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About

Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.

About

Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and resorts, from independent hotels to hotel groups

Audience

Businesses in need of a tool to enhance guest satisfaction and operational efficiency through AI-driven, multilingual communication and automated services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Plans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Estevano
Founded: 2026
Spain
estevano.com

Company Information

Runnr.ai
Founded: 2022
The Netherlands
runnr.ai/

Alternatives

Alternatives

Criton

Criton

Information Apps

Categories

Categories

Integrations

OPERA Cloud PMS Supported
WhatsApp Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Ericsoft Booking Engine Not Supported
FLEXIPASS Not Supported
Flexkeeping Not Supported
GuestCompass Not Supported
Guestline Not Supported
Lighthouse Not Supported
Lodgegate Not Supported
Mews Not Supported
Noovy Not Supported
RMS POS Not Supported
Shiji Daylight PMS Not Supported
Stayntouch PMS Not Supported
apaleo Not Supported

Integrations

OPERA Cloud PMS Supported
WhatsApp Supported
Booking.com Supported
Clock PMS+ Supported
Cloudbeds Supported
Ericsoft Booking Engine Supported
FLEXIPASS Supported
Flexkeeping Supported
GuestCompass Supported
Guestline Supported
Lighthouse Supported
Lodgegate Supported
Mews Supported
Noovy Supported
RMS POS Supported
Shiji Daylight PMS Supported
Stayntouch PMS Supported
apaleo Supported
Claim Estevano and update features and information
Claim Estevano and update features and information
Claim Runnr.ai and update features and information
Claim Runnr.ai and update features and information