Hotel Inntopia

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Experience Hotel:

About

More and more emails are read on a smartphone, whereas the final reservation is often made on a computer. The outcome is that you can't usually track all the turnover generated by your email campaigns. Thanks to our tracking system, all the reservations triggered by your emailing campaigns are correctly identified, whether they are instantaneous or after a few days, whether they were made on one or more different devices (computer, tablet, etc.). Currently 30% to 40% of travellers do not report their problems to your reception team. Result: they don't say anything but they leave your hotel dissatisfied, and then you end up with a negative comment online. A database of unique guest details that centralises all the data pertaining to each of your guests. Use of unique contact details (email address, phone number, passport number) to merge duplicate guest files.
Inntopia:

About

Sell real-time inventory from all your systems in a single interface, merge data from all those sources into a single view of your guest, and generate more direct bookings than you ever thought possible. Sell real-time inventory from your PMS, POS, tee-sheet, spa, and partners’ systems in a single interface. The result is bigger bookings and happier guests. Use Inntopia Marketing Cloud to merge behavioral, attitudinal, and transactional data from all your systems and channels into a single, marketing-integrated view of your guest. Inntopia DestiMetrics is useful to start an analytics program for your destination. Aggregated data backed by a team of travel experts give you game-changing insights. Build queries, run reports, and review performance right from your account. They’ve been in your shoes and know how to generate consistent, sustainable revenue. Pull guest data from your PMS, POS, social accounts, surveys, and more.
Experience Hotel:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Inntopia:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Experience Hotel:

Audience

CRM for hotels wanting to control guest relationship before, during, and after their stay
Inntopia:

Audience

Hotels and businesses interested in a solution to manage their inventory and all their systems
Experience Hotel:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Inntopia:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Experience Hotel:

API

Offers API Not Supported
Inntopia:

API

Offers API Not Supported
Experience Hotel:

Screenshots and Videos

Inntopia:

Screenshots and Videos

Experience Hotel:

Pricing

€2.5 per room per month
Free Version Not Supported
Free Trial Not Supported
Inntopia:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Experience Hotel:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Inntopia:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 1.0 / 5
support 1.0 / 5
Inntopia:

Pros & Cons from Real Users

Pros

  • It provides us with the features that we need and (unfortunately) it is hard to find another solution.

Cons

  • Poor and slow support (I am waiting 2 weeks without response to easy tech question asked as an employee of their paying customer). Software designers provide crazy workarounds but not a real solution. Bad security. They provide a one-way data warehouse instead of the real modern API.
Experience Hotel:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Inntopia:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Experience Hotel:

Company Information

Experience Hotel
Founded: 2013
United States
www.experience-hotel.com
Inntopia:

Company Information

Inntopia
Founded: 1997
United States
www.inntopia.com
Experience Hotel:

Alternatives

Inntopia:

Alternatives

Experience Hotel:
TRACK CRM

TRACK CRM

TRACK Hospitality Software
Inntopia:
roommaster

roommaster

3.0 out of 5 stars
Experience Hotel:
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources
Inntopia:
Experience Hotel:
Inntopia:
SiteMinder

SiteMinder

4.6 out of 5 stars
Experience Hotel:
Concilio

Concilio

Concilio Labs
Inntopia:
SHR Maverick CRM

SHR Maverick CRM

SHR, Sceptre Hospitality Resources
Experience Hotel:

Categories

Hotel CRM Supported
Inntopia:

Categories

Hotel CRM Supported
Reservations Supported
Tour Operator Supported
Inntopia:

Reservations Features

Activities Booking Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported
Experience Hotel:

Integrations

Affirm Not Supported
Canary Digital Tipping Not Supported
ORCODA Logistics Management System (OLMS) Not Supported
ORCODA Workforce Logistics System (OWLS) Not Supported
ResLogic Not Supported
Rezometry Not Supported
WebRezPro Not Supported
accesso Siriusware Not Supported
rezStream Cloud PMS Not Supported
Inntopia:

Integrations

Affirm Supported
Canary Digital Tipping Supported
ORCODA Logistics Management System (OLMS) Supported
ORCODA Workforce Logistics System (OWLS) Supported
ResLogic Supported
Rezometry Supported
WebRezPro Supported
accesso Siriusware Supported
rezStream Cloud PMS Supported
Experience Hotel:
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Inntopia:
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