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About

Endear is a an AI-powered retail CRM and clienteling platform that puts customer intelligence directly in the hands of brands and their store associates. Deployed across more than 2,000 locations worldwide, the platform consolidates customer data into unified profiles and uses AI to surface actionable outreach recommendations that tell reps who to contact, why now, and with what message. Native support for SMS, email, and WhatsApp means outreach happens without switching tools, and every interaction is automatically tracked and tied to revenue. For retail tech and operations teams, Endear slots into existing workflows and delivers clear attribution data, turning store-level activity into quantifiable pipeline. The platform has contributed to over $1 billion in attributed sales, with the reporting to back it up.

About

Blur the lines between Physical and Virtual retail. Empower your customer facing teams and boost their digital capability enabling them to get closer to your customers wherever they are. Our connected retail solutions help you to connect, inspire and nurture your customers. Our solutions are deployed in pureplay brands, boutiques and department stores creating memorable customer experiences for fashion, beauty, jewellery, homeware and electronics retailers. Our solution is easy to use, quick to implement and you don’t have to invest in expensive, complex infrastructure. Our customer success team supports you every step of the way to ensure that you achieve ROI within 3-6 months.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses wanting a solution to increase traffic, streamline customer engagement, and drive sales

Audience

Retailers looking for a customer engagement and loyalty platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$350/mo
For complete pricing information, please visit our website.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Endear
Founded: 2016
United States
endearhq.com

Company Information

Proximity Insight
Founded: 2014
United Kingdom
www.proximityinsight.com

Alternatives

Alternatives

Categories

Clienteling Supported

Categories

Clienteling Supported
Retail Management Supported
Retail POS Systems Supported

Retail Management Features

Commission Management Supported
CRM Supported
eCommerce Not Supported
Email Marketing Supported
Employee Management Supported
Loyalty Program Supported
Mail Order Supported
Merchandise Management Supported
Multi-Location Not Supported
Order Management Supported
Purchase Order Management Supported
Reporting/Analytics Supported
Returns Management Not Supported

Integrations

Alloy Supported
Attentive Supported
Emarsys Supported
Gladly Supported
Google Cloud BigQuery Supported
Gorgias Supported
Heartland Retail Supported
Iterable Supported
KWI Unified Commerce Platform Supported
Klaviyo Supported
Lightspeed Retail Supported
Microsoft Dynamics 365 Supported
NewStore Supported
ReturnPro Supported
Shopify Supported
Square POS Supported
Vend Supported
Zapier Supported
Zendesk Supported
iSecurity AP-Journal Not Supported

Integrations

Alloy Not Supported
Attentive Not Supported
Emarsys Not Supported
Gladly Not Supported
Google Cloud BigQuery Not Supported
Gorgias Not Supported
Heartland Retail Not Supported
Iterable Not Supported
KWI Unified Commerce Platform Not Supported
Klaviyo Not Supported
Lightspeed Retail Not Supported
Microsoft Dynamics 365 Not Supported
NewStore Not Supported
ReturnPro Not Supported
Shopify Not Supported
Square POS Not Supported
Vend Not Supported
Zapier Not Supported
Zendesk Not Supported
iSecurity AP-Journal Supported
Claim Endear and update features and information
Claim Endear and update features and information
Claim Proximity Insight and update features and information
Claim Proximity Insight and update features and information