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About

Our feature-rich platform helps you spend more time creating outstanding guest experiences while your restaurant runs on autopilot. Table management that helps your staff meet your goals. Fill more of your floor, control and manage the guest flow and free your staff from wasted time trying to stay on top of everything. See your restaurant through powerful tools, timeline, grid, floor and list, all designed to help you become more efficient. Easily prevent double booking, overflow and kitchen capacity issues so service runs smoothly each and every time. Staying on top of capacity is part of the new normal. Take the guesswork out of restrictions and keep guests safe with easy volume capping and pacing tools that automatically fill your tables as you need. Receive smart in-app suggestions for how to optimize seating. Eat App also analyzes your availability and automatically fills your restaurant to maximize revenue.

About

Tableo helps restaurants of all sizes get organized, save time, automate bookings, turn more tables, collect payments, reduce no-shows and so much more. Tired of dealing with endless phone calls for table bookings, while juggling messages and social media enquiries? Tableo is a robust digital restaurant reservation system that organises all restaurant reservations, is powerful, easy to use and requires very little training. Through it’s restaurant booking system and widget integration, an establishment can increase visibility by accepting online bookings. Diners are able to book a table from the restaurant’s website, social media pages, FB Messenger, Instagram and Google Search and Maps.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants looking for a Restaurant Management system

Audience

Restaurant owners/operators/managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Free Plan: $0/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Free Version Supported
Free Trial Supported

Pricing

FREE
Free version available for up to 50 covers monthly. Standard plans start at €89 monthly (support included)
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 3.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.5 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • - price - a lot of restaurants - benefits - support team (especially Elana - she is the best) Everything is great!
  • The ease of setting up without need for support on their side. The trial is good but problems come after. Read the cons below.

Cons

  • -I did not see problems with the Eat App application.
  • (1) Interface. UI/UX - Not easy to change tables, or have a bird's eye view of reservations for the entire week or month. I had to view day by day. (2) SUPPORT IS TERRIBLE. They are accessible when they try to get you to sign up. But if you try to cancel subscription, everyone avoids you like a plague. I have been trying to get my subscription cancelled since the end of last month and I either get responses like "we are looking into it," "the request has been forwarded to your account manager," "your account manager just got married and is on holiday" and other excuses. Please set up an "away" message on your email response, or get someone to cover you if you are going to be away for an extended period of time. (3) The pricing plan is not attractive. Prices escalate quickly because either the SMSes run out or the # of covers run out. And the jump to the next pricing tier is steep.

Pros & Cons from Real Users

Pros

  • The restaurant reservations software offers a range of benefits that can help improve operational efficiency, enhance the customer experience, and drive revenue growth for restaurants of all sizes.
  • Easy to navigate and use. Great design. Automatic input by customers. Great product if you get many bookings.
  • Fast response Representative and effective service Help the business to generate more income through different leads.
  • User friendly both on laptop and mobile device. Very good setup and support system. I would recommend Tableo.
  • No more trouble with people who said " I tried to call for table reservation but nobody answered". People accept reservation times very early or very late in the evening because we don't show availibility in the hours which are normally full of walk in guests. I can close or open reservation times in any moment. I can direct the reservations in times that I want to fill so that I didn't work only in the 2 main hours in the evening, but from the opening at 6.30 until late in the evening at 11.00

Cons

  • Ongoing monitoring, training, and adaptation may be necessary to maximise the value of the restaurant software and mitigate any associated drawbacks.
  • Pricing is a little bit expensive for our small business. Free trial doesn’t give much features which is understandable.
  • I like this app, it's beneficial in all ways and to support catering establishment.
  • Just the start was a bit tricky to get accustomed to but in general after some time we got used to the features etc.
  • Many guests didn't get a reservation confirmation because they made some mistake in the end of the online procedure. So the reservation wasn't made but the customer thought it was made. Unfortunately customers don't read the terms and conditions... And they try to make double reservations to reserve for groups!

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Eat App
Founded: 2015
United Arab Emirates
restaurant.eatapp.co

Company Information

Tableo
Founded: 2017
Malta
tableo.com

Alternatives

Resy OS

Resy OS

Resy Network

Alternatives

TableReserve

TableReserve

AR Akron Services

Categories

Categories

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Integrations

Aloha Cloud by NCR Voyix Supported
Avaya Aura Supported
Checkout.com Supported
Genesys Cloud CX Supported
Heartland Restaurant Supported
Heartland Retail Supported
Maitre'D POS Supported
NorthStar Supported
Oracle MICROS POS Supported
PAR POS Supported
POSitouch Supported
Painapo Supported
Stripe Supported
Stripe Billing Not Supported

Integrations

Aloha Cloud by NCR Voyix Not Supported
Avaya Aura Not Supported
Checkout.com Not Supported
Genesys Cloud CX Not Supported
Heartland Restaurant Not Supported
Heartland Retail Not Supported
Maitre'D POS Not Supported
NorthStar Not Supported
Oracle MICROS POS Not Supported
PAR POS Not Supported
POSitouch Not Supported
Painapo Not Supported
Stripe Not Supported
Stripe Billing Supported
Claim Eat App and update features and information
Claim Eat App and update features and information
Claim Tableo and update features and information
Claim Tableo and update features and information