Eventbrite vs. Freshtix Comparison


Eventbrite	Freshtix Ticket Alternative/Freshtix	+	+
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		Related Products Ticketsauce Ticketing platforms are either antiquated, expensive, lack customer support, or most are all of the above. Ticketsauce and NIGHTOUT came together because we see the whitespace that no other company is addressing; A fully integrated event ticketing and marketing powerhouse with fair and transparent pricing. As the most complete white label solution in the industry, Ticketsauce focuses on helping clients maintain and promote their brand while simplifying event management and marketing. Our world-class support team will walk you through setting up your event, marketing it, and making sure it runs smoothly from A-Z. Set up a demo so we can walk you through our one-of-a-kind platform that's here to shake up the event industry and deliver on your every need. 33 Ratings Visit Website Eventgroove Eventgroove is a self-service platform that allows event aggregators and national and international nonprofits to organize, promote, and sell tickets online for your virtual, hybrid, and in-person events and fundraisers. Combined with our fundraising capabilities and premium e-commerce solutions, you’ll have all the tools you need to execute the event you’ve been planning. Plus, we don't charge platform fees! Simplify your event management for you and your team with Eventgroove solutions. 13 Ratings Visit Website EventsAir EventsAir is a comprehensive, all-in-one event management platform. With over 30 years of expertise, EventsAir has powered 350,000+ successful, complex events, earning the trust of the industry's best to deliver seamless, standout experiences. Our feature-packed, cloud-based platform provides all the tools and technology event planners need to execute engaging in-person, virtual, and hybrid events from start to finish. Flexibility is at the heart of EventsAir's design, ensuring it scales and transforms effortlessly to cater to the diverse needs of events, delivering an experience that's tailor-made for everyone involved. From built-in budgeting and accounting tools to breathtaking on-brand event sites, seamless registration experiences, and even mobile event apps that can be published in minutes, EventsAir truly makes event planning a breath of fresh...air. At EventsAir, we stand as a dedicated technology partner. 154 Ratings Visit Website ROLLER At ROLLER, we're passionate about empowering leisure and entertainment businesses to reach new heights of success. With a track record of serving 3,000+ customers across 30+ countries, including some of the most renowned names in the attractions industry, including SkyZone, We Rock the Spectrum, Altitude, American Dream, Uptown Jungle, Flip Out, Oxygen, Innoflate, and Jumpsquare, we understand the unique needs of playcenters, family entertainment centers, wake parks, water parks, trampoline parks, theme parks, amusement parks, indoor climbing facilities, children's museums, zoos, bowling centers, aquariums and more. ROLLER serves as the ultimate all-in-one venue management solution for attraction businesses, offering a comprehensive array of features that boost revenue and drive operational efficiencies like seamless ticketing, POS, membership management, and integrated waivers. 258 Ratings Visit Website GiveLife365 𝗚𝗶𝘃𝗲𝗟𝗶𝗳𝗲𝟯𝟲𝟱: 𝗣𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗡𝗼𝗻𝗽𝗿𝗼𝗳𝗶𝘁𝘀 𝘄𝗶𝘁𝗵 𝗦𝗺𝗮𝗿𝘁 𝗖𝗥𝗠. Managing constituents - donors, volunteers, events and cases shouldn’t slow down your mission. GiveLife365 is a cloud-based CRM built for nonprofits, helping you streamline operations, boost engagement, and measure real impact - all in one place. ✨ 𝗪𝗵𝗮𝘁 𝗠𝗮𝗸𝗲𝘀 𝗚𝗶𝘃𝗲𝗟𝗶𝗳𝗲𝟯𝟲𝟱 𝗦𝘁𝗮𝗻𝗱 𝗢𝘂𝘁? ✓ 𝗗𝗼𝗻𝗼𝗿 𝗠𝗮𝗴𝗶𝗰 – Track interactions, automate receipts, and manage fundraising seamlessly. ✓ 𝗩𝗼𝗹𝘂𝗻𝘁𝗲𝗲𝗿 𝗣𝗼𝘄𝗲𝗿 – Recruit, schedule, and recognize volunteers with ease. ✓ 𝗘𝗳𝗳𝗼𝗿𝘁𝗹𝗲𝘀𝘀 𝗘𝘃𝗲𝗻𝘁𝘀 – Publish events, handle registrations, and track attendance. ✓ 𝗠𝗲𝗺𝗯𝗲𝗿𝘀𝗵𝗶𝗽 𝗠𝗮𝗱𝗲 𝗘𝗮𝘀𝘆 – Automate renewals, integrate marketing tools, and simplify payments. ✓ 𝗜𝗺𝗽𝗮𝗰𝘁 𝗬𝗼𝘂 𝗖𝗮𝗻 𝗦𝗲𝗲 – Real-time reports & dashboards to measure outcomes. 🌍 Transform the way your nonprofit works! Schedule a demo today and see how GiveLife365 drive 11 Ratings Visit Website Arlo Training Management Software Less admin. More training. Arlo is a purpose-built training management system designed for training providers. It enables you to manage course registrations, payments, websites, CRM, and reporting all through one powerful platform. Effortlessly create courses, automate communications, and manage your training schedule & presenters across face-to-face, live-online, and blended learning. Automate the entire registration workflow with customizable forms, flexible payment options and smart invoicing. Leverage waitlists, discounts, and registration rules for private and public courses. Manage client records, relationships and leads all in one place. Track course performance, build customizable reports and make informed decisions that drive growth. Drive more traffic, optimize conversions and update your website in real time. Seamlessly integrate your website or use Arlo’s modern, out of the box solution. 243 Ratings Visit Website Regpack Regpack is an online registration and payment platform built for programs, not subscriptions. It centralizes enrollment, data collection, and payments in a single system, so you can manage participants, streamline operations, and eliminate manual processes. Used by camps, courses, afterschool programs, and multi-program organizations, Regpack connects registration forms, payment workflows, and reporting in a way subscription billing tools can't. Instead of forcing your process into recurring billing logic, Regpack is designed to reflect how programs actually operate, from first sign-up through final payment. With features like customizable registration flows, flexible payment plans, automated invoicing and reminders, and real-time reporting, Regpack gives you full visibility into your enrollment and revenue. Whether you are running a single program or managing multiple sessions and locations, everything stays connected in one place. 393 Ratings Visit Website KORONA POS Developed by COMBASE, KORONA POS offers innovative point of sale software with unique features built for retailers, ticketing and event operations, and quick-service restaurants and cafes. The subscription service includes automatic updates, 24/7 in-house customer support, and zero contracts, fees, or surcharges. With KORONA POS, businesses get an array of features to improve operations and increase efficiency and insight. Detailed reporting, inventory analysis, product performance, promotions, loyalty, employee management, vast integrations, multi-store management, online retail and ticketing, hardware options, and credit card processing options are just a handful of the point of sale features that make KORONA POS the fastest-growing POS solution in the U.S. Learn more by setting up a no-commitment free trial or scheduling a product demo. Your dedicated product specialist will walk you through each feature your business will use to succeed. 228 Ratings NewOrg NewOrg's Complete Data Management platform for non profits is designed for organizations with multiple or complex programs. From Case Management to transportation, emergency services, housing, mental health, treatment, and more. NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more. 125 Ratings Visit Website ManageEngine EventLog Analyzer ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats. 211 Ratings Visit Website
About Eventbrite is a ticketing and event technology platform that helps businesses organize and sell tickets to events online — while helping people discover events that fuel their passions. From workshops to concerts to conferences to world-renowned film and music festivals, Eventbrite houses events of all shapes and sizes. Eventbrite’s powerful platform, which can be accessed online or via mobile apps, scales from basic registration and ticketing to a fully featured event management platform. Now offering Eventbrite Boost: The only marketing platform built specifically for events. Eventbrite Boost allows you to market to more people and manage your events all in one place. Feel legit, look legit. Easily create marketing materials that make you stand out. Save time and money with marketing tools that get smarter the more you use them. Get your event in front of more people and boost registrations with easy-to-use promotional tools.	About Freshtix ticketing platform is widely used by music festivals like Candler Park Music and Food Festival, food festivals like Taste of Atlanta and Taste of Charleston, beer festivals such as the Vermont Brewers Festival and music venues and clubs nationwide. We provide RFID technology for venues, festivals and events, event marketing and event staff. Whether you need festival ticketing or venue ticketing we believe in keeping life fresh, and that means providing a solution that benefits awesome events of all varieties and sizes. With Freshtix you can list a small free event to collect RSVPs or a large multi-day music festival with tens of thousands of attendees.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Organizers of events of all sizes use Eventbrite to power their live experience	Audience Venues, festivals and event organizers looking for a Ticketing solution
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Essentials - 2% + $0.79/paid ticket Professional - 3.5% + $1.59/paid ticket Premium - custom pricing Free for free tickets Free Version Not Supported Free Trial Supported	Pricing $1.49 per ticket Free Version Supported Free Trial Supported
Reviews/Ratings Overall 3.6 / 5 ease 4.1 / 5 features 4.1 / 5 design 4.1 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros They have a large consumer base. That is genuinely the only positive thing I can say about the entire organization. Eventbrite is a great solution to correctly plan each of the events that you will run for your company, the main factor that I liked about this platform is the collaborative way in which it works, this platform allows you to monitor, manage and organize each of the events events together, you can assign various roles to your employees and colleagues in the company so that they can manage and modify the scheduled events, this function is very important to achieve constant collaboration between colleagues and make Events managed in a much more easier with the collaboration of several people at the same time. Another positive factor that this platform has is the notification system, because this notification system works as an alert, which sends us notifications every time one of the events is planned or has been postponed, in addition, it also sends notifications when add new members to events as participants or organizers. The third positive thing that I have noticed about this platform is that it works in real time, this function allows us all to visualize in real time each one of the changes that are in the events, we can quickly visualize the members or the participants that They have been recently added, we can see real time of each event, also, I really liked that this platform allows me to create personalized invitations to send to the participants for each event. Eventbrite has become our number one platform to be able to create an event from scratch and to be able to plan it correctly, the things that I liked the most about this platform were: 1- I liked the receipt of payments that has a form, since every time I receive a payment for the sale of tickets for each of the events that I have previously planned, all those payments land within this platform, since it counts with a wallet, in addition, that money is never restricted, and I can withdraw it to any payment method, I really love the fact of being able to receive money safely within this platform, all the tickets that I sell from each of my events, I can store the money received inside Eventbrite. 2- I also liked that this platform allowed me to create an event ticket reservation page, this page allowed our clients to know each of the events that would take place within our company, they could purchase a ticket within this payment page, and payments were processed immediately to any type of debit or credit card, or some of the payment platforms such as PayPal. I really liked this ticket booking page as you can totally customize it, you can customize the overall design and I was also able to use templates to make the design much more optimal. 3- I really liked the notification system that this platform has, since it allows me to send notifications and notices to each of the customers who have purchased a ticket to attend our events, this notification system allows us to send constant notices to customers to remind them to attend the event. In addition, this notification system also sends me alerts when all the tickets have been sold, this helps me a lot since I can know exactly when the tickets for a specific event have run out. 4- Another of the features that I liked that I was able to add collaborators to each of the events, this platform allows me to assign collaborators for each of the events, in this way I have been able to add several collaborators of my company so that they can manage jointly each of the planned events, and in this way save a lot of work time. Eventbrite is an infallible and very important platform for the proper functioning of the company, since this platform is well used to shape and specify each of the events that we carry out throughout our real estate company. I feel very comfortable using the platform to create all kinds of events, due to the great facility it provides me to receive payments from my clients, in addition, it provides me with a fairly complete panel to manage each of the participants, collaborators and sponsors of all my events. Next, I will mention the things that I liked the most: - The main feature that I liked about this platform is the payment gateway it uses, because this payment gateway provides several payment methods, which helps these payment methods to be used on the reservation or purchase page of tickets to attend my events. It currently supports up to more than five Payment Methods to buy one of the tickets for my events, in addition, I also love that this platform offers me a very fast payment gateway, which is capable of processing all types of transactions in seconds, in addition , it is able to provide me with a receipt of money instantly, there are no limits or withholding money when the client pays through the reservation page, this platform does not withhold money, in addition, it is important to mention that the platform charges a commission It is very low for receiving all the money from the sale of your tickets, which helps you to save money while you sell your tickets. - The second feature that I like about this platform is that it provides me with a large variety of templates to create a very modern checkout or ticketing page, currently there are more than 100 templates available to create a very modern checkout page, in addition , another of the things that I love about questioning that this payment page can be quickly implemented and synchronized with my website, which makes it much easier for our clients to attend to tickets, since our clients only have to access our site website and go to the corresponding section to buy one of the tickets for future events. I really love being able to customize that ticketing and payment page, as it helps our customers or visitors feel comfortable buying their first ticket. - Another of the features that I like about this platform is that it allows me to add collaborators in an unlimited way, in addition, I can modify each of the permissions that each collaborator may have, which helps us to have a fairly consolidated event administration, without using permissions in the notified, since this platform allows you to configure individual permissions for each collaborator. Having collaborators within each event helps me a lot within this platform, since collaborators can modify the number of participants, modify the net budget of the event, modify ticket sales and much more, this helps them to manage each one of the events while I dedicate myself to other tasks. - I also liked that this platform does not charge additional commissions to clients for each ticket sale, all sales commissions are collected within our user within the platform, clients do not have to pay any additional fees for using the services or the payment page that we have created on this platform, this is great since our clients feel more comfortable and secure buying that ticket since they do not charge additional commissions for it. - I also liked that this platform allows me to create periodic reminders for each of the participants, I can easily configure so that this platform sends automated reminders to the email address or mobile phone of each of the clients, that contact information we receive it every time a customer has purchased a ticket, since they must fill out a form to purchase the ticket correctly, and within that form contact information must be placed, the platform automatically records information within our control panel and we can send automated reminders without having to manually record contact information. Eventbrite is a platform that has shown a lot of presence within our company mainly because it has helped us complement each of the events in this company, one of the first features that I liked about this platform is that it allowed me to register each of the sponsors of my events, this function helped me a lot since it allowed me to manage it and configure each of the sponsors of each event and it also allowed me to configure how much money that sponsor has collaborated with for the development of the event. In addition, another of the features that What I liked about this platform is that it allowed me to add all kinds of collaborators for my events, at the same time for drafts it meant a lot of general work is the communication of events, since I was able to assign several of my work colleagues as collaborators, and this facilitates management of several events simultaneously. Another of the features that I got thrown away about this event platform is that it allowed me to create a page for booking events and selling tickets. This page made it a lot easier to sell all our tickets and saved them a lot of work and time, since it Previously we had to sell tickets manually, currently only customers have to go to that web page and they can immediately request their ticket after processing the payment. I really love the page created for the sale of tickets, since it has several payment methods and I also know which online wallets to pay for the ticket. Cons Horrible customer service, they steal, no communication, won’t remove our events from their platform even though they also refuse to give us our money, won’t tell us where our missing money is from months ago, all in all absolutely everything about the company. The negative aspect that I managed to perceive about this platform is that there is no priority support or customer service for paid users, I have noticed that the platform in general only has a specialized support team to have all the requirements in general, paying a subscription within this platform will not ensure that you will have a priority support team for your requirements, this is quite negative since the support team of this platform takes a long time to answer the requirements, I would like this platform to have a team of Support that is specialized to meet the requirements of paying users and that we have priority. Some of the things I didn't like about this platform were: 1- I did not like the money refund process at all, since when a customer has requested some type of refund, the platform does not send me any type of notification, but I have to access the main panel of the platform to be able to view the refund that has been requested, in addition, the refund system also takes several days to process the refund that I have heard recently, it takes approximately two business days to return the money to the customer. 2- The execution status of each of the events takes a while to be reflected or updated within the mobile phone application, therefore, I only recommend that the application be used to plan events, add collaborators or configure some type of specification of your events, but I do not recommend it to view the status of each of your events or view the changes, since the application is not capable of showing the changes in real time or updating the status in real time. 3- The general system of this platform must be complicated to adapt to a website to create the ticket purchase page, therefore, I totally recommend that a group of people who have previous experience be used to implement this platform with the website as it is a main setup process to create the ticket booking page is quite complicated. Eventbrite is a magnificent platform and the vast majority of functions provided by this platform have enabled our company to develop very complete events with a much higher participation, however, during our experience we have perceived the following negative things: - The main negative feature of this platform is that the vast majority of the content within it is in English, it is not available in any other language, which makes it difficult for this platform to be used by someone else country that does not handle the English language correctly. I believe that this platform should be available in more languages, currently this negative feature does not represent a problem for us, since our company is located in the United States and the vast majority of our employees speak English correctly, however, I consider that there is a great need for new languages to be implemented within this platform to broaden the usage it may have around the world. - The second negative feature of this platform is that it is currently possible to hold events or plan events online, that the platform only serves to schedule physical events, placing an event date, waiting for participants and many other things, it cannot plan or execute a event within the platform, you cannot run an event with the full participation of all customers online. It would be amazing to be able to do some kind of event type video conference and have all the participants or clients be able to access it online using this platform, but currently anything is possible, the platform only allows you to manage and create physical events. - It is a fairly complex platform to use, despite the fact that the process of integrating the payment page and the sale of tickets with the website is quite simple, configuring the platform in general is quite complicated, you must register each one correctly of the contacts or employees of your company, as well as you must create the users of each one of your collaborators, the fact of the house completely to the platform is a complex process, since you must make a manual registration of each one of the people who manage your events, I highly recommend that you use a trained and advanced team to quickly register all the employees of your company within this event platform. - Another of the negative characteristics is that currently there is no type of automated ticket cancellation system, for example, if a customer has recently bought a ticket and wants to cancel it since they will have other things to do on the day of the event, they will not be able to cancel it with just pressing a simple button, to cancel it you must contact us directly so that we proceed to delete your registration from our event control panel, this is a rather tedious process for us, we would like this platform to handle a cancellation system automated ticket, which is capable of receiving the cancellation request and proceeds to execute it. One of the main problems that I noticed about this platform is regarding the time to download the ticket he wanted, I have received several reports that customers have not been able to add that ticket within the Apple Pay wallet, this is a real problem. problem since this function is very necessary for all clients, so that in this way they can save each of the tickets they have purchased for our events in a very secure way. Those who are reporting that on some occasions it allows them to add that ticket to that wallet through a button, however, on some occasions that button does not appear or when they select it, the ticket is not added to their wallet correctly, but instead gives them an error. Another feature that I didn't like from the platform head is that there is no way to configure the sending of notifications and Reminders to the people who will participate in an event, all the reminders have to be sent manually and individually, this is a Negative point since I would like that in Reminders to be sent periodically to the email that the client has put when buying the ticket, this would greatly facilitate our work and would also send automated Reminders.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Eventbrite Founded: 2006 United States www.eventbrite.com	Company Information Ticket Alternative/Freshtix Founded: 2004 United States www.freshtix.com
Alternatives Ticketsauce	Alternatives See Tickets
Eventgroove	FestivalPro Festival Pro
Parcy	Elevate Tickets
Attendir	Red61
CrowdUltra View All	Agile Ticketing Agile Ticketing Solutions View All
Categories Box Office Supported Customer-to-Customer (C2C) Community Marketing Supported Event Management Supported Event Marketing Supported Registration Supported Ticketing Supported	Categories RFID Supported Ticketing Supported
Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Not Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported Show More Features Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Not Supported Exhibit / Vendor Management Not Supported Gamification Supported Room Block Management Not Supported Social Media Promotion Supported Sponsorship Management Not Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Supported Registration Features Activity Registration Supported Attendance Management Supported Badge Management Supported Calendar Management Supported Class Registration Supported Contact Management Supported Event Registration Supported Form Builder Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Supported Payment Processing Supported Refund Automation Supported Self Check-In Supported Surveys & Feedback Supported	Ticketing Features Barcode / Ticket Scanning Supported Box Office Management Supported Concessions Management Not Supported Customer Database Supported Event Management Supported Fundraising Management Supported General Admission Supported Kiosk Ticketing Supported Mobile Ticketing Supported Online Ticketing Supported Onsite Ticketing Supported POS Supported Print-at-Home Supported Reserved Seating Supported Season Tickets Not Supported Ticket Brokering Not Supported VIP & Discount Tickets Supported
Integrations 6Connex Supported ActiveCampaign Supported Airtable Supported Axis LMS Supported CrowdPass Supported EmailOctopus Supported Envoy Supported FlowMate Supported Gather Supported HubSpot Data Hub Supported Intranet Quorum Supported Mailchimp Supported Make Supported Nango Supported Salesforce Supported Vida Supported Virtuous Supported Vonage Communications APIs (Nexmo) Supported eWaiverPro Supported n8n Supported Show More Integrations View All 235 Integrations	Integrations 6Connex Not Supported ActiveCampaign Not Supported Airtable Not Supported Axis LMS Not Supported CrowdPass Not Supported EmailOctopus Not Supported Envoy Not Supported FlowMate Not Supported Gather Not Supported HubSpot Data Hub Not Supported Intranet Quorum Not Supported Mailchimp Not Supported Make Not Supported Nango Not Supported Salesforce Not Supported Vida Not Supported Virtuous Not Supported Vonage Communications APIs (Nexmo) Not Supported eWaiverPro Not Supported n8n Not Supported Show More Integrations
Claim Eventbrite and update features and information Claim Eventbrite and update features and information	Claim Freshtix and update features and information Claim Freshtix and update features and information