ETI

ETI

ETI Software Solutions
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About

Empowers customers to self-serve with an easy-to-use web portal. Smart, simple customer service views provide real-time data to optimize customer interactions. Predictive analysis and proactive field engagement that transforms the speed and quality of issues resolution. Real-time monitoring and service assurance for CPE management to reduce inefficiencies and cost, improve subscriber experience, and enable next-generation services. Advanced analytics and visualizations to solve business-level challenges, make proactive decisions and better manage operations from workforce management to sales/marketing. Optimize network performance and uptime. Network performance reporting and trending.

About

devicenow offers a global Device-as-a-Service for workplace IT hardware - a comprehensive package integrating end-user devices and managed IT support. Instead of buying devices outright, such as laptops, desktops, or other equipment, organizations can subscribe to one of our DaaS plans. Our solutions simplify processes, reduce costs, and offer financial predictability. With worldwide availability and our Next Business Day Swap, we ensure the continuous productivity of your employees, regardless of their location. As part of the CHG-MERIDIAN group, with over four decades of experience in technology management, devicenow stands at the forefront of delivering cutting-edge and adaptable IT solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise-class broadband network management platform for all digital service providers

Audience

devicenow provides enterprise organizations with a global, subscription-based Device-as-a-Service solution that simplifies IT hardware management, ensures continuous employee productivity, and delivers predictable costs.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5

Pros & Cons from Real Users

Pros

  • We've leased our laptops from devicenow since 2022. As a sales outsourcing company, our headcount shifts with every new client project, and devicenow lets us keep up without buying hardware. New hires get devices that are set up and ready on day one, and returns are handled without much effort on our side. Having one predictable monthly cost instead of big purchases has also made budgeting a lot easier.

Cons

  • The device overview could be more detailed. Filtering by team or location would help when we're tracking a larger number of devices. Minor issue overall.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ETI Software Solutions
Founded: 1992
United States
etisoftware.com

Company Information

devicenow
Founded: 2022
Germany
devicenow.com

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Iconics

Categories

Categories

Integrations

CDG Elements Supported
Microsoft Dynamics 365 Supported
Panacea Supported

Integrations

CDG Elements Not Supported
Microsoft Dynamics 365 Not Supported
Panacea Not Supported
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