DoorLoop

DoorLoop

5.0 out of 5 stars
IDprop

IDprop

5.0 out of 5 stars
DoorLoop IDprop

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DoorLoop:

About

DoorLoop is agentic property management software with AI agents built into the same platform as your accounting, leases, and payments. Agents answer tenants, run maintenance, and handle renewals within the permissions you set, backed by SOC 2 compliant security and thousands of integrations.
IDprop:

About

IDprop provides a comprehensive, scalable, cloud-based property management solution with multiple fraud risk mitigation controls. Each client has their own database and encryption key. Pick only the modules required. We cover the full spectrum of Property Management: Commercial, Retail, Industrial, Self-Storage, Residential, Single & Multi-Family, Affordable Housing, Community Associations and Student Housing. Key Features * Security & Fraud Risk Mitigation: Your own database, encryption key & key-based 2-FA that is close to hack-proof * Accounting (GL, AP, AR, Trial Balance, Aging) * Invoicing & Online Payments * Comprehensive Maintenance & Fraud Controls * Compliance * Transaction Management * Arrears Management * CRM, Encrypted Messaging, Manage Leads & Vacancies * Surveys * E-Signing, Onboarding, Tenant Screening with Biometric ID Verification * Document Management * Project Management & Gantt Charts * Real-Time Reports * 10 Dashboards * Valuations
DoorLoop:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
IDprop:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
DoorLoop:

Audience

For growth-focused property managers and owner-operators who need real accounting, DoorLoop is agentic property management software with AI agents built into your books, leases, and payments.
IDprop:

Audience

Property Managers, Storage Managers, Concierge, Property Owners, Community Associations, REITs, Investment Funds
DoorLoop:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
IDprop:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
DoorLoop:

API

Offers API Supported
IDprop:

API

Offers API Not Supported
DoorLoop:

Screenshots and Videos

IDprop:

Screenshots and Videos

DoorLoop:

Pricing

$2.50 per unit, per month
DoorLoop offers three plans, and each includes the complete property management platform. DoorLoop One starts at $2.50 per unit per month for your first 100 units, then drops to $1.50 per unit above 100 units, with unlimited users included. DoorLoop Connect adds the Receptionist Agent, which answers tenant texts, calls, and portal messages 24/7, at $4.00 per unit per month. DoorLoop Multiply adds the Maintenance Ops Agent and Lease Renewal Agent at $5.00 per unit per month, with new agents included as they launch.
Free Version Not Supported
Free Trial Not Supported
IDprop:

Pricing

£0.75/unit/month
Billed per unit per month and by number of modules chosen. Select only the modules required and add on more functionality at any future date.
Free Version Not Supported
Free Trial Not Supported
DoorLoop:

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.8 / 5
support 5.0 / 5
IDprop:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 5.0 / 5
DoorLoop:

Pros & Cons from Real Users

Pros

  • Very detailed website of the features and prices. Very responsive with phone calls. I really appreciate that they had the same associates handling my case every time that I called in. Thanks to Maria and Berj! They are very clear and informative during the demos and setup.
  • Easiest software by far, the migration process was very easy thanks to the support. Great features that our other software didn't have.
  • We are now focused on core issues of our business because this software has allowed us to automate that department. The software promotes more growth because we are able to save time and money.
  • DoorLoop has allowed us to save time and money by streamlining our entire tenant application process. We can easily do background checks on prospective tenants and communicate from one software.
  • We were able to start using DoorLoop from the very first day, which has allowed us to save time and money. All of our information is stored in one place, and we can easily share it with anyone we need to.

Cons

  • I have no real concerns as of right now but can't imagine having many (if any).
  • I haven't found something I dislike and I'm looking forward to see the growing process.
  • I am glad to have DoorLoop because it takes care of our business very well. At this moment I don’t see any cons associated with technical functionality.
  • Having everything automated has made my team’s lives significantly easier.
  • N/A everything has been great so far. So far so good the software's menus and everything is working
IDprop:

Pros & Cons from Real Users

Pros

  • I use a number of modules: Projects, Document Management, CRM and CMS. The platform is all integrated so data automatically links throughout the system. In a previous firm the Enterprise Document Management solution was difficult to use and sluggish - sharing files with external parties was very difficult. Now managing all sorts of documents with teams and clients is a breeze and search is really fast. Building beautiful content with the CMS is very quick and simple. The CRM holds all message threads so at a glance we can manage relationships.
  • My team's key focus is operational efficiency and analytics to support sales, which are very dependent on process automation. Since using IDprop we have strengthened customer retention as well as various efficiency ratios. We also liked the fact they listened and were willing to customise analytics for our needs.
  • Maintenance management has now been streamlined. Owners and tenants can request work orders, which we accept or reject. Booking external suppliers is extremely well done. We select time frame, job types and payment preferences and only get shown the top 3 lowest cost suppliers. The system calculuates all those hidden fees to make sure we only view suppliers with rates already approved. Suppliers can accept jobs, add parts and we approve parts before the jojb starts with automated supplier invoicing. The supplier confirms if they suspect tenant damage as well. Tenants and owners can give feedback. There are many controls built into the system, which reduces a large proportion of our workload meaning less admin staff to run our business.
  • Working in business development seeing lead contact details doesn't cut it. I need depth: Precise requirements of each lead. IDprop nailed this. Tenants select preferences from a huge number of options. Tenants enter precise requirements: not only location and RSF, but for Commercial they can enter lot size, if they need building class, on-site maintenance or concierge. Industrial tenants can select lot size, minimum docks and clear height. Retail clients can state is they need break points while Residential have maybe 30 options like close to transport, AC, pool, gym, garden, balcony, parquet etc. When vacancies arise we select property and get a list of all matches and when a tenant calls we select tenant and view their matches in seconds. Detailed reporting lets us services owners much better than before.
  • I manage residential and self-storage properties efficiently and easily with this software. Vacancy and lead searches are powerful tools while most of the hard work behind maintenance management is now automated. I am only shown approved suppliers and approve all spare parts before an order is finalised to ensure we keep a lid on budgets and avoid nasty surprises. With invoices based on system pricing this also saves our accounting dept. time. The CRM feature is very handy and to check tenants are satisfied, we have access to unlimited surveys.

Cons

  • Email templates for newsletters are missing but will come in the next version.
  • No tool to post property listings on property sites.
  • Not sure. The main features we needed were already in place.
  • There is no feature that automates posting new properties for rent on 3rd party websites/social media.
  • A map layout of each storage unit would have been nice but I'm told they're rolling this out in the next version, which means they listen to user requests.
DoorLoop:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
IDprop:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
DoorLoop:

Company Information

DoorLoop
Founded: 2019
United States
www.doorloop.com
IDprop:

Company Information

IDprop
Founded: 2018
United Kingdom
prop.idcheck.tech
DoorLoop:

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IDprop:

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IDprop:
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IDprop:
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DoorLoop:
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IDprop:
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AppFolio Property Manager

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IDprop:
AppFolio Property Manager

AppFolio Property Manager

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DoorLoop:

Categories

IDprop:

Categories

DoorLoop:

Commercial Real Estate Features

Brand Management Supported
Cash Flow Analysis Supported
Critical Date Alerts Supported
CRM Supported
Deal Management Supported
For Appraisers Supported
For Brokers Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Not Supported
Vacancy Tracking Supported
Website Management Supported

Real Estate Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Bank Reconciliation Supported
Commission Management Supported
Contract Management Supported
General Ledger Supported
Mobile Access Supported
Payroll Not Supported
Property Development Management Not Supported
Reporting / Analytics Supported
Work Order Management Supported

Real Estate CRM Features

Campaign Management Not Supported
Client / Property Matching Supported
Contact Management Supported
Dashboard Supported
Email Marketing Not Supported
Interaction Tracking Not Supported
Lead Management Supported
Property Alerts Not Supported
Referral Tracking Supported
Segmentation Supported

Real Estate Marketing Features

Advertising Management Supported
CMA Not Supported
Contact Management Supported
CRM Supported
Email Marketing Not Supported
Lead Generation Not Supported
Listing Management / IDX Supported
Presentation Supported
Reporting / Analytics Supported
SEO Supported
SMS Marketing Not Supported
Social Media Marketing Not Supported
Virtual Tour Not Supported
Website Builder Supported
IDprop:

Commercial Real Estate Features

Brand Management Supported
Cash Flow Analysis Supported
Critical Date Alerts Supported
CRM Supported
Deal Management Supported
For Appraisers Supported
For Brokers Supported
For Investors Supported
For Property Managers Supported
Portfolio Management Supported
Strategic Planning Supported

HOA Features

Calendar Management Supported
Committee Management Supported
Document Management Supported
Event Management Supported
Member Communities Supported
Member Directory Supported
Online Payment Processing Supported
Property Database Supported
Website Management Supported
Work Order Management Supported

Lease Management Features

Billing & Invoicing Supported
Commercial Leases Supported
Contact Management Supported
Landlord Database Supported
Lease Classification Supported
Portfolio Management Supported
Property Management Supported
Residential Leases Supported
Retail Leases Supported
Sublease Management Supported
Tenant Database Supported

Real Estate Property Management Features

Billing & Invoicing Supported
Commercial Properties Supported
Contact Management Supported
Credit Check Supported
Expense Management Supported
Insurance Management Supported
Landlord Database Supported
Late Fee Calculation Supported
Lease Management Supported
Maintenance Management Supported
Owner Portal Supported
Payment Processing Supported
Portfolio Management Supported
Rent Tracking Supported
Residential Properties Supported
Tax Management Not Supported
Tenant Database Supported
Tenant Portal Supported
Vacancy Tracking Supported
Website Management Supported

Rental Property Management Features

Credit Check Supported
Expense Management Supported
Online Payments Supported
Owner Portal Supported
Tax Management Not Supported
Tenant Management Supported
Tenant Portal Supported
Tenant Screening Supported
Vacancy Tracking Supported
Website Management Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Supported
Interactive Property Map Not Supported
Late Fee Calculation Supported
Lead Management Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported
DoorLoop:

Integrations

CSG Forte Supported
Stripe Supported
Box Supported
Calendly Supported
Dropbox Supported
Dropbox Sign Supported
Expensify Supported
Google Sheets Supported
Insightly Supported
OnceHub Supported
Salesforce Supported
SignRequest Supported
Slack Supported
Trello Supported
Twilio Supported
Wufoo Supported
Xero Supported
Zapier Supported
Zoho Forms Supported
monday AI work platform Supported
IDprop:

Integrations

CSG Forte Supported
Stripe Supported
Box Not Supported
Calendly Not Supported
Dropbox Not Supported
Dropbox Sign Not Supported
Expensify Not Supported
Google Sheets Not Supported
Insightly Not Supported
OnceHub Not Supported
Salesforce Not Supported
SignRequest Not Supported
Slack Not Supported
Trello Not Supported
Twilio Not Supported
Wufoo Not Supported
Xero Not Supported
Zapier Not Supported
Zoho Forms Not Supported
monday AI work platform Not Supported
DoorLoop:
Claim DoorLoop and update features and information
Claim DoorLoop and update features and information
IDprop:
Claim IDprop and update features and information
Claim IDprop and update features and information