HCNThe Hotel Communication Network
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Related Products
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About
Estevano is a hotel guest-experience platform for independent hotels, resorts, and hotel groups. It combines a guest app and web experience with a multilingual AI concierge, voice support, and a browser-based team console. Guests can ask hotel questions, submit service requests, request room service, and make restaurant or spa bookings. The concierge can route requests to hotel departments for staff follow-up, while the console organizes guest requests, tasks, and bookings. Guests can use the service in English, Spanish, French, German, Italian, or Portuguese. Estevano connects with Oracle OPERA Cloud to use property and reservation data; other property-management connectors are handled as separately scoped integrations. Hotels can configure guest access with a QR code or link and use Estevano alongside their existing property-management operations.
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About
Hotel tablets are interactive in-room devices allowing the guest to communicate with the hotel, make purchases, order room service, report problems, and control their room. Roll all the devices (phone, TV remote, clock/radio, smart room controls) into one and add extra interactive features to give guests the best in-room experience possible. Turn your guest room into a place of discovery. Give guests the power to explore with our curated city guides. Guests are no longer in the dark after entering their rooms with interactive live communication. Turn your guestrooms into a hub for event communication with in-room broadcasting. Save money and allow your guests to opt out of room cleaning services or schedule cleaning times. Easily promote your property's events, promotions, and amenities directly to your guests in their rooms.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hotels and resorts, from independent hotels to hotel groups
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Audience
Companies wanting a solution that helps with guest room management
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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PricingPlans are priced per room per month based on hotel size; VAT is excluded, and contract duration and terms are set per hotel. Voice costs extra on Essentials; Pro and Enterprise include voice minutes, with overage charged separately.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEstevano
Founded: 2026
Spain
estevano.com
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Company InformationThe Hotel Communication Network
Founded: 2008
Canada
hcn-inc.com
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Categories |
Categories |
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Integrations
OPERA Cloud PMS
Not Supported
WhatsApp
Not Supported
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