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About

Our feature-rich platform helps you spend more time creating outstanding guest experiences while your restaurant runs on autopilot. Table management that helps your staff meet your goals. Fill more of your floor, control and manage the guest flow and free your staff from wasted time trying to stay on top of everything. See your restaurant through powerful tools, timeline, grid, floor and list, all designed to help you become more efficient. Easily prevent double booking, overflow and kitchen capacity issues so service runs smoothly each and every time. Staying on top of capacity is part of the new normal. Take the guesswork out of restrictions and keep guests safe with easy volume capping and pacing tools that automatically fill your tables as you need. Receive smart in-app suggestions for how to optimize seating. Eat App also analyzes your availability and automatically fills your restaurant to maximize revenue.

About

All-in-one Restaurant Reservation, Management, and CRM System TableCheck is a global platform built to help restaurants own their guest experience. We help restaurants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans. TableCheck Guest Management enables restaurants to take control of their guest experience and their diner data. We help to automate, personalise and connect staff with diners like never before. Get more diners coming back more often! Features; Branded Reservations System Google Integration Facebook and Instagram Integration Table Management System Online Payment System - Stripe Integration Caller Recognition Automated Call Handling via IVR POS Integration Reviews management Custom SMS Messaging Advanced Analytics and Reporting tools

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Restaurants looking for a Restaurant Management system

Audience

Restaurants, Hotels F&B, Enterprise F&B, bars, nightclubs, lounges, fine-dining establishments, pools, entertainment venues

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0/month
Free Plan: $0/month
Starter Plan: $49/month
Basic Plan: $119/month
Pro Plan: $209/month
Free Version Supported
Free Trial Supported

Pricing

$250 per month
Fixed Monthly Fee includes; ALL bookings from website, Google and Social media + CRM system + bookings Management

Additional abilities for online payments (0%), call Management, Reputation Management, POS integration etc.. are added to the monthly base fee.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 3.5 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - price - a lot of restaurants - benefits - support team (especially Elana - she is the best) Everything is great!
  • The ease of setting up without need for support on their side. The trial is good but problems come after. Read the cons below.

Cons

  • -I did not see problems with the Eat App application.
  • (1) Interface. UI/UX - Not easy to change tables, or have a bird's eye view of reservations for the entire week or month. I had to view day by day. (2) SUPPORT IS TERRIBLE. They are accessible when they try to get you to sign up. But if you try to cancel subscription, everyone avoids you like a plague. I have been trying to get my subscription cancelled since the end of last month and I either get responses like "we are looking into it," "the request has been forwarded to your account manager," "your account manager just got married and is on holiday" and other excuses. Please set up an "away" message on your email response, or get someone to cover you if you are going to be away for an extended period of time. (3) The pricing plan is not attractive. Prices escalate quickly because either the SMSes run out or the # of covers run out. And the jump to the next pricing tier is steep.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Eat App
Founded: 2015
United Arab Emirates
restaurant.eatapp.co

Company Information

TableCheck
Founded: 2011
Japan, Singapore, Thailand, Australia, China, Indonesia, UAE
www.tablecheck.com/en/join

Alternatives

Alternatives

UMAI

UMAI

UMAI Restaurant Software

Categories

Categories

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Not Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Not Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Restaurant Management Features

Billing & Invoicing Not Supported
Built-in Accounting Not Supported
Employee Management Not Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Not Supported

Restaurant Reservations Features

Capacity Monitoring Supported
Custom Reservation Inventory Supported
Deposits / Prepayment Processing Supported
Email Marketing Supported
Facebook Reservations Supported
Feedback Management Supported
Guest Data Supported
Guest Notifications Supported
Mobile App Booking Supported
Online / Website Reservations Supported
Reminders Supported
Reporting / Analytics Supported
Seat / Table Optimization Supported
Text/SMS Communications Supported
Waitlist Management Supported

Restaurant Marketing Features

Advertising Management Not Supported
CRM Supported
Customer Data Platform Supported
Email Marketing Supported
Feedback Management Supported
Loyalty Management Not Supported
Marketing Automation Supported
Menu Management Supported
Online Ordering Supported
Personalization Supported
Promotion Management Supported
SMS Marketing Not Supported
Social Media Management Supported
Website Builder Not Supported

Integrations

Oracle MICROS POS Supported
Painapo Supported
Stripe Supported
Astral Payments Not Supported
Avaya Aura Supported
Checkout.com Supported
Doshii Not Supported
Facebook Not Supported
Genesys Cloud CX Supported
H&L POS Not Supported
Heartland Retail Supported
Instagram Not Supported
Maitre'D POS Supported
NorthStar Supported
POSitouch Supported
Raptor Visitor Management Not Supported
Revel Systems Not Supported
Simphony POS Not Supported
WaiterPOS Not Supported
me&u Not Supported

Integrations

Oracle MICROS POS Supported
Painapo Supported
Stripe Supported
Astral Payments Supported
Avaya Aura Not Supported
Checkout.com Not Supported
Doshii Supported
Facebook Supported
Genesys Cloud CX Not Supported
H&L POS Supported
Heartland Retail Not Supported
Instagram Supported
Maitre'D POS Not Supported
NorthStar Not Supported
POSitouch Not Supported
Raptor Visitor Management Supported
Revel Systems Supported
Simphony POS Supported
WaiterPOS Supported
me&u Supported
Claim Eat App and update features and information
Claim Eat App and update features and information
Claim TableCheck and update features and information
Claim TableCheck and update features and information