SureSync

SureSync

Software Pursuits
+
+

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About

Secure Cloud FTP platform -- trusted by over 5,000 companies from Adobe to Zillow. Instant setup for manual and automated file transfers with a full web interface and direct FTP, FTPS and SFTP support. A robust API for integrations, audit logs for compliance, unlimited user logins and straightforward pricing. If you need client facing file transfer, branding and website integration capabilities let you build our product right into your site -- using your logo, not ExaVault's. Reliable hosted FTP backed by enterprise grade security, managed by dedicated engineering and support -- let us know how we can help.

About

SureSync Pro is a file replication and synchronization application that provides one-way and multi-way processing in both scheduled and real-time modes. The Communications Agent provides real-time monitors, delta copies via Remote Differential Compression, TCP communications, compression, and encryption. SureSync Managed File Transfer (MFT) adds file locking, archiving, enhanced logging/status, blob storage support in Azure and Amazon clouds, and a next-generation intelligent transfer engine. File locking enables real-time multi-way collaborative environments with protection against users changing the same file in multiple offices at the same time. SQL Protection simplifies backups of critical SQL databases. SureSync comprehensive enterprise-grade feature set can help solve any file synchronization, replication, and archiving challenge.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small business, medium & large business, enterprise clients.

Audience

Ideal for multi-location businesses searching to enhance employee productivity with file synchronization, replication, and backup/archiving.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

ExaVault offers plans with features that will save your business time and money. Start with a free trial! See our pricing page for details.
Free Version Not Supported
Free Trial Supported

Pricing

$565.00
Annual subscription. Licensed per server involved in the synchronization / replication.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.7 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.7 / 5
design 3.9 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • What I like most about this is the ease of use. Folder structure is great and, for the most part, intuitive for users. Setup is also easy. And the UI is easy to navigate.
  • Clear product offering and service! Easy to use, versatile and flexible. We have dozens of users running and using ExaVault. We're based in the EU and trust ExaVault.
  • Being cloud based it was quick and simple to get up and running, providing us with immediate access to FTP/SFTP/HTTP storage. The user interface is a clean web-based GUI that makes it easy to add multiple users, configure them for SSH and set their home directory.
  • Easy to setup with a great GUI. We have scheduled FTP jobs running every hour and the uptime is amazing. We have hardly had any service alarms at all during 2 years of use.
  • Flexible, adaptable, easy to scale. The flexibility to use either web interface or a traditional FTP clients gives a lot of ease to either simple users who need to interact with it as well as more technical users who prefer FTP applications.

Cons

  • The ability to share out seems a bit clunky at times and all the features don't always seem to work as expected. The other con I would identify is that the cost is a bit high, particularly for a nonprofit.
  • The UI is nice, but is occasionally a bit clunky. It's no big deal however as the majority of our users use the service via an SFTP client.
  • The only thing that I would say is sometimes we have been unable to upload files in the middle of the night, we are assuming that this is due to maintenance but it would be nice to have an e-mail to let us know if this is planned so we can put in our log system.
  • I have nothing negative to remark. The service has been working flawlessly since day one.
  • Some of the reporting is lacking. Especially for elements that retain to billing, such as transactional usage. However, it can still be requested and received from them, but is missing a few minor details.

Pros & Cons from Real Users

Pros

  • Easy to use, stable database, excellent performance. Upgrading the software to a newer version was always an easy step.
  • Relatively simple to implement. Excellent functionality and options. Intuitive interface. Secure transfer within and across domains.
  • The program was easy to setup and the process for setting up Multi-Sync pairs was very straight forward
  • SureSync is easy enough to setup and maintain. Installation and updates are very straight forward. The design is not overly complicated but still allows it be deployed the way we need it. There are a lot of configuration options. Support is always responsive and helps to resolve any issues we have. Pricing is very attractive when compared to alternative products.
  • Suresync is a good product. I like the log files, they provide details of what was moved/copied/deleted. You can easily check each job and view the status. Support is excellent! We always received a reply within hours and usually had a fix in less than a day. The instructions provided are very detailed and easy to follow. The best part is the software is it just works!

Cons

  • Nothing to dislike, i was never let down. Even after upgrading to a higher version.
  • Takes a long time to load the log pages. When viewing alert pages I sometimes have to close out completely and start again to get back to the view I wanted.
  • Bit challenging to recover DB but support was excellent
  • The GUI looks very dated. There are lots of configuration options, in some cases too many which causes some confusion. Sometimes the product stop working and does not alert as expected.
  • Occasionally it gets hung up. But not very often. When this happens we just run a re-scan and everything is back in sync.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ExaVault
Founded: 2007
United States
www.exavault.com/

Company Information

Software Pursuits
Founded: 1975
United States
www.softwarepursuits.com

Alternatives

Alternatives

PeerGFS

PeerGFS

Peer Software
Cerberus FTP Server

Cerberus FTP Server

Redwood Software
Synchredible

Synchredible

ASCOMP Software
Serv-U FTP

Serv-U FTP

SolarWinds
MOVEit

MOVEit

Progress Software

Categories

Categories

Backup Supported
File Sharing Supported
File Sync Supported
IT Management Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Not Supported
Search Supported
User Management Supported
Version Control Not Supported
Workflow Management Not Supported

File Sync Features

Audit Trail Not Supported
Backup and Recovery Supported
Conflict Detection Not Supported
Real Time Synchronization Not Supported
Remote Synchronization Not Supported
Synchronization Scheduling Not Supported
Two-Way Synchronization Not Supported

Managed File Transfer (MFT) Features

API Integration Supported
Authentication / Auditing Supported
Compression Not Supported
Data Sharing Supported
Data Transmission Protocol Integration Supported
Database Management Not Supported
Encryption Support Not Supported
Fail-Over / Load Balancing Not Supported

Cloud Storage Features

Access Control Supported
Archiving & Retention Not Supported
Backup Not Supported
Data Migration Not Supported
Data Synchronization Not Supported
Encryption Supported
File Sharing Supported
Version Control Not Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Not Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Supported
Search Not Supported
User Management Not Supported
Version Control Supported
Workflow Management Not Supported

File Sync Features

Audit Trail Supported
Backup and Recovery Supported
Conflict Detection Supported
Real Time Synchronization Supported
Remote Synchronization Supported
Synchronization Scheduling Supported
Two-Way Synchronization Supported

Managed File Transfer (MFT) Features

API Integration Not Supported
Authentication / Auditing Supported
Compression Supported
Data Sharing Supported
Data Transmission Protocol Integration Not Supported
Database Management Not Supported
Encryption Support Supported
Fail-Over / Load Balancing Not Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Integrations

No info available.

Integrations

No info available.
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