callstats.io

callstats.io

CALLSTATS I/O
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About

Embrace turns complex mobile data into action. By collecting comprehensive session-level data for each and every user experience, Embrace extracts powerful insights to fuel your growth. Drive your aspirations of high-velocity teams and optimal user experiences via the only mobile-first data platform. Mobile is the center of your business because mobile is the center of your users’ lives. Covid has only hastened the mobile eventuality. Pick the only platform and team built for your mobile transformation, so you can deliver flawless user experiences that fuel upwards retention and revenue. Embrace surfaces the impact of both known and unknown issues automatically. Look up any user and inspect every technical detail and user action in a time-based visualization. Get straight to the root cause by instantly reproducing any issue on demand. Embrace only captures the behavioral and technical data required to empower actional decisions.

About

callstats enhances customer experiences, reduces agent downtime and boosts operational efficiency. Monitor and analyze voice and video communications to deliver better user experiences from one simple dashboard. If you want to start monitoring and analyzing your WebRTC sessions, create an account today. With data segmented by 6 geographic regions, contact center managers can use this report to evaluate the performance of their own service. A leading software firm uses callstats.io to optimize communications between agents and the Amazon Connect contact center cloud. Learn about the many benefits of adopting WebRTC for agent communications, plus practical tips for a smooth transition. We collect over 500 metrics every few seconds from each endpoint in a WebRTC session. Our dashboard aggregates the data and provides an at-a-glance view of service health.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Network monitoring solution that helps companies collect comprehensive session-level data

Audience

Companies and call centers in search of a call quality tool that improves productivity

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Embrace
Founded: 2016
United States
embrace.io

Company Information

CALLSTATS I/O
Founded: 2014
Finland
www.callstats.io

Alternatives

Alternatives

Orchid Link

Orchid Link

Cataleya
XCALLY

XCALLY

Xenialab
Kaption

Kaption

Kaption.co
ICTContact

ICTContact

ICTInnovations
Video Call Center

Video Call Center

Compunetix

Categories

Categories

Network Monitoring Features

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
Internet Usage Monitoring
IP Address Monitoring
Real Time Analytics
Resource Management
Server Monitoring
SLA Monitoring
Uptime Monitoring
Web Traffic Reporting

Integrations

Jitsi

Integrations

Jitsi
Claim Embrace and update features and information
Claim Embrace and update features and information
Claim callstats.io and update features and information
Claim callstats.io and update features and information