E-Max ERP

E-Max ERP

E-Max Systems
aACE

aACE

aACE Software
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About

Having all your company’s data in one place and obtaining meaningful information from it is what we all aspire to when running a business. With today’s technology, it should be easy yet so many businesses struggle to control their data. With countless spreadsheets, systems and manual workarounds employed across multiple departments, we seem to be making life harder for ourselves than we need to. Nowadays companies collect huge volumes of information but do we always see the results from this? Have there been improvements in efficiency? E-Max ERP has been designed to remove the pain and provide you with one simple system to collect, store and process all the data you need to make informed decisions in both day to day and longer term business operations. Take back control of your company functions, not least your orders, p

About

aACE 6 is powerful business management software designed for small-to-midsized businesses to efficiently manage their operations in one comprehensive solution. For over 20 years we’ve worked hand in hand with our customers to refine the features that matter most to everyday users. aACE offers sophisticated tools to manage sales, operations, and accounting, providing 360-degree visibility into your organization while our robust segregation of duties allows you to control which data your employees can access. As a result, our customers have told us that aACE cuts the amount of time they spend searching for information or following up with other departments by up to 50% – and that adds up to hours per day that they can now spend on higher-level tasks focused on growing their business. aACE can also be affordably and easily customized to fit your company’s unique workflows, supporting the “secret sauce” that sets you apart from your competitors.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for an ERP solution

Audience

Small and mid-sized businesses.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$99/month/user
Unlimited transactions and records.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.5 / 5
support 1.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Absolutely dreadful experience with EMAX, there seriously are no pros at all, they even did the training remotely after promising us onsite training which we paid for.
  • All though we, like others in our area, decided to abandon the E-Max implementation (after around 18 months) there were some positives. The support team in Glasgow were found to be very responsive and did try very hard to sort issues, however, were many time let down by the basic system therefore leading to an unsatisfactory outcome. Also sometimes their fixes would address the specific issue you had at that time (be it stock assignment issues etc) but without realising it their background work would create issues down the line in the finance module with incorrect figures reported.

Cons

  • So much of the system did not work, none of the modules worked correctly, API was promised and not delivered. The financial module was a joke, never added up and loved inventing rogue data. The support was shocking, it took months to resolve some minor problems, by which time we had a load more problems. Worst experience we have ever had as a business. Nearly broke us!
  • Simply put, after 18 months of trying, we and E-Max could not get this system to work in our business. At around 9 months the technical director personally took hold of our system and eventually we offered them 6 re-attempts at configuring the system and getting this to work, however, every new system failed testing in some fairly critical ways (either stock control or accounting being the main factors). We were unique in that we have three brands under our our group company and I do believe this may have been a contributing factor to the eventual withdrawal. However, at quotation we were assured this would not be an issue. Additionally were are in conversations with another 4 businesses who are more simple in their set up and they found similar issues and have either pulled the implementation or reverted to the older E-Max system which does seem to work much better but is not a true ERP solution.

Pros & Cons from Real Users

Pros

  • Ease of use, intuitive flow in all processes, responsive and thorough customer service, robust capabilities.
  • I appreciate how easy this system is to look up orders and order details. Having a system that can look up customer's orders based off the customers information is a great advantage. aACE is also a very organized system leaving very little chance for processing errors.
  • aACE is easy to learn and is very organized. I almost always know where to find the things I need and being able to have multiple orders/invoices open on different windows is very useful.
  • Ease of use, great support team and documentation! It is great to be able to access through the desktop app and through a web browser with no issues!
  • aAce has an unique approach to the discovery process. For a small fee, they give access to a full version of aAce; both desktop and web; and include weekly meetings with experts for 6 weeks. It is great opportunity to determine if aAce delivers as promised - and it does! This is far superior to an expensive installation process only to find out that the product does not deliver as promised. In addition to superior customer service, this is the best process for testing/implementation. Perfect for small to medium companies.

Cons

  • No cons I can name. We use the system daily and any issues are addressed immediately and remedied.
  • I cannot find anything bad to say about this product. On rare occasions, the system will lock up but that is a simple fix of restarting the program. This is a very rare occurrence.
  • Voiding invoices can sometimes lead to a rabbit hole without any direction on what to do next and how to fix the outstanding amount. I also wish there was a better process for recurring orders.
  • I don’t have any cons to report about aACE software.
  • None so far. All concerns answered promptly and courteously.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

E-Max Systems
Founded: 1998
United Kingdom
www.emax-systems.co.uk

Company Information

aACE Software
Founded: 2002
United States
aacesoft.com

Alternatives

Adjutant

Adjutant

ABIS

Alternatives

Descartes Zangerine

Descartes Zangerine

Descartes Systems Group
Q-Inmass

Q-Inmass

Quantam Software
NetSuite

NetSuite

Oracle
ACTouch

ACTouch

AcTouch Technologies
SYSPRO ERP

SYSPRO ERP

SYSPRO
aACE

aACE

aACE Software
ProShop

ProShop

ProShop ERP
SAP Business ByDesign

SAP Business ByDesign

Navigator Business Solutions

Categories

Categories

Manufacturing Features

Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Manufacturing Features

Accounting Integration
ERP
Maintenance Management
MES
MRP
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Accounting Features

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Cash Management
CPA Firms
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Business Management Features

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Distribution Features

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

ERP Features

Accounting Integration
Accounting Management
CRM
Dashboard
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Project Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Supply Chain Management
Warehouse Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Job Shop Features

Billing & Invoicing
Capacity Management
Job Costing
Job Tracking
Order Management
Purchasing
Quality Control
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management

Integrations

Adobe Commerce
Amazon
Authorize.Net
Avalara
Extensiv Integration Manager
Global Payments
Magento
Mailchimp
Mailgun
NRGShip
ReadyCloud
ReadyShipper
SPS Commerce
ShipStation
Shopify
Tableau
TrueCommerce
VerticalResponse
WooCommerce

Integrations

Adobe Commerce
Amazon
Authorize.Net
Avalara
Extensiv Integration Manager
Global Payments
Magento
Mailchimp
Mailgun
NRGShip
ReadyCloud
ReadyShipper
SPS Commerce
ShipStation
Shopify
Tableau
TrueCommerce
VerticalResponse
WooCommerce
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