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About

DoorLoop is agentic property management software with AI agents built into the same platform as your accounting, leases, and payments. Agents answer tenants, run maintenance, and handle renewals within the permissions you set, backed by SOC 2 compliant security and thousands of integrations.

About

StarRez’s enterprise-class solution helps manage occupancy, billing, online payments, communications, reporting, property management, event management, and more. Our products feature comprehensive functionality and automation capabilities that save your staff time, optimize business operations, and provide powerful and easy integrations so you can deliver exceptional residential experiences. StarRez customers enjoy a modern, responsive and secure (PCI Certified, SOC 2 compliant, and GDPR compliant) full end-to-end solution. How has the pandemic changed the industry’s approach to student well-being? Download your copy today and we look forward to learning how StarRez can help you achieve your business goals. Our student resident and property management platform has been carefully constructed with automation, scalability, security, and resident welfare in mind.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

For growth-focused property managers and owner-operators who need real accounting, DoorLoop is agentic property management software with AI agents built into your books, leases, and payments.

Audience

Facility managers and companies interested in a solution to manage occupancy, billing, online payments, communications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$2.50 per unit, per month
DoorLoop offers three plans, and each includes the complete property management platform. DoorLoop One starts at $2.50 per unit per month for your first 100 units, then drops to $1.50 per unit above 100 units, with unlimited users included. DoorLoop Connect adds the Receptionist Agent, which answers tenant texts, calls, and portal messages 24/7, at $4.00 per unit per month. DoorLoop Multiply adds the Maintenance Ops Agent and Lease Renewal Agent at $5.00 per unit per month, with new agents included as they launch.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Very detailed website of the features and prices. Very responsive with phone calls. I really appreciate that they had the same associates handling my case every time that I called in. Thanks to Maria and Berj! They are very clear and informative during the demos and setup.
  • Easiest software by far, the migration process was very easy thanks to the support. Great features that our other software didn't have.
  • We are now focused on core issues of our business because this software has allowed us to automate that department. The software promotes more growth because we are able to save time and money.
  • DoorLoop has allowed us to save time and money by streamlining our entire tenant application process. We can easily do background checks on prospective tenants and communicate from one software.
  • We were able to start using DoorLoop from the very first day, which has allowed us to save time and money. All of our information is stored in one place, and we can easily share it with anyone we need to.

Cons

  • I have no real concerns as of right now but can't imagine having many (if any).
  • I haven't found something I dislike and I'm looking forward to see the growing process.
  • I am glad to have DoorLoop because it takes care of our business very well. At this moment I don’t see any cons associated with technical functionality.
  • Having everything automated has made my team’s lives significantly easier.
  • N/A everything has been great so far. So far so good the software's menus and everything is working

Pros & Cons from Real Users

Pros

  • There are zero Pros. Absolutely the worst program I worked with in my 26 years. Everything is terrible about this program

Cons

  • This is the worst program I've ever worked with. The language is confusing, extremely slow, or it just quits altogether. Takes forever to download a document. Too many steps (11). Whoever invented this should get a medical examination of their brain. I waste so much time with this program, just waiting to upload. Thank you for making my work harder!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

DoorLoop
Founded: 2019
United States
www.doorloop.com

Company Information

StarRez
Founded: 1992
United States, Australia, United Kingdom
www.starrez.com

Alternatives

Alternatives

KxStudent

KxStudent

Kinetic
Rent Manager

Rent Manager

London Computer Systems

Categories

Categories

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Supported

Commercial Real Estate Features

Brand Management Supported
Cash Flow Analysis Supported
Critical Date Alerts Supported
CRM Supported
Deal Management Supported
For Appraisers Supported
For Brokers Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Bank Reconciliation Supported
Commission Management Supported
Contract Management Supported
General Ledger Supported
Mobile Access Supported
Payroll Not Supported
Property Development Management Not Supported
Reporting / Analytics Supported
Work Order Management Supported

Real Estate CRM Features

Campaign Management Not Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Not Supported
Interaction Tracking Not Supported
Lead Management Supported
Property Alerts Not Supported
Referral Tracking Supported
Segmentation Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Not Supported
Lead Generation Not Supported
Listing Management / IDX Supported
Presentation Supported
Reporting / Analytics Supported
SEO Supported
SMS Marketing Not Supported
Social Media Marketing Not Supported
Virtual Tour Not Supported
Website Builder Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Not Supported
Contact Management Supported
Credit Check Not Supported
Expense Management Supported
Insurance Management Not Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Not Supported

Rental Property Management Features

Credit Check Not Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Not Supported

Integrations

Docusign Supported
Mailchimp Supported
PayPal Supported
Salesforce Supported
SurveyMonkey Supported
Twilio Supported
Asana Supported
Coly Not Supported
Expensify Supported
Google Docs Supported
NEC ProgrammableFlow Not Supported
SignRequest Supported
Square Payments Supported
Stripe Supported
Trello Supported
Wrike Supported
Wufoo Supported
Zillow Supported
Zoom Supported
airSlate SignNow Supported

Integrations

Docusign Supported
Mailchimp Supported
PayPal Supported
Salesforce Supported
SurveyMonkey Supported
Twilio Supported
Asana Not Supported
Coly Supported
Expensify Not Supported
Google Docs Not Supported
NEC ProgrammableFlow Supported
SignRequest Not Supported
Square Payments Not Supported
Stripe Not Supported
Trello Not Supported
Wrike Not Supported
Wufoo Not Supported
Zillow Not Supported
Zoom Not Supported
airSlate SignNow Not Supported
Claim DoorLoop and update features and information
Claim DoorLoop and update features and information
Claim StarRez and update features and information
Claim StarRez and update features and information