EYE2

EYE2

eQuality
+
+

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About

Measure the performance of your brand on the shelf against other brands. Track your top performing subcategories, brands, and customers. Identify shelf share opportunities and monitor your shelf share against set targets. View pictures of your brands on shelf across all of your customers. Keep tabs on the availability of your SKUs across your sales channels. Identify recurrent out-of-stock SKUs and customers with low shelf stock availability. Monitor your availability by subcategory, brand, SKUs, and customers. Track your overall on and off-target SKU pricing shares in the market. Compare pricing to market average, set targets, and monthly trends. Identify pricing issues at customer sites and act on pricing compliance accordingly. Track the freshness of your stock in the market and actively resolve freshness issues identified at your customer sites. Identify freshness issues patterns in your channel to pre-empt overstock.

About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a mobile solution to measure their in-store brand performance

Audience

Businesses searching for a Customer Service solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$25 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

eQuality
Founded: 2015
Lebanon
www.e-qualitygroup.com/fmcg-product-eye2.html

Company Information

HelpShelf
United Kingdom
helpshelf.co

Alternatives

Store360

Store360

Vision Group Retail

Alternatives

Shelf

Shelf

Shelf.io
Pensa

Pensa

Pensa Systems
CODA

CODA

Submarine Insights
ShelfSync

ShelfSync

HelloHorizon
DigiSense360

DigiSense360

Xtract.io Technology Solutions
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions
XPLN Suite

XPLN Suite

XPLN GmbH

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Customerly
Dashly
Drift
Facebook Messenger
Freshdesk
Gist
Gorgias
Groove
Help Scout
HubSpot Customer Platform
Intercom
Quriobot
Wix Answers
Zendesk
Zoho Desk

Integrations

Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Customerly
Dashly
Drift
Facebook Messenger
Freshdesk
Gist
Gorgias
Groove
Help Scout
HubSpot Customer Platform
Intercom
Quriobot
Wix Answers
Zendesk
Zoho Desk
Claim EYE2 and update features and information
Claim EYE2 and update features and information
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information