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About

You will no longer share spreadsheets with your customers or send endless emails with attached materials. Instead, you’ll focus on creating value. Use our widget-based creator to include call recordings, documents, KPIs, contracts, task lists, and so much more! Automatically generate hubs that include tasks, written resources, videos, surveys and what not. Onboarding new users is probably your CSMs' most time-consuming responsibility. So often they find themselves answering the same questions over and over again. Create an automated onboarding journey that feels personalized. Communication with customers is difficult because it takes place across so many channels and there is no single-source-of-truth. Too often, customers are reactive to their CSMs' efforts, resulting in a very long onboarding process and constant follow ups to complete necessary steps and master the product.

About

Micromerce is a modular cloud software platform that streamlines and automates the end-to-end processes of client or partner onboarding, data migration, enablement, and support. It provides a unified onboarding portal, back-office management system, and automation layer so organizations can manage, track, and automate every onboarding task, from sales hand-off through activation, while giving clients a clear step-by-step view and reducing manual coordination. For data migration, it offers an integrated toolkit that supports any source format, automatic transformation and mapping, built-in validation dashboards, and full transparency over migration quality and status. In the support and enablement domain, Micromerce includes AI-powered workflows, ticket deflection, embedded contextual guidance, and analytics to reduce support load and accelerate customer activation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a powerful Customer Onboarding platform

Audience

B2B software companies and SaaS vendors seeking a tool to manage client onboarding, data migration and post-sale enablement with speed, transparency and less manual work

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EverAfter
Israel
www.everafter.ai/

Company Information

Micromerce
Germany
www.micromerce.com

Alternatives

Alternatives

Onboard

Onboard

Onboard.io
Pulse Convert

Pulse Convert

Office Solution AI Labs

Categories

Categories

Integrations

Adobe Analytics
Adobe Marketo Engage
Amazon Honeycode
Amazon Redshift
Amazon SageMaker
Coupa
Delighted
Domo
GitHub
GitLab
Instagram Ads
Kustomer
LinkedIn
Oracle Fusion Cloud HCM
PandaDoc
Pendo
ServiceNow
Smartsheet
Snapchat Ads
Zoom

Integrations

Adobe Analytics
Adobe Marketo Engage
Amazon Honeycode
Amazon Redshift
Amazon SageMaker
Coupa
Delighted
Domo
GitHub
GitLab
Instagram Ads
Kustomer
LinkedIn
Oracle Fusion Cloud HCM
PandaDoc
Pendo
ServiceNow
Smartsheet
Snapchat Ads
Zoom
Claim EverAfter and update features and information
Claim EverAfter and update features and information
Claim Micromerce and update features and information
Claim Micromerce and update features and information