EquipDash

EquipDash

5.0 out of 5 stars
Total Control

Total Control

United Rentals
EquipDash Total Control

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EquipDash:

About

EquipDash is AI-powered equipment rental and tour booking software built for outdoor recreation operators. Manage your entire business from one platform, equipment rentals, guided tours, experiences, point of sale, and customer relationships. The built-in AI assistant handles customer inquiries, recommends availability, and automates routine tasks so you can focus on running your operation. Smart inventory tracking prevents double-bookings and keeps utilization high across your range. Key capabilities include online booking with real-time availability, digital waiver collection, integrated payment processing, automated customer communications, and a drag-and-drop calendar for scheduling staff and resources. Whether you run a kayak rental shop, bike tour company, ski rental outlet, or multi-location adventure business, EquipDash adapts to your workflow. The intuitive dashboard gives you instant visibility into revenue, bookings, and equipment status.
Total Control:

About

This comprehensive, integrated suite of tools and services makes it easy to streamline your processes and cut your annual rental costs by up to a third. Access the location and use of rented equipment from a convenient dashboard. Role-based alerts, utilization tracking and telematics will help you reduce the time machines sit idle, saving you money. Set and measure benchmarks to see how you’re performing as you seamlessly share machines between jobs with PO splitting. Off-rent equipment smarter using our leniency chart and rate calendar. Make your life easier with digital rentals and management that let you do what used to take days in just hours. Our 24/7 digital self-service lets you do business on your terms with PO tracking, auto-invoicing and more.
EquipDash:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Total Control:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
EquipDash:

Audience

Equipment rental providers and tour operators
Total Control:

Audience

Companies looking for a cloud-based worksite management solution that helps make the most of their equipment fleet
EquipDash:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Total Control:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
EquipDash:

API

Offers API Not Supported
Total Control:

API

Offers API Not Supported
EquipDash:

Screenshots and Videos

No images available
Total Control:

Screenshots and Videos

EquipDash:

Pricing

$14.50/month
Free Version Not Supported
Free Trial Supported
Total Control:

Pricing

Free
Free Version Supported
Free Trial Not Supported
EquipDash:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.8 / 5
design 5.0 / 5
support 4.2 / 5
Total Control:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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EquipDash:

Pros & Cons from Real Users

Pros

  • We hire e-bikes on the Northern Rivers Rail Trail and run a shuttle, so we're half bike rental shop, half tour operator. EquipDash is the first booking system we've had that handles both properly. Every e-bike is set up as its own bike with a frame size, so when someone books and puts in their height it gives them a small, medium or large and we stop running out of mediums on a Saturday. Tag-alongs, kids' trailers and our one e-trike are add-ons with their own stock, so the website can't promise four tag-alongs when we've only got three. The shuttle is the other big one. Our main product is the Milk Run: we drive you to Murwillumbah and you ride the 21 km back to us. The van has 11 seats and the trailer fits 12 bikes, and EquipDash counts both, so I've stopped overbooking the 8:30 run. Waivers get signed on their phone before they turn up (parents sign for the kids), and walk-ins go through the same till, so I'm not adding up two systems at 5pm. Viator bookings come in through the integration and take a bike out of stock like anyone else's.
  • Real-time availability across overlapping multi-day rentals is rock solid — I can have a tent booked Friday-Sunday and the system blocks those exact dates without me touching anything. Asset tracking handles 200+ individual items cleanly, from 4-person tents down to camp stoves and bear canisters. QR code check-in/check-out has noticeably sped up our counter on busy weekends. Dash AI's Morning Briefing pulls today's pickups, returns, overdue items, low stock, and the weather forecast into one screen and even drafts the next action — saves me 20-30 minutes every morning. Automated late-return reminders ended the awkward "where's my tent?" phone calls almost entirely.
  • Our business goes from zero to 300+ rentals a day once ski season hits, and EquipDash handles the volume without breaking a sweat. The online pre-booking has cut our morning wait times in half — guests fill out their sizing info ahead of time and we have their gear pulled before they walk in. The inventory tracking is critical for us because we need to know exactly which skis are out, which came back damaged, and which are due for a tune. The maintenance scheduling feature means nothing slips through the cracks. We also love the seasonal planning tools since we can adjust pricing and availability for peak weeks vs. shoulder season in minutes.
  • We're a hybrid business — part tour operator, part rental shop — and EquipDash is one of the only platforms that handles both sides without forcing us into two separate systems. Our guides can see their tour roster on the mobile app, and our front desk can rent out bikes for the day from the same dashboard. The guest manifests are a huge time-saver. We also connected it to our Stripe account and the payment processing just works. The booking widget on our site matches our brand and the conversion rate has been noticeably better than our old form-based booking.

Cons

  • Setting up the Milk Run took me a while. I couldn't work out if it should be a tour with a bike added on or a bike hire with a shuttle seat added on. Their support got on a call and sorted it with me in about half an hour, but I'd never have figured it out on my own. Connecting Viator also took some back and forth. And the reception in Mooball is rubbish, so the iPad in the shed can be slow to load, which isn't really their fault.
  • The booking model leans toward time-slot rentals (hourly/half-day/full-day) rather than true date-range multi-day rentals — works fine but took some creative setup. No customer-facing kit builder either, so I have to pre-build every bundle (tent + bag + stove) myself rather than letting renters mix and match.
  • The reporting is solid but I wish I could build more custom date-range comparisons — like this December vs. last December side by side. I end up exporting to a spreadsheet for that kind of analysis. Also the system doesn't have a native way to handle our lodge delivery service, so we use a workaround with booking notes, which works fine but isn't ideal.
  • We run self-guided tours where we hand over a GPS device and a printed route — EquipDash doesn't really have a concept of "self-guided" as a tour type, so we set it up as a rental bundle instead. Works fine but feels like a workaround. Also, we'd love tighter integration with Google Reviews so we could automatically prompt guests to leave a review after their tour.
EquipDash:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Total Control:

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
EquipDash:

Company Information

EquipDash
Founded: 2024
United States
equipdash.com
Total Control:

Company Information

United Rentals
Founded: 1997
United States
www.unitedrentals.com/services/online-services/total-control
EquipDash:

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Categories

Equipment Rental Supported
Total Control:

Categories

Equipment Rental Supported
EquipDash:

Integrations

No info available.
Total Control:

Integrations

No info available.
EquipDash:
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