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About

Increase your takeout sales with the largest delivery platform in the U.S. and Canada. Today, more and more people want the convenience of delivery. Our app reaches 80% of consumers in America. Your restaurant will be seen by millennials, parents, and even companies who need catering - all without the costs of a dine-in experience. We feature your menu on our app and website so that customers can discover your restaurant and order food. All of this will be done without you needing to lift a finger! We use our strong Dasher network to fulfill your delivery orders within 37 minutes on average. So your food is delivered to your customer exactly how you prepared it. By fulfilling deliveries as far as 25 miles from your location, DoorDash enables your business to reach a customer base well beyond the traditional dine-in experience.

About

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants that want to increase takeout and delivery sales

Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.4 / 5
ease 4.3 / 5
features 4.4 / 5
design 4.3 / 5
support 3.9 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The best part about DoorDash is that you can still make sure you eat food during the day even if you are super busy and can't leave due to professional or personal reasons. The food is brought right to you!
  • Door Dash offers such a variety of restaurants. I appreciate the easy access to a great meal that this service provides.
  • I like the food category options link. If you are looking for a particular type of food, this helps narrow down the options. I also like the overall look and feel of the app. The bright and simple picture icons in the app enhance the user's experience, I think.
  • I love the fact I can work whenever I want. When money is tight I can go work and make money. This job is great for anyone wanting freedom in their schedule.
  • The application is easy to use. It is easy to track my driver to estimate when my order will arrive.

Cons

  • It is quite expensive to get the food due to taxes, fees and tips. To get a simple $10 meal it could cost up to $20 after tip.
  • The service fees can be really expensive and sometimes cause me to not place an order.
  • The app at times is very slow to load. Other apps will be loading fine, but this one will be slow.
  • I don't like how some drivers think they deserve a tip. Work for what you get.
  • Sometimes the app will freeze or shut down when I'm in the middle of processing my transaction.

Pros & Cons from Real Users

Pros

  • They may coordinate the shipping of things you bought.

Cons

  • Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose. Problem: the original order only included one (1) can of soda, instead of two (2) Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue. Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to. I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DoorDash
Founded: 2013
United States
get.doordash.com

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

Alternatives

Toast POS

Toast POS

Toast, Inc.

Alternatives

Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies

Categories

Food Delivery Supported
Gig Economy Supported

Categories

Food Delivery Supported
Grocery Delivery Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

Integrations

Hoppier Supported
ARP.top Supported
Clover Supported
DelivApp Supported
Deliverect Supported
Lightning Online POS Supported
MOBI Supported
O-Live Supported
OVVI POS Supported
Olo Supported
OneDine Supported
OrderOut Supported
Otter Supported
SpotOn Supported
Thrive Pizza Point-of-Sale Supported
VROMO Supported
Vonus Not Supported
Weevi Supported
Zip Forecasting Supported
Zuppler Supported

Integrations

Hoppier Supported
ARP.top Not Supported
Clover Not Supported
DelivApp Not Supported
Deliverect Not Supported
Lightning Online POS Not Supported
MOBI Not Supported
O-Live Not Supported
OVVI POS Not Supported
Olo Not Supported
OneDine Not Supported
OrderOut Not Supported
Otter Not Supported
SpotOn Not Supported
Thrive Pizza Point-of-Sale Not Supported
VROMO Not Supported
Vonus Supported
Weevi Not Supported
Zip Forecasting Not Supported
Zuppler Not Supported
Claim DoorDash and update features and information
Claim DoorDash and update features and information
Claim Rappi and update features and information
Claim Rappi and update features and information