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About

EdbMails is an all-in-one recovery and migration software supporting EDB to PST conversion, Exchange migration from offline EDB, Live Exchange server migration, Office 365 migration, IMAP migration, OST and PST recovery. EdbMails is a powerful software solution designed for Exchange Server and Office 365 migrations, EDB to PST conversions, and mailbox recovery. It allows businesses to recover data from corrupted or offline Exchange EDB files, seamlessly convert mailboxes to PST files, and migrate mailboxes to Exchange or Office 365. The platform offers a user-friendly interface, fast and secure migrations, and the ability to perform incremental migrations to avoid duplication. EdbMails also supports public folder and archive mailbox migrations, ensuring businesses can transfer all their data without downtime or data loss.

About

Help Desk Migration is a unique software that allows companies from all over the world to move their data between help desk platforms using a secure and reliable data import tool. While operating Migration Wizard, customers can migrate a big range of entities without special codes and scripts. The tool allows customers to preserve relations between tickets and other entities. The tool makes the migration process automatic, so the users don’t spend hours transferring data manually. Migration Wizard has a user-friendly interface so the process of ticket field mapping runs with no obstacles. Migration Wizard is very careful about security, that’s why the tool has secure facilities for hosting data centers to prevent physical attacks. Moreover, Help Desk Migration offers their clients to run the trial migration. In addition, Help Desk Migration provides the customers with online support. Help Desk Migration supports many help desk systems.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

EdbMails is ideal for businesses and IT professionals looking to recover, migrate, and manage Exchange and Office 365 mailboxes, as well as convert EDB files to PST and migrate public folders, archive mailboxes, and permissions with minimal downtime and data loss

Audience

CEOs, Business Owners, Operations managers, IT administrators, Technical directors

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$1
The service is charged per record
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We have been using EdbMails for more than two years now, and it has been a good experience overall. The application works well for email migration, backup, and recovery, and handles tasks without much trouble. The best part is the support team; they are quick to respond and really helpful. When we faced issues with Office configuration and admin permissions, they resolved them almost instantly.It’s also nice that they keep adding new features regularly
  • I recently purchased the bundle of EdbMails products (Exchange and Office 365 migration tools) and used them for our on-prem to Microsoft 365 and Office 365 Tenant to Tenant migration. The software worked reliably throughout the process, and the mailbox transfers were smooth without data loss. The bundle pricing was very cost-effective compared to other tools we reviewed, making it a solid choice for our organization. The straightforward setup, clear steps, and stable migration process. Incremental sync was especially useful, and their support team responded quickly whenever I had questions.
  • This IMAP Duplicate Remover has made managing our mailboxes so much easier. it quickly scans all IMAP accounts, identifying and removing duplicate emails, contacts, and calendar items without affecting important data. The interface is intuitive, and setting filters to target specific duplicates is very convenient. Performance remains smooth even with large enterprise mailboxes.
  • EdbMails IMAP Migration tool made moving our mailboxes seamless and reliable. The tool accurately migrated all emails, contacts, and folders without any data loss. What stood out the most was their support team they were responsive, guided us through each step, and resolved any queries quickly.
  • EdbMails Office 365 migration tools was exactly what we needed to move mailboxes between two tenants during a company merger. The UI was clean and easy to follow, and features like incremental migration and automatic mailboxes mapping saved us hours of manual work. No data was duplicated, and everything including folder structure and permission was preserved,

Cons

  • Sometimes the interface feels slightly less smooth during heavy operations, and overall performance could be more optimized for a better user experience.
  • I didn’t encounter any issues worth noting. Everything worked as expected, and the process was overall very straightforward.
  • We'd love to see a built-in more detailed report showing duplicates removed for record-keeping, although they have a decent report, which is good, but this is a minor issue compared to its efficiency.
  • We didn't face major issues, through an in-app progress report could make tracking eve easier.
  • It's packed with features, so you need a little time to explore all the advanced options.

Pros & Cons from Real Users

Pros

  • (+) It supports almost every helpdesk platform. (+) No data loss. (+) Easy and very convenient in migration to different platforms. (+) Quick and reliable data transfer.
  • Help Desk Migration makes very easy to migrate from one to another platform. It has demo migration, which make sure you are going on the right path. Customer support is extremely helpful.

Cons

  • • We had an overall positive experience with it.
  • Help Desk Migration worked very well for me, I'm totally happy with it. No cons to share.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

EdbMails
United States
www.edbmails.com

Company Information

Help Desk Migration
Founded: 2016
Ukraine
help-desk-migration.com

Alternatives

MBOX to Office 365 Migration

MBOX to Office 365 Migration

Mails Daddy Software

Alternatives

Ispirer Toolkit

Ispirer Toolkit

Ispirer Systems
SQLWays

SQLWays

Ispirer Systems
Cigati Mail Migration Tool

Cigati Mail Migration Tool

Cigati Solutions

Categories

Email Migration Supported

Categories

Database Supported

Database Features

Backup and Recovery Not Supported
Creation / Development Not Supported
Data Migration Supported
Data Replication Not Supported
Data Search Not Supported
Data Security Not Supported
Database Conversion Not Supported
Mobile Access Not Supported
Monitoring Not Supported
NOSQL Not Supported
Performance Analysis Not Supported
Queries Not Supported
Relational Interface Not Supported
Virtualization Not Supported

Integrations

ConnectWise PSA Not Supported
Freshservice Not Supported
Gemini Not Supported
Gmail Not Supported
HubSpot Service Hub Not Supported
Intercom Not Supported
Jira Service Management Not Supported
Kayako Not Supported
Kustomer Not Supported
Lansweeper Not Supported
LiveAgent Not Supported
Microsoft 365 Supported
ServiceNow Not Supported
SherpaDesk Not Supported
Spiceworks IT Help Desk Not Supported
TeamSupport Not Supported
Teamwork Desk Not Supported
UseResponse Not Supported
Zoho Mail Not Supported

Integrations

ConnectWise PSA Supported
Freshservice Supported
Gemini Supported
Gmail Supported
HubSpot Service Hub Supported
Intercom Supported
Jira Service Management Supported
Kayako Supported
Kustomer Supported
Lansweeper Supported
LiveAgent Supported
Microsoft 365 Not Supported
ServiceNow Supported
SherpaDesk Supported
Spiceworks IT Help Desk Supported
TeamSupport Supported
Teamwork Desk Supported
UseResponse Supported
Zoho Mail Supported
Claim EdbMails and update features and information
Claim EdbMails and update features and information
Claim Help Desk Migration and update features and information
Claim Help Desk Migration and update features and information