Zoom Events

Zoom Events

Zoom Communications
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About

Connect people through live webinars, chat tools & digital content, backed by unbeatable 24/7 customer support. Create events, manage registration, and share on social networks. Customize invitations, confirmation emails, and registration page. Check in guests through our mobile App and print badges with QRcode. Monitor your event with real-time statistics, reminders, and follow-ups. Get ready for the future, export lists or duplicate recurring events. Public or private, with or without registration, paid admission or free entrance, local or multi-language, one-shot or recurrent, single day or multiple dates and sessions? Create your guest list from files, add invitees manually or connect your company's CRM. Value hospitality with collateral information. Create invitations and reminders, filter and group recipients. Automate confirmation emails and schedule message delivery.

About

Zoom Events is an all-in-one platform that gives you the tools to create engaging virtual experiences that attendees will love. Build your own branded event hub, manage ticketing and registration, use one dashboard to administer user access, and allow your attendees to network during your event. Zoom Events will give you the ability to host a variety of events, from multi-day summits to multi-track conferences. Build your own event hub. Manage ticketing and registration with ease. Use one dashboard to manage user access. Host a variety of events. Foster connections. Know your stats. Zoom Events is an all-in-one platform that gives you the tools to create engaging virtual experiences that attendees will love.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a solution to manage their events

Audience

Paid Zoom users who want to create, host, and monetize live virtual events

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 2.0 / 5
ease 2.2 / 5
features 2.4 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Able to monetize my events and allow sponsors and networking. It was easy to administer and have an all in one virtual event organising tool.
  • Nothing, there is absolutely nothing to like about this convoluted mess. It is cobbled together, broken, unsupported and horrendous.
  • I thought I was getting a reliable stable product which would support my multiple parallel session event with back end upload of presentation files and handouts, and recordings of individual sessions. It was DREADFUL. I used Airtable and Miniextensions to do my backend paper submissions and reviews for a conference, and it was fantastic. I imagined that Zoom Events was the same but it was a disaster. So bad that most of our online clients asked for their money back.
  • It looked good on paper. It had a lot of promised features. They made it seem very clear and straightforward, like the Zoom you are used to but it's not.
  • Looks great for a conference and automates sending out e-mails to large groups of people. It also automatically creates all the meetings and webinars for you.

Cons

  • None really. The Zoom platform is reliable and a great experience.
  • Let me count the ways... The interface to set up a conference is cumbersome and hard to use. The ticket buying process is a nightmare if you chose to have people authenticate first. The only other option was to leave it open for guest registration which allows them to share the link. My users are struggling with trying to even purchase a bloody ticket. Why they didn't just ask for the email, verify it's registered with zoom, and let them purchase a ticket is beyond me. Having everything run via the desktop client seemed a good idea at first. After all, most people are familiar with Zoom now. But the process of switching between the web lobby and the desktop client is weird and funky.
  • Where to start? I couldn't upload my data file of sessions despite following the instructions. And I am a professor of technology enhanced learning. Five hours I tried, before asking my better and more qualified PhD/theoretical physicist partner for help. It still took him 4 hours to upload the data file. That should have been the clue. The workflows are dreadful with zero information in the failure feedback about what was going wrong. It went from bad to worse with people unable to login, unable to upload presentations, unable to see how to start their presentation, unable to see each other.
  • It was horrible. There were so many problems. They started right from the beginning, and I should have known to run for the hills. But I tried to run an event using Zoom Events and nearly every user had trouble accessing the conference -- before, during and after the conference. The system is so buggy. I can't believe this was released. Zoom must really be hurting to allow something this horrible on the market. There were so many problems, and the support was bad too. Nobody knew what was going on, and even high level support could not explain away the problems. The documentation is literally misleading. They tell you to access one way, but later you find out the only way to access that reliably works, is another way that is never even published. People were left clicking around in the dark, many people did eventually access, but nobody, including Zoom support, can explain how or why. What a complete waste. Another related issue with access is that there is no backup method for people to access the sessions in your conference if the inevitable problem occurs with zoom tickets. Looking for a session id and password? They are not available -- everyone has to login with zoom's ticketing system that is very buggy, with no workaround for users. Users were sent the wrong tickets sometimes, and when they received the correct one, it would not let them enter with it once it was clicked. So Zoom Events is basically a useless product that makes your life worse. There were so many problems -- to say the most important in a few words would be that a product that just doesn’t work reliably, one that actively denies legitimate users access without workaround, documentation that is inaccurate and misleading, and sales & support that does not properly understand the product and its limitations.
  • It was hard for some people to access the event due to going from the browser to the desktop. It would have been nice if the credentials were passed over. People could easily get lost between sessions. It would have been nice to be able to transfer people to the next session. Polling didn't work. It was impossible to add a poll to any sessions and even support couldn't help. Q&A was shotty. Some of the panelists and attendees weren't able to see any questions and it ended up messing up one of our webinars where the focus was on Q&A. Misleading advertisement. With Events, you get webinar 500, however; all of your sessions have to be Webinars, if you have one that's a meeting, you will also need a large meeting add-on otherwise your Event will be limited to 99 attendees / panelists. However; you also cannot have simultaneous sessions unless you have a business license (10 pro licenses) which at that time you are allowed 300 in a meeting I believe. Very restrictive. Once you've created tickets, you are unable to change or add sessions although I believe you can still add speakers. This is even if you have yet to publish the event. Donations through pledge are in U.S. dollars, but it would be nice if it did a conversion to your local currency or gave you the option so it's more transparent. Also, if you need to keep track of who's donating, this is not the way to do it. Many donations came in with no name attached and we had to get everyone to send us how much they donated in the end. It says events can be multiple days, but that is not true. An Event can only be one day and if you want multiple days you have to make multiple events. If it's not a paid event, you have to add everyone through a guest list, which isn't too bad since it can pull the list from an excel sheet. But this can be a pain mixed with a couple of the previous issues. If you have a multiday event, then you have to add the guests to each day. If you manually entered anyone, you have to remember to add them to each. Also, if you need to change something about one of the sessions or add a session, then you have to delete your tickets and then add then make the change before you re-add the tickets and populate the guest list again. You are unable to download the recordings from the site and they are only available for a month after the recording / event.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Eventboost
Founded: 2014
Switzerland
www.eventboost.com

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/single-session-events/

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Categories

Categories

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Registration Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Virtual Event Platforms Features

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Integrations

Axis LMS
CrowdComms
EventRebels
Events.com
OneVault
Zoom
Zoom Webinars
Zoom Workplace

Integrations

Axis LMS
CrowdComms
EventRebels
Events.com
OneVault
Zoom
Zoom Webinars
Zoom Workplace
Claim Eventboost and update features and information
Claim Eventboost and update features and information
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Claim Zoom Events and update features and information