About
Help employees adapt to the real-world complexity of the 2026 workplace with online training they'll actually appreciate.
Engaging workplace video, interactive scenarios, sentiment questions, policy acknowledge, completion certificates. Content written by lawyers, content warrantied, litigation reporting. AuthorAI custom content tool. 100+ microlessons; Centerstage Video Library.
Preventing Workplace Harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.) 55+ translations. Global Data Privacy, Cybersecurity.
Analytics: Risk benchmarking by geo & dept. Employee skill and Leadership intelligence. Recognized as a "World Changing Idea in AI and Data."
SOC 2 Type II. TRUSTe certified for US-EU, US-UK, and US-Swiss data privacy frameworks. WCAG 2.1 AA accessibility.
Clients: Cisco, Degreed, Genentech, Glassdoor, Instacart, NPR, Whirlpool, Workday.
Partners: Workday Cloud Connect & Skills Cloud, Udemy for Business, Ninjio. AWS Marketplace 3Q '26
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About
ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
HR, L&D, and Compliance leaders who take pride in creating a respectful, ethical workplace.
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Audience
An eLearning solution that delivers a curated collection of soft skills training courses
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$50/user/year
Contact Emtrain for a quote
Free trial for microlessons
Free Version
Free Trial
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Pricing
$2990.00/year
Price is for up to 20 users.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationEmtrain
Founded: 2006
United States
www.emtrain.com
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Company InformationServiceSkills
United States
www.serviceskills.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
Compliance Training Features
Multiple Locations / Departments
Online / Self-Paced
Anti-Bribery Training
Certification Management
Conflicts of Interest Training
Content Builder
Customer Service Standards
Customizable Branding
Diversity Training
Fair Disclosure
Federal / State Regulation Compliance
Gamification
Harassment / Discrimination Training
Industry-Specific Courses
Instructor-Led Training
Interactive Quizzes
Progress Tracking
Reporting / Analytics
Role-Specific Versions
Security / Privacy Training
Text / Email Reminders
Workplace Safety
Diversity Training Features
Completion Certificates
Customizable Branding
Customizable Training Courses
Interactive Quizzes
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Text / Email Reminders
Learning Management Systems (LMS) Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
Sexual Harassment Training Features
Completion Certificates
Customizable Branding
Federal / State Regulation Compliance
Industry-Specific Courses
Interactive Quizzes
Multiple Locations / Departments
Online / Self-Paced
Progress Tracking
Real-Life Scenarios
Role-Specific Versions
Text / Email Reminders
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Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
Course Authoring Features
Content Import / Export
Course Publishing
Gamification
Instructor-Led Courses
Interactive Content
PowerPoint Conversion
Self-Paced Courses
Storyboarding
Template Management
Test / Quiz Creation
Video Management
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
ADP Enterprise HR
Darwinbox
Docebo
Greenhouse
HR Acuity
Lever
Microsoft Entra
Microsoft Entra ID
Namely
Okta
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Integrations
ADP Enterprise HR
Darwinbox
Docebo
Greenhouse
HR Acuity
Lever
Microsoft Entra
Microsoft Entra ID
Namely
Okta
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