EmailageLexisNexis
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Related Products
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About
Your customer's expect a one-click experience. Use our powerful network intelligence and predictive fraud risk scoring to help enable a seamless user experience. LexisNexis® Emailage is a powerful fraud risk scoring solution fueled by email intelligence. Your customers demand the flexibility to interact with you through multiple channels. Whether using a smartphone, tablet, laptop or other device, they expect you to recognize their identity and grant them fast, easy access to your system. At the same time, they want assurance that their personal information is secure and fraudsters cannot hijack their account. That is an extremely challenging task. With the growth of digital channels for consumers, your ability to assess risk on digital elements is critical. This is especially true if your organization, like so many these days, minimizes the amount of personal identity information you collect to speed up onboarding of new customers and limit data exposure risk.
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About
Fraud in the contact center is a multi-billion dollar problem. With 1 out of every 770 fraudulent calls getting to agents. It is an arms race between fraudsters and call center teams to outsmart and outmaneuver each other. In the IVR, one out of 390 accounts being accessed in the IVR will be the victim of a fraud attack. Fraud loss directly impacts a company’s bottom line, customer experience, and brand perception. Pindrop® is a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center for voice, device, and behavior to find up to 80% of phone channel fraud, predict future fraud 60 days in advanced, provide a complete cross-channel view of fraud, reduce costs and review rates, and harden the company against attacks. Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud. Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations interested in a powerful fraud risk scoring solution fueled by email intelligence
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Audience
Call centers and companies requiring a multifactor, real-time, fraud prevention solution that analyzes calls into the contact center
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$499 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationLexisNexis
Founded: 1970
United States
risk.lexisnexis.com/products/lexisnexis-emailage
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Company InformationPindrop
Founded: 2011
United States
www.pindrop.com/solutions/anti-fraud/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Fraud Detection Features
Access Security Management
Not Supported
Check Fraud Monitoring
Not Supported
Custom Fraud Parameters
Supported
For Banking
Supported
For Crypto
Not Supported
For eCommerce
Not Supported
For Insurance Industry
Not Supported
Internal Fraud Monitoring
Supported
Investigator Notes
Not Supported
Pattern Recognition
Supported
Transaction Approval
Supported
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Integrations
Amazon Connect
Not Supported
Amazon Web Services (AWS)
Not Supported
Effectiv
Supported
Fraud.net
Supported
Genesys Cloud CX
Not Supported
GigaSECURE
Not Supported
Gigamon
Not Supported
Infodesk
Supported
InteractionSync
Not Supported
NOTO 360
Supported
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Integrations
Amazon Connect
Supported
Amazon Web Services (AWS)
Supported
Effectiv
Not Supported
Fraud.net
Not Supported
Genesys Cloud CX
Supported
GigaSECURE
Supported
Gigamon
Supported
Infodesk
Not Supported
InteractionSync
Supported
NOTO 360
Not Supported
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