About
Help employees adapt to the real-world complexity of the 2026 workplace with online training they'll actually appreciate.
Engaging workplace video, interactive scenarios, sentiment questions, policy acknowledge, completion certificates. Content written by lawyers, content warrantied, litigation reporting. AuthorAI custom content tool. 100+ microlessons; Centerstage Video Library.
Preventing Workplace Harassment courses meet all relevant laws (CA, NY, IL, UK, AUS, CAN, IND, MEX, etc.) 55+ translations. Global Data Privacy, Cybersecurity.
Analytics: Risk benchmarking by geo & dept. Employee skill and Leadership intelligence. Recognized as a "World Changing Idea in AI and Data."
SOC 2 Type II. TRUSTe certified for US-EU, US-UK, and US-Swiss data privacy frameworks. WCAG 2.1 AA accessibility.
Clients: Cisco, Degreed, Genentech, Glassdoor, Instacart, NPR, Whirlpool, Workday.
Partners: Workday Cloud Connect & Skills Cloud, Udemy for Business, Ninjio. AWS Marketplace
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About
ServiceSkills is a robust eLearning solution that delivers a curated collection of soft skills training courses designed to improve the way your staff perform. This platform offers hundreds of customer service training, team building, management development and respectful workplace eLearning modules, supported by quizzes, answer feedback and key point reminders. A dynamic admin management system empowers supervisors to assign courses, monitor progress & recognize performance gaps. Request a demo code to help your organization. Your team members want to do their very best at work. But world-class “people skills” don’t evolve naturally. ServiceSkills equips your team with a broad spectrum of soft skills including customer service training, customer success, business writing, online meeting conduct, workplace respect, team building, email etiquette, conflict resolution, internal customer relations, basic selling skills, ethics, diversity, harassment, bullying, mentoring, etc.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
HR, L&D, and Compliance leaders who take pride in creating a respectful, ethical workplace.
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Audience
An eLearning solution that delivers a curated collection of soft skills training courses
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$50/user/year
Contact Emtrain for a quote
Free trial for microlessons
Free Version
Not Supported
Free Trial
Supported
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Pricing
$2990.00/year
Price is for up to 20 users.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationEmtrain
Founded: 2006
United States
www.emtrain.com
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Company InformationServiceSkills
United States
www.serviceskills.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Training Features
Academic / Education
Not Supported
Asynchronous Learning
Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Built-in LMS
Supported
Certification Management
Supported
Corporate / Business
Supported
eCommerce
Not Supported
Learner Portal
Supported
Mobile Learning
Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
Compliance Training Features
Multiple Locations / Departments
Not Supported
Online / Self-Paced
Supported
Anti-Bribery Training
Supported
Certification Management
Not Supported
Conflicts of Interest Training
Supported
Content Builder
Not Supported
Customer Service Standards
Not Supported
Customizable Branding
Supported
Diversity Training
Supported
Fair Disclosure
Not Supported
Federal / State Regulation Compliance
Supported
Gamification
Not Supported
Harassment / Discrimination Training
Supported
Industry-Specific Courses
Supported
Instructor-Led Training
Not Supported
Interactive Quizzes
Supported
Progress Tracking
Supported
Reporting / Analytics
Supported
Role-Specific Versions
Not Supported
Security / Privacy Training
Supported
Text / Email Reminders
Supported
Workplace Safety
Supported
Diversity Training Features
Completion Certificates
Supported
Customizable Branding
Not Supported
Customizable Training Courses
Supported
Interactive Quizzes
Supported
Online / Self-Paced
Supported
Progress Tracking
Supported
Real-Life Scenarios
Supported
Text / Email Reminders
Supported
Learning Management Systems (LMS) Features
Academic / Education
Not Supported
Asynchronous Learning
Supported
Blended Learning
Not Supported
Built-In Course Authoring
Supported
Corporate / Business
Supported
Customizable
Supported
eCommerce
Not Supported
eLearning Companies
Supported
Gamification
Not Supported
Learner Portal
Supported
Mobile Learning
Supported
Open Source
Not Supported
SCORM Compliance
Supported
Synchronous Learning
Not Supported
Video Conferencing
Not Supported
Sexual Harassment Training Features
Completion Certificates
Supported
Customizable Branding
Supported
Federal / State Regulation Compliance
Supported
Industry-Specific Courses
Not Supported
Interactive Quizzes
Supported
Multiple Locations / Departments
Not Supported
Online / Self-Paced
Supported
Progress Tracking
Supported
Real-Life Scenarios
Supported
Role-Specific Versions
Not Supported
Text / Email Reminders
Supported
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Training Features
Academic / Education
Not Supported
Asynchronous Learning
Not Supported
Blended Learning
Not Supported
Built-In Course Authoring
Not Supported
Built-in LMS
Not Supported
Certification Management
Supported
Corporate / Business
Not Supported
eCommerce
Not Supported
Learner Portal
Not Supported
Mobile Learning
Not Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
Course Authoring Features
Content Import / Export
Not Supported
Course Publishing
Not Supported
Gamification
Not Supported
Instructor-Led Courses
Not Supported
Interactive Content
Not Supported
PowerPoint Conversion
Not Supported
Self-Paced Courses
Not Supported
Storyboarding
Not Supported
Template Management
Not Supported
Test / Quiz Creation
Not Supported
Video Management
Not Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
Darwinbox
Supported
Docebo
Supported
Google
Supported
Greenhouse
Supported
HR Acuity
Supported
Lever
Supported
Microsoft Entra
Supported
Okta
Supported
Paylocity
Supported
Personio
Supported
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Integrations
Darwinbox
Not Supported
Docebo
Not Supported
Google
Not Supported
Greenhouse
Not Supported
HR Acuity
Not Supported
Lever
Not Supported
Microsoft Entra
Not Supported
Okta
Not Supported
Paylocity
Not Supported
Personio
Not Supported
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