Elation Health vs. eClinicalWorks Comparison


Elation Health	eClinicalWorks	+	+
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About Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. Elation’s tools center on supporting primary care practices with tailored capabilities and workflows that streamline the complexities of longitudinal care, facilitate alignment with value-based care, and maximize revenue for each practice. Elation Health provides a comprehensive platform for primary care practices, including a clinical-first EHR for streamlined care workflows, integrated billing software to optimize revenue cycle management, and AI-powered tools that reduce documentation time by up to 2 hours daily, streamlining clinical encounters. Together, these solutions enhance efficiency, support personalized patient care, and empower independent practices to thrive.		About Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Elation Health's clinical and billing platform is designed to support high-value primary care for the following customer types: New and established independent primary care practices: Small to medium-sized clinics focusing on primary care services. Care groups: Elation provides scalable, efficient solutions that streamline multi-location management, enhance coordination, and support practice growth with advanced clinical and administrative tools. Insurance-taking practices: Practices using traditional insurance billing, and those combining insurance billing with membership-based services in a hybrid model. Direct primary care (DPC) practices: Membership-based models offering personalized care without traditional insurance billing.		Audience Healthcare providers
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing Elation Health pricing is available upon request. Free Version Not Supported Free Trial Not Supported		Pricing $499.00/month/user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 2.5 / 5 ease 3.5 / 5 features 4.0 / 5 design 4.0 / 5 support 2.5 / 5 Read all reviews
		Pros & Cons from Real Users Pros I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended. Cons Impossible to discontinue service so overbilled 8 months!! When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Elation Health Founded: 2010 United States www.elationhealth.com/		Company Information eClinicalWorks Founded: 1999 United States www.eclinicalworks.com
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Categories Ambulatory Supported Charting Supported Clinic Management Supported Electronic Medical Records (EMR) Supported Electronic Health Records (EHR): HIPAA and ONC-ATCB certified, including a three-panel console for patient charting, lab and consult management, patient record accessibility, and comprehensive reporting. Insurance Billing Supported Medical Billing Supported Billing and Practice Management: Supports claims processing, eligibility verification, customizable billing dashboards, code/charge entry, and analytics with over 100 available reports. Medical Practice Management Supported Medical Scheduling Supported Patient Management: Features include appointment scheduling, patient registration, physician scheduling, telemedicine (with video conferencing), online forms, and a patient portal. Telemedicine Supported Telemedicine and Communication: Integrated telehealth, video visits, two-way messaging, appointment reminders, and HIPAA-compliant chat.		Categories Clinic Management Supported Clinical Documentation Supported Electronic Medical Records (EMR) Supported Healthcare ERP Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported Value-Based Care Supported Wound Care Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Not Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Supported Remittance Advice Not Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Supported Drag & Drop Not Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Not Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported		Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Supported HIPAA Compliant Supported Integrated Telehealth Not Supported Meaningful Use Certified Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Show More Features Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Not Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Not Supported Patient Scheduling Supported Payment Processing Supported
Integrations Assort Health Supported Avalon Laboratory System Supported CGM LABDAQ Supported DocSpera Supported Medsender Supported OpenPM Supported Persivia CareTrak Supported Prevounce Supported QuickSlot Health Supported RapidClaims Supported Arintra Not Supported CareEco Not Supported Elaborate Not Supported Infinx Not Supported LucidAct Not Supported MD Clarity Not Supported Mend Not Supported Saykara Not Supported Spruce Health Supported iCareBilling Not Supported Show More Integrations View All 35 Integrations		Integrations Assort Health Supported Avalon Laboratory System Supported CGM LABDAQ Supported DocSpera Supported Medsender Supported OpenPM Supported Persivia CareTrak Supported Prevounce Supported QuickSlot Health Supported RapidClaims Supported Arintra Supported CareEco Supported Elaborate Supported Infinx Supported LucidAct Supported MD Clarity Supported Mend Supported Saykara Supported Spruce Health Not Supported iCareBilling Supported Show More Integrations View All 73 Integrations
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