Zoom Events

Zoom Events

Zoom Communications
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About

EventTitans is an all-in-one event management and engagement platform with 150+ features that enable event professionals & marketers to maximize their business growth and ROI when hosting events- either a hybrid, in-person or virtual event. EventTitans’ intuitively designed platform enable brands to amplify their reach through integrated marketing tools. It offers a plethora of networking and engagement features to nurture a community of loyal customers. Further, the platform helps brands in lead qualification, converts visitors into prospects, and improves engagement via 10+ features to reduce the effort of event organizers by automating the process. Host a wide variety of events ranging from business/corporate events, fundraisers, Galas, Social events, Auctions, Tradeshows, and more. We provide exceptional on-the-day attendee engagement and a smooth pre-event self-onboarding and cancellation process to attendees, sponsors, and speakers, reducing administrative work and expense

About

Zoom Events is an all-in-one platform that gives you the tools to create engaging virtual experiences that attendees will love. Build your own branded event hub, manage ticketing and registration, use one dashboard to administer user access, and allow your attendees to network during your event. Zoom Events will give you the ability to host a variety of events, from multi-day summits to multi-track conferences. Build your own event hub. Manage ticketing and registration with ease. Use one dashboard to manage user access. Host a variety of events. Foster connections. Know your stats. Zoom Events is an all-in-one platform that gives you the tools to create engaging virtual experiences that attendees will love.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Any organization that needs to create and host events

Audience

Paid Zoom users who want to create, host, and monetize live virtual events

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$ 5000
Contact us for Price
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 2.0 / 5
ease 2.2 / 5
features 2.4 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • We are a small non-profit who does professional development for Out-of-School Time staff (afterschool, youth programs, summer camp etc.). Due to the nature of our industry we have many layers of data needed to be captured during event registration. Event Titans (ET) has been a great platform for us, so much so in our 2nd year we did a multi year renewal. ET has been really good about listening to our feedback and helping meet our needs. They are very quick to respond and it is easy to get ahold of who ever you need to when ever you need to. No need to call a general call center for help. We have used 2 other platforms in the past, one was OK, one was really bad. Then we found ET. I highly recommend this platform.
  • Event Titans offers all of the important features we need to get attendees, presenters, and exhibitors registered. The team at ET is so helpful. We are grateful to have found this software after an exhaustive search
  • The value for money and unrelenting how-to and technical support were superior and critical to our virtual event's success.
  • Along with managing the current event it is also required to get the best out of the ongoing event to utilize it in the next event. That’s what EventTitans did for us! With its inbuilt CRM and data analysis feature, the platform recorded all the attendees’ details and their activities during the event. This huge data is now being preserved as a starter to plan for the next event, where we don’t need to market our brand to our existing attendees, rather we can reach out to them directly. Also, with this we now know what exactly are our attendees looking for in our events and we customize the events accordingly.
  • At first glance, ET tracks the client journey from invitation through participation and payment, thereafter accepts, tracks, and reports on transactions made, has flexible and attractive event design features, offers standard and highly customizable reporting and finally gives ways to communicate effectively with some of the invited, attended, or cancelled event pools. This makes ET an all-rounder when it comes to the holistic duties of a virtual and hybrid platform such as this.

Cons

  • They don't have a user manual, and only have some video tutorials. It does take a little while to learn the program. But they are quick to respond to your questions and easy to contact.
  • It is not well suited for attendees who use a purchase order, but we have addressed the issue. It would also be helpful for large groups to be able to upload their attendees from a spreadsheet. But the features that we find do not fit our needs are always rapidly attended to.
  • With their constant upgrades and enhancements, it would be great if their documentation can keep pace.
  • With this CRM feature, we can pull out a huge amount of data that becomes a bit overwhelming which contains contact details of each and every attendees and the recording of their activities, clicks, etc. But, it is the most important data that we can’t ignore too. Hence, we liked the entire platform with trending tools and needed software.
  • One little feedback we would like to give is that it is difficult to track email addresses of people who have chosen to opt-out versus emails that have bounced and been automatically marked as opted-out. It would be great if ET looked into this. Apart from that, the experience at ET was near-perfect and we would give them high praise.

Pros & Cons from Real Users

Pros

  • Able to monetize my events and allow sponsors and networking. It was easy to administer and have an all in one virtual event organising tool.
  • Nothing, there is absolutely nothing to like about this convoluted mess. It is cobbled together, broken, unsupported and horrendous.
  • I thought I was getting a reliable stable product which would support my multiple parallel session event with back end upload of presentation files and handouts, and recordings of individual sessions. It was DREADFUL. I used Airtable and Miniextensions to do my backend paper submissions and reviews for a conference, and it was fantastic. I imagined that Zoom Events was the same but it was a disaster. So bad that most of our online clients asked for their money back.
  • It looked good on paper. It had a lot of promised features. They made it seem very clear and straightforward, like the Zoom you are used to but it's not.
  • Looks great for a conference and automates sending out e-mails to large groups of people. It also automatically creates all the meetings and webinars for you.

Cons

  • None really. The Zoom platform is reliable and a great experience.
  • Let me count the ways... The interface to set up a conference is cumbersome and hard to use. The ticket buying process is a nightmare if you chose to have people authenticate first. The only other option was to leave it open for guest registration which allows them to share the link. My users are struggling with trying to even purchase a bloody ticket. Why they didn't just ask for the email, verify it's registered with zoom, and let them purchase a ticket is beyond me. Having everything run via the desktop client seemed a good idea at first. After all, most people are familiar with Zoom now. But the process of switching between the web lobby and the desktop client is weird and funky.
  • Where to start? I couldn't upload my data file of sessions despite following the instructions. And I am a professor of technology enhanced learning. Five hours I tried, before asking my better and more qualified PhD/theoretical physicist partner for help. It still took him 4 hours to upload the data file. That should have been the clue. The workflows are dreadful with zero information in the failure feedback about what was going wrong. It went from bad to worse with people unable to login, unable to upload presentations, unable to see how to start their presentation, unable to see each other.
  • It was horrible. There were so many problems. They started right from the beginning, and I should have known to run for the hills. But I tried to run an event using Zoom Events and nearly every user had trouble accessing the conference -- before, during and after the conference. The system is so buggy. I can't believe this was released. Zoom must really be hurting to allow something this horrible on the market. There were so many problems, and the support was bad too. Nobody knew what was going on, and even high level support could not explain away the problems. The documentation is literally misleading. They tell you to access one way, but later you find out the only way to access that reliably works, is another way that is never even published. People were left clicking around in the dark, many people did eventually access, but nobody, including Zoom support, can explain how or why. What a complete waste. Another related issue with access is that there is no backup method for people to access the sessions in your conference if the inevitable problem occurs with zoom tickets. Looking for a session id and password? They are not available -- everyone has to login with zoom's ticketing system that is very buggy, with no workaround for users. Users were sent the wrong tickets sometimes, and when they received the correct one, it would not let them enter with it once it was clicked. So Zoom Events is basically a useless product that makes your life worse. There were so many problems -- to say the most important in a few words would be that a product that just doesn’t work reliably, one that actively denies legitimate users access without workaround, documentation that is inaccurate and misleading, and sales & support that does not properly understand the product and its limitations.
  • It was hard for some people to access the event due to going from the browser to the desktop. It would have been nice if the credentials were passed over. People could easily get lost between sessions. It would have been nice to be able to transfer people to the next session. Polling didn't work. It was impossible to add a poll to any sessions and even support couldn't help. Q&A was shotty. Some of the panelists and attendees weren't able to see any questions and it ended up messing up one of our webinars where the focus was on Q&A. Misleading advertisement. With Events, you get webinar 500, however; all of your sessions have to be Webinars, if you have one that's a meeting, you will also need a large meeting add-on otherwise your Event will be limited to 99 attendees / panelists. However; you also cannot have simultaneous sessions unless you have a business license (10 pro licenses) which at that time you are allowed 300 in a meeting I believe. Very restrictive. Once you've created tickets, you are unable to change or add sessions although I believe you can still add speakers. This is even if you have yet to publish the event. Donations through pledge are in U.S. dollars, but it would be nice if it did a conversion to your local currency or gave you the option so it's more transparent. Also, if you need to keep track of who's donating, this is not the way to do it. Many donations came in with no name attached and we had to get everyone to send us how much they donated in the end. It says events can be multiple days, but that is not true. An Event can only be one day and if you want multiple days you have to make multiple events. If it's not a paid event, you have to add everyone through a guest list, which isn't too bad since it can pull the list from an excel sheet. But this can be a pain mixed with a couple of the previous issues. If you have a multiday event, then you have to add the guests to each day. If you manually entered anyone, you have to remember to add them to each. Also, if you need to change something about one of the sessions or add a session, then you have to delete your tickets and then add then make the change before you re-add the tickets and populate the guest list again. You are unable to download the recordings from the site and they are only available for a month after the recording / event.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EventTitans
Founded: 2017
United States
www.eventtitans.com

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/single-session-events/

Alternatives

Alternatives

Nunify

Nunify

Nunify Tech Inc
Nunify

Nunify

Nunify Tech Inc

Categories

Categories

Virtual Event Platforms Features

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Event Check In Features

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Mobile Event Features

Abstract / Papers Management
Application Development
Attendee Profiles
Digital Agenda
Event Maps
Gamification
Mobile Check-in
Multi-Event
Networking
One-to-One Messaging
Real-time Notifications / Updates
Social Media Integration
Speaker Profiles
Sponsor Pages
Surveys / Polls

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Virtual Event Platforms Features

Alerts/Notifications
Attendee Management
Customizable Branding
Event Management
File Sharing
Lead Capture
Live Audio/Video Chat
Live Text Chat
Mobile Access
Moderation
Pre-made Templates
Presentation Tools
Q&A
Reporting/Analytics
Social Media Promotion
Surveys/Polls
Virtual Booths
Virtual Lobby

Integrations

Axis LMS
EventRebels
Events.com
Mailgun
OneVault
PayPal
Stripe
Zapier
Zoom
Zoom Webinars
Zoom Workplace
Zoon Event Management Software

Integrations

Axis LMS
EventRebels
Events.com
Mailgun
OneVault
PayPal
Stripe
Zapier
Zoom
Zoom Webinars
Zoom Workplace
Zoon Event Management Software
Claim EventTitans and update features and information
Claim EventTitans and update features and information
Claim Zoom Events and update features and information
Claim Zoom Events and update features and information