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About

Evalgent is an AI voice agent testing and evaluation platform. AI voice agents fail in production not because the technology is weak, but because demos use clean audio and cooperative users — real users don't. Evalgent catches failures before they reach production, cuts iteration cycles, and gets voice agents to revenue faster. HOW IT WORKS 1. Define: lock real scenarios and success criteria. 2. Run: run them under realistic human behavior. 3. Measure: see what works, what fails, and where limits lie. 3. Act: get clear, actionable insights on what to fix, tune, or deploy. FEATURES 1. Scenarios: define and generate test cases from agent instructions 2. Caller Profiles: simulate real users across accents, speech pace, and interruption patterns 3. Metrics: custom LLM-based and telemetry scoring across every conversation 4. Evaluations: structured campaigns with pass/fail verdicts and improvement recommendations 5. Reviews: human-in-the-loop correction with full audit trail

About

AI-powered voice filter clarifies offshore agent voices as they speak, resulting in improved CSAT and sales metrics. Tomato.ai provides AI accent-softening for clearer agent calls. As agents speak with an Indian, Filipino, or other accents, customers hear them pronouncing words more like native speakers. This improves intelligibility and reduces customer frustration. Compared to accent training, the AI voice filter produces better results, faster. Enhancing the intelligibility of offshore agents in real-time, using a speech filter, results in a better overall customer experience. Lowering the abuse offshore agents encounter, due to their accents, improves the likelihood that agents will stay on the job. Improving the offshore customer experience makes it possible to offshore more, saving on costs. Plus it increases sales metrics. Improving the intelligibility of agents using a voice filter makes it possible to hire candidates who otherwise would not be hireable.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Voice agent builders

Audience

Sales teams and anyone requiring a solution to change accents in real-time using AI

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Evalgent
Founded: 2025
India
www.evalgent.com

Company Information

Tomato.ai
United States
tomato.ai/

Alternatives

Alternatives

NeoLoad

NeoLoad

Tricentis
WIZ AI Talkbots

WIZ AI Talkbots

WIZ Holdings
Pulse QA

Pulse QA

Office Solution

Categories

Categories

Integrations

Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom

Integrations

Avaya Cloud Office
Cisco CX Cloud
Genesys Cloud CX
Google Meet
Microsoft Teams
Zoom
Claim Evalgent and update features and information
Claim Evalgent and update features and information
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