Endear vs. ThirdChannel Comparison


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About Endear is a an AI-powered retail CRM and clienteling platform that puts customer intelligence directly in the hands of brands and their store associates. Deployed across more than 2,000 locations worldwide, the platform consolidates customer data into unified profiles and uses AI to surface actionable outreach recommendations that tell reps who to contact, why now, and with what message. Native support for SMS, email, and WhatsApp means outreach happens without switching tools, and every interaction is automatically tracked and tied to revenue. For retail tech and operations teams, Endear slots into existing workflows and delivers clear attribution data, turning store-level activity into quantifiable pipeline. The platform has contributed to over $1 billion in attributed sales, with the reporting to back it up.	About ThirdChannel is driven by passionate brand experts equipped with cloud-based technology. We empower retailers and brands with actionable data, attributable trust in their workforce, and a genuine competitive advantage. Manage and maintain insights from a single, organized platform. Our suite of intuitive retail solutions allows real-time visibility into each of your stores anywhere in the world no matter what time of the day. ThirdChannel offers distinct field force solutions specifically designed to provide you with up-to-the-minute, real-time visibility into all of your stores around the world all at once, from anywhere. Explore our data-driven resources, all designed to help your company thrive and see how we've supported leading brands and retailers in creating tailored retail execution solutions. Oversee, optimize, and direct your workforce from anywhere. Our intuitive solutions are designed to provide you with real-time visibility, everywhere work happens.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Businesses wanting a solution to increase traffic, streamline customer engagement, and drive sales	Audience Organizations in search of a solution to make intelligent sales optimizations in-store
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $350/mo For complete pricing information, please visit our website. Free Version Not Supported Free Trial Supported	Pricing Free Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Endear Founded: 2016 United States endearhq.com	Company Information ThirdChannel Founded: 2012 United States www.thirdchannel.com
Alternatives Salesfloor	Alternatives Store360 Vision Group Retail
Foyer	Retail Pulse
Red Ant	InfiViz Infilect Technologies
Concierge by Mad Mobile Mad Mobile	Mi9 Retail
Immerss Live Commerce Immerss View All	IWD Platform IWD View All
Categories Clienteling Supported	Categories Employee Scheduling Supported Retail Analytics Supported Retail Execution Supported Retail Intelligence Supported Visual Merchandising Supported

Integrations Alloy Supported Attentive Supported Emarsys Supported Gladly Supported Gorgias Supported Heartland Retail Supported Iterable Supported KWI Unified Commerce Platform Supported Klaviyo Supported Kustomer Supported Lightspeed Retail Supported Microsoft Dynamics 365 Supported NewStore Supported ReturnPro Supported Shopify Supported Square POS Supported Vend Supported WhatsApp Supported Zapier Supported Zendesk Supported Show More Integrations View All 23 Integrations	Integrations Alloy Not Supported Attentive Not Supported Emarsys Not Supported Gladly Not Supported Gorgias Not Supported Heartland Retail Not Supported Iterable Not Supported KWI Unified Commerce Platform Not Supported Klaviyo Not Supported Kustomer Not Supported Lightspeed Retail Not Supported Microsoft Dynamics 365 Not Supported NewStore Not Supported ReturnPro Not Supported Shopify Not Supported Square POS Not Supported Vend Not Supported WhatsApp Not Supported Zapier Not Supported Zendesk Not Supported Show More Integrations
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