EasySend vs. Malcolm! Comparison


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About EasySend is a no‑code platform for building and automating digital journeys. Forget static forms—turn customer onboarding, applications, quotes, service requests and other processes into personalized, end‑to‑end workflows that work across every channel. You can launch powerful digital experiences without writing code, connect them to your CRM, ERP and other apps to manage customers at scale, and optimize them with built‑in e‑signatures, integrations and analytics. Trusted by enterprises worldwide, EasySend meets stringent security standards—including SOC 2, GDPR and HIPAA—and accelerates digital transformation from fast onboarding to enterprise‑grade solutions.	About Malcolm! is a set of easy to use web based tools that help you interact with your users. Turn recurring tasks and procedures into Workflows (forms / user journeys). Create anything from a basic form to a complex multi-step customer journey. Start from scratch or use one of our pre-configured templates. Teach Malcolm! the answers to your Frequently Asked Questions and let your users find their own answers using natural language search or by browsing a Knowledge Base. Plus users can rate your answers helping you continually improve your content. If you already have a website or app we make it super easy to surface the content you create in Malcolm! via a variety of embed, widget, overlay and plugin options. If you don't have a website or you'd like to create a dedicated area for the content within Malcolm! you'll love our hosted Hub. Connect Malcolm! with over 1,000 third party apps or services. You can also integrate with your own systems via Webhooks.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience EasySend is designed for enterprises across industries such as finance, manufacturing, healthcare, retail and more, looking to streamline their customer interactions through digital transformation. It is ideal for businesses seeking to automate data collection, improve customer interactions, and ensure compliance while providing dynamic, secure, and branded customer experiences	Audience Any business or organisation who interacts with users (eg customers, staff, suppliers, tenants etc)
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Ask Sales Free Version Not Supported Free Trial Not Supported	Pricing £30.00/month Please look at pricing on our website for more details Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros #1- Malcolm is easy to use, web-based platform. #2- Forms, site wizards and surveys are easy to add. #3- Easy to interact with users. #4- supports the designed FAQ section for users to get their questions answered. Cons #1- We had a positive response from users. No cons.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information EasySend Founded: 2016 Israel easysend.io	Company Information Acknowledgement Founded: 2003 United Kingdom malcolm.app
Alternatives Jodoo	Alternatives Yandex Forms Yandex
altaFlow airSlate	Google Forms Google
GoFormz	forms.app
Titan	WP Fluent Forms WPManageNinja
Alpha Anywhere Alpha Software Corporation View All	MakeTheForm View All
Categories Customer Onboarding Supported Document Generation Supported Forms Automation Supported Low-Code Development Supported No-Code Development Supported Online Form Builders Supported	Categories Forms Automation Supported Knowledge Management Supported Online Form Builders Supported Portal Supported
Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Supported Document Indexing Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Supported Version Control Supported Online Form Builders Features Artificial Intelligence Supported Assign Roles / Permissions Supported Collaboration Tools Supported Conversational Forms Supported Data Tables Supported Drag & Drop / No Code Supported Export to PDF Supported HIPAA Compliant Supported Import Existing Forms Supported Mobile Forms Supported Offline Forms Supported Pre-made Templates Supported Quizzes / Questionnaires Not Supported Reporting / Data Visualization Supported Signup Forms Not Supported Surveys Not Supported Show More Features Document Generation Features Batch Processing Not Supported Collaboration Not Supported Digital Signature Supported Interaction Tracking Not Supported Multiple Output Formats Not Supported Templates Supported Low-Code Development Features AI-Assisted Development Supported Business Process Automation Supported Collaborative Development Supported Data Aggregation and Publishing Not Supported Deployment Management Not Supported Drag & Drop Supported Integrations Management Supported Iteration Management Supported Performance Monitoring Not Supported Requirements Management Supported Templates Supported Visual Modeling Supported Web / Mobile App Development Supported Workflow Management Supported No-Code Development Features AI-Assisted Development Supported Business Process Automation Supported Collaborative Development Supported Data Aggregation and Publishing Not Supported Deployment Management Not Supported Drag & Drop Supported Integrations Management Supported Iteration Management Supported Performance Monitoring Not Supported Requirements Management Supported Templates Supported Visual Modeling Supported Web / Mobile App Development Supported Workflow Management Supported	Forms Automation Features Approval Process Control Supported Archiving & Retention Supported Collaboration Supported Document Indexing Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Supported Text Editing Supported Version Control Supported Show More Features Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Not Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Portal Features Chat Not Supported Collaboration Not Supported Content Management Supported Document Management Supported File Sharing Supported Search Supported
Integrations HubSpot CRM Supported Asana Not Supported Dropbox Not Supported Easyflow Not Supported HubSpot Customer Platform Not Supported Jira Not Supported Jira Work Management Not Supported KonnectzIT Not Supported Mailchimp Not Supported Mailchimp Transactional Email (Mandrill) Not Supported Microsoft Dynamics 365 Business Central Supported Salesforce Supported Trello Not Supported Twilio Not Supported Zapier Not Supported Zendesk Not Supported Zoho CRM Not Supported monday CRM Supported Show More Integrations View All 4 Integrations	Integrations HubSpot CRM Supported Asana Supported Dropbox Supported Easyflow Supported HubSpot Customer Platform Supported Jira Supported Jira Work Management Supported KonnectzIT Supported Mailchimp Supported Mailchimp Transactional Email (Mandrill) Supported Microsoft Dynamics 365 Business Central Not Supported Salesforce Not Supported Trello Supported Twilio Supported Zapier Supported Zendesk Supported Zoho CRM Supported monday CRM Not Supported Show More Integrations View All 15 Integrations
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