Driverse vs. Fullbay Comparison


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About Driverse is a cloud-based shop management system designed to modernize quick lube and automotive repair shops by providing a fast, customizable workflow with automatic updates and quick access to customer information and vehicle history. Its intuitive interface ensures efficient transactions from check-in to cash-out, featuring fast and easy check-ins, consistent and customizable workflows, comprehensive back-office reporting, up-to-date vehicle specifications, and integrated inventory management. It offers tools such as enterprise management, shop analytics, smart canned jobs, quick VIN and license plate lookup, payment processing, and fleet management. A live stat dashboard and over 20 built-in reports keep you informed about your shop's performance. Driverse allows workflow customization to ensure consistency and thoroughness in service procedures. Built-in coaching materials assist technicians in identifying and communicating additional service opportunities.	About Fullbay is an industry-leading software solution for heavy-duty repair shops—this cloud-based app is loaded with features that will allow you to optimize your shop's operations. From easy estimate and invoice creation to service orders to inventory management, Fullbay gives you back time in your day to find a better balance in your work. Fullbay Connect, our integrations service, offers access to premium integrations including payment processing and fleet checks & cards, parts pricing and ordering, and customer communication. Integrations with MOTOR, FleetNet, and QuickBooks make administrative work a snap. Our customer portal lets your clients check on repair and maintenance progress. Fullbay works on any internet device, and all core upgrades and support are free.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Automotive repair shop owners requiring a solution to streamline operations, enhance customer service, and optimize business performance	Audience Independent Heavy-Duty Repair Shops & Private Fleets
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Fullbay provides heavy duty shop management software solutions to help companies grow their revenue by maximizing efficiency and streamlining workflow. Have our experts get you a custom quote based on your individual shop needs. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.7 / 5 ease 3.7 / 5 features 5.0 / 5 design 4.7 / 5 support 3.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros Fullbay is a great program but be careful when you get set up and shut of the MOTOR setting asap. They told me to wait for 60 days and I did and then shut it off and they refused to refund me the 500 dollars they charged me for it . I was very clear from the beginning I wasn't going to use it nor did I want to. So I put in my calendar the day the guy told me to cancel. Well.. nope.. Charged because support said I was TWO days to late and they couldn't do anything. Which we know is a lie . Anyone can get a refund if you talk to the right people We are using FullBay across out whole organization. It has taken place of the the hand written, excel spread sheet, and accounting software we traditionally used and combined it into one neat organized software package. Our 2 biggest problems addressed were organization & paper work flow. FullBay is so well laid out that it just naturally led us to a better way of thinking. I normally do not review products but feel compelled to let people know what a time and money saver Fullbay’s heavy duty truck repair software has been to our business. We have been using Fullbay for almost three years now. I am the accountant for C&W Mechanical and our sister company C&W Global. Fullbay has definitely been a game changer from an accounting perspective. In the past, due to the software we were using, geared to the “trucking” side of our business, we manually entered all of the mechanical work orders into the trucking software. We then had to export the information to a spreadsheet, import it into QuickBooks, which left a lot of room for errors. Obviously, the prior process took a lot of time, which slowed down getting invoices to our customers, which slowed down our receivables…you get the picture. Fullbay allows us to invoice our customers immediately and our accounts receivables are therefore in a MUCH better place today. We also struggled with keeping track of inventory, Fullbay has totally helped us to get and stay on top of our inventory 100%. Cons Very disappointed because the program is fantastic but their honesty and sales tactics could cost you 500-700 dollars a month if you listen to what your personal rep says. We did not have access to this program when we started business in 2005. Obviously not everything is all-good with anything in life. I do wish Fullbay offered the ability to do more accounting functions within their software. We currently do a web connect between Fullbay and Quick Books---quick and very smooth process….however, I would love to be able to pay our vendors directly through the Fullbay software. We would then be able to run financials and not utilize QuickBooks at all.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Driverse Founded: 2006 United States www.driverse.com/sms/	Company Information Fullbay Founded: 2013 United States www.fullbay.com
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Categories Auto Repair Supported Auto Repair Shop Management Supported	Categories Auto Repair Supported Auto Repair Shop Management Supported Aviation Maintenance Supported CMMS Supported Equipment Maintenance Supported Fleet Maintenance Supported Heavy-Duty Repair Supported Preventive Maintenance Supported Trucking Supported Work Order Supported
	Auto Repair Features Billing & Invoicing Supported CRM Supported Digital Vehicle Inspections (DVI) Not Supported Inventory Management Supported Labor Rates Supported Maintenance Scheduling Supported Parts Management Supported Quotes / Estimates Supported Service History Supported Vehicle Tracking Supported VIN Lookup Supported Work Order Management Supported Show More Features Aviation Maintenance Features Compliance Management Not Supported Components Tracking Not Supported Flight Time Tracking Not Supported Inventory Control Supported Labor Hours Tracking Supported Logbook Tracking Not Supported Maintenance Scheduling Supported Manuals Not Supported Service Bulletins Not Supported Work Order Management Supported CMMS Features Asset Tracking Supported Calibration Management Not Supported Inventory Control Supported Key & Lock Management Not Supported Mobile Access Supported Preventive Maintenance Supported Purchasing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Equipment Maintenance Features Customer Database Supported Dispatch Management Not Supported Equipment Tracking Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Warranty Tracking Not Supported Work Order Management Supported Fleet Maintenance Features Cost Tracking Supported Fuel Tracking Not Supported Maintenance History Supported Maintenance Scheduling Supported Parts Inventory Management Supported Repair Tracking Supported Tire Management Not Supported Vehicle Information Supported Warranty Tracking Not Supported Work Order Management Supported Preventive Maintenance Features Condition Monitoring Not Supported Inspection Management Not Supported Maintenance Scheduling Supported Mobile Access Supported Predictive Maintenance Not Supported Purchasing Supported Reminders Not Supported To-Do List Not Supported Vendor Management Supported Work Order Management Supported Trucking Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Not Supported Driver Management Not Supported Driver Settlements Not Supported Fuel Card Management Not Supported Fuel Management Not Supported Load Optimization Not Supported Maintenance Management Supported Mileage Tracking Supported Quote Management Supported Quotes/Estimates Supported Recruiting Management Not Supported Routing Not Supported Scheduling Not Supported Trip Logs Not Supported Vehicle Management Supported Vehicle Tracking Not Supported Work Order Features Contract Management Not Supported Customer Database Supported Dispatch Management Not Supported Inventory Control Supported Job Management Supported Preventive Maintenance Supported Quotes / Estimates Supported Recurring Appointments Not Supported Routing Not Supported Scheduling Supported Task Management Not Supported
Integrations QuickBooks Online Not Supported Whip Around Not Supported	Integrations QuickBooks Online Supported Whip Around Supported View All 2 Integrations
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