MSP360 RMM

MSP360 RMM

MSP360
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About

Uncover the unknown in your network with this EDR solution. This endpoint detection and response tool leverages ESET's multilayered Endpoint Protection Platform. All layers send relevant data to ESET Enterprise Inspector, which analyzes vast amounts of real-time endpoint data. Provides quick analysis and remediation of any security issue in the network. ESET Enterprise Inspector provides a unique behavior and reputation based detection that is fully transparent to security teams. All rules are easily editable via XML to allow fine-tuning. New rules can be created to match the needs of specific enterprise environments, including SIEM integrations. Utilize ESET’s endpoint detection and response tool to easily suppress false alarms by adjusting the sensitivity of detection rules for different computer groups or users. Combine criteria such as file name/path/hash/command line/signer to fine-tune the trigger conditions.

About

MSP360 RMM enables users to efficiently manage all aspects of their IT infrastructure within a single dashboard. Features include system resource monitoring, software deployment, patch management, alerting, remote access, scripting, and more. Licensed per admin with unlimited endpoints. Main features: - System resource and performance monitoring - Windows patch management - Software deployment - Reporting - Device management - Antivirus management - Alerting - PowerShell scripting - Remote access

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need advanced threat detection software

Audience

MSPs, IT technicians, SMBs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$38 per user per year
Free Version Not Supported
Free Trial Supported

Pricing

Please contact MSP360 for pricing details.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.2 / 5
features 4.4 / 5
design 4.0 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Offers high level security throughout your organization and keep you and others secure. Support Multi platform like Windows and Linux. Detect and delete threats and malware before they enter into your system.
  • This application provides computer security tools offering a complete antivirus, web threat management and device management to provide security for used applications. It also has quite useful programs to make backups of different levels, so there are several ways to secure data.
  • ESET Endpoint security is used for the execution of large-scale backups of all types of server data, even if they are directly stored in some kind of external cloud. With ESET Endpoint security it is possible to configure servers remotely and locally, so that their data can be compressed and encrypted for later storage.
  • The tool is affordable. Setting up and using the tool is effortless. Updating and scanning for viruses is easy. Protection is both online and offline.
  • Setting up and integrating this security tool is easy. Understanding the many features and making the best of this tool is effortless. The tool easily scans web pages and drives to clear threats. It works from the background and therefore it is unobtrusive.

Cons

  • Interface can be made more simple and easy to use, the rest works great.
  • ESET does not offer vulnerability analysis functions in its cyber security software for linked devices, which means that we have to detect and optimize these flaws on our own. In addition, it does not provide a complete restoration system in case of loss of information on the servers, not even to return them to previous versions.
  • ESET Endpoint security is not a fully secure service when it comes to managing vulnerabilities within our computer network as it cannot use functions to restore lost web access. The truth is that, despite this drawback, the platform is still a reliable system as it can analyze behavior and intrusions in the network.
  • There is really nothing to complain about this endpoint protection tool.
  • My only concern with ESET Endpoint Security is that it is pricey compared to other tools.

Pros & Cons from Real Users

Pros

  • Starting from CloudBerry Backup it is easy to configure our backups in the cloud so that they can be adapted to other software or platforms. In fact, within CloudBerry Backup we get full control of our ability to save backups to other sites, and the quality and speed that these backups will have.
  • The nice thing about this application is that compared to others it does not go through a constant loss of license validity and updates that limit new features. Its cost is more affordable than others and it has other pricing packages that have adapted a lot to our budget. In addition, it is the best option for use among many others in terms of storage capacity and affordable costs.
  • Because CloudBerry Backup is so innovative when it comes to managing different versions of the same file, it is possible to create virtually infinite copies without it being confusing or complicated to access them in a row. CloudBerry Backup has good compression capabilities, so exporting Zip files is fast.
  • MSP360 allows compressing and backup process. It supports almost every storage options, like google cloud, Microsoft azure. Every cloud files are encrypted. The file recovery process is very straightforward.

Cons

  • CloudBerry Backup does not allow us to make backups to run at the same time, which leads to working with one backup at a time. This may depend directly on the number of external hard drives being used on the same computer. We do not recommend sending copies from one backup to another, to avoid errors and losses.
  • The application offers a cloud storage limit of 1TB in all its paid versions except the most expensive one. For us as a company, the 1TB extension is not large enough for us as we deal with daily files with weights around 2GB in total, which has led us to points where we have to delete information or migrate to another platform.
  • There is a big problem with CloudBerry Backup when you have to work with multimedia material, and that is that, if you are uploading the material to the cloud, the uploads usually have seemingly random pauses when leaving CloudBerry Backup in the background, which complicates a bit the management if you are carrying out other tasks, forcing you to stay within the platform.
  • I didn't found any cons with MSP360. It works extremely well what it says.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ESET
Founded: 1992
Slovakia
www.eset.com/int/business/download/endpoint-security-windows/

Company Information

MSP360
Founded: 2011
United States
hubs.ly/Q012m0Hy0

Alternatives

CLEAR

CLEAR

Quantum Knight

Alternatives

ArchiverFS

ArchiverFS

MLtek Limited
Cyberduck

Cyberduck

Iterate

Categories

Backup Supported
Cloud Security Supported
Computer Security Supported
Cybersecurity Supported
Encryption Supported
Network Security Supported
Server Backup Supported

Categories

Backup Supported
RMM Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Not Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Not Supported

Data Loss Prevention Features

Compliance Reporting Supported
Incident Management Supported
Policy Management Supported
Sensitive Data Identification Supported
Web Threat Management Supported
Whitelisting / Blacklisting Supported

Cloud Security Features

Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Encryption Supported
Endpoint Management Supported
Incident Management Supported
Intrusion Detection System Supported
Threat Intelligence Supported
Two-Factor Authentication Supported
Vulnerability Management Supported

Computer Security Features

Anti Spam Supported
Antivirus Not Supported
Audit Trail Not Supported
Compliance Management Not Supported
Database Security Audit Not Supported
File Access Control Supported
Financial Data Protection Not Supported
Maintenance Scheduling Not Supported
Real Time Monitoring Supported
Security Event Log Not Supported
Virus Definition Update Supported
Vulnerability Protection Supported

Cybersecurity Features

AI / Machine Learning Supported
Behavioral Analytics Supported
Endpoint Management Supported
Incident Management Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Supported

Encryption Features

Central Policy Enforcement Supported
Drag & Drop UI Supported
Email Encryption Supported
Encryption Key Management Supported
Endpoint Encryption Supported
File Compression Supported
File Encryption Supported
Full Disk Encryption Supported
Public Key Cryptography Supported
Tokenization / Data Masking Supported

Endpoint Detection and Response (EDR) Features

Behavioral Analytics Supported
Blacklisting/Whitelisting Supported
Continuous Monitoring Supported
Malware/Anomaly Detection Supported
Prioritization Supported
Remediation Management Supported
Root Cause Analysis Supported

Endpoint Protection Features

Activity Log Not Supported
Antivirus Supported
Application Security Not Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Not Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Supported
VPN Supported
Vulnerability Scanning Supported

Server Backup Features

Backup Scheduling Supported
Bare-Metal Restore Not Supported
Compression Supported
Continuous Backup Supported
Differential Backup Supported
Disaster Recovery Supported
Encryption Supported
Incremental Backup Not Supported
VM Backup Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Supported
Remote Server Options Supported
Secure Data Storage Supported
Web Access / Restoration Supported

RMM Features

Deployment Management Supported
For MSPs Supported
IT Asset Management Not Supported
Mobile Access Not Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Not Supported

Integrations

ActivePlatform Supported
Autotask PSA Supported
Axonius Supported
Blumira Supported
CYREBRO Supported
ConnectWise Automate Supported
ConnectWise PSA Supported
Control D Not Supported
Datto Workplace Supported
GoSecure Supported
Liongard Supported
MSP360 Connect Not Supported
MSP360 Managed Backup Not Supported
OverSOC Supported
Safetica Supported
Salesforce Supported

Integrations

ActivePlatform Not Supported
Autotask PSA Not Supported
Axonius Not Supported
Blumira Not Supported
CYREBRO Not Supported
ConnectWise Automate Not Supported
ConnectWise PSA Not Supported
Control D Supported
Datto Workplace Not Supported
GoSecure Not Supported
Liongard Not Supported
MSP360 Connect Supported
MSP360 Managed Backup Supported
OverSOC Not Supported
Safetica Not Supported
Salesforce Not Supported
Claim ESET Endpoint Security and update features and information
Claim ESET Endpoint Security and update features and information
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Claim MSP360 RMM and update features and information